MERCURY Complaints

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AN UNKNOWN SPEED, THE HEADLIGHTS FAILED. THE VEHICLE WAS PARKED AND AFTER COOLING OFF, THE HEADLIGHTS BEGAN OPERATING AS NORMAL. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE LIGHTING CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,000. UPDATED 06/14/11

MY 2005 MERCURY VAN DIED WITHOUT WARNING AND AFTER TAKING IT IN FOR REPAIR, WAS INFORMED IT WAS THE PCM MODULE OR COMPUTER THAT FAILED DUE TO MOISTURE. THE COST OF REPAIRS IS $962 AND THE MODULE DESIGN IS DEFECTIVE ALLOWING MOISTURE TO CAUSE THE PART TO FAIL. THE PART IS MOUNTED IN THE FRONT COWL AND NOT PROTECTED NOR SEALED FROM WEATHER. RESEARCH HAS SHOWN THAT THIS IS A WIDESPREAD PROBLEM ON THIS MODEL AND MANY HORRIFIC SAFETY INCIDENTS HAVE HAPPENED WITH THE VAN'S FAILURE. FORD SHOULD BE HELD ACCOUNTABLE FOR THIS DEFECT!

LEFT FRONT SPRING BROKE GOUGING AN 8 INCH TEAR IN TIRE SIDE WALL CAUSING A BLOWOUT AND DAMAGE TO ANTI-LOCK BRAKE SYSTEM. TRANSMISSION MOUNT WAS ALSO DAMAGED. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS, LOSS OF STEERING CONTROL AND BRAKING COULD HAVE CAUSED SERIOUS INJURIES. FORD DENIES ANY RESPONSIBILITY. I WAS TOLD THAT FORD HAD ADMITTED FREQUENT SPRING FAILURE ON ITS 1999 TO 2001 TAURUS/SABLE VEHICLES AND INSTALLED GUARDS TO PROTECT THE TIRES FROM BLOWOUT. THIS IS SECOND SPRING FAILURE IN 2 YEARS. THE FIRST TIME WAS THE RIGHT REAR SPRING BROKE DAMAGING STRUT AND GOUGING TIRE BUT NOT CAUSING DEFLATION. TWO SPRING FAILURES ON THE SAME VEHICLE IN 2 YEARS INDICATE THAT IT IS NOT AN ISOLATED INCIDENT. THIS IS TIME BOMB WAITING FOR SOMEONE TO GET SERIOUSLY INJURED.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE CONTACT SMELLED BURNING RUBBER AND STATED THAT THE TIRE WAS RUBBING AGAINST THE VEHICLE. THE CONTACT INSPECTED THE EXTERIOR OF THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE COIL SPRING WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE ENTIRE FRONT END ASSEMBLY WAS REPLACED. THE CONTACT STATED THAT THE REAR SPRINGS AND SHOCKS WERE ALSO REPLACED APPROXIMATELY TWO YEARS PRIOR TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 1995 MERCURY TRACER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN OPERATION OR STATIONARY, A STRONG ODOR OF GASOLINE FUEL EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO ADVISED THAT THE FUEL TANK WAS FRACTURED AS A RESULT TO A FAULTY HEAT SHIELD BRACKET. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 97V144000 (FUEL SYSTEM, GASOLINE, STORAGE; TANK ASSEMBLY) BUT THE VEHICLE WAS INELIGIBLE FOR REPAIRS DUE TO THE VEHICLE NOT BEING ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES MENTIONED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE REAR PASSENGER WINDOW, REAR DRIVER SIDE WINDOW AND THE REAR LIFT GATE WINDOW BEGAN RATTLING ABNORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 03/05/12*LJ

THE VEHICLE STALLS RANDOMLY. I MAY BE DRIVING OR IDLING AND THE CAR STALLS. IT IS EASILY STARTED AGAIN BY PUTTING THE CAR IN NEUTRAL AND TURNING THE KEY. I HAVE HAD FORD LOOK AT IT SEVERAL TIMES AND THEY FIRST CHANGED THE BATTERY AND THEN SECOND CHANGED THE GAS FILTER. THE PROBLEM STILL EXISTS. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING COOLANT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RADIATOR WOULD NEED TO BE REPLACED. THE CONTACT MENTIONED THAT HE HAD THE RADIATOR REPLACED A TOTAL OF THREE TIMES AS A RESULT OF THE SAME FAILURE. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 63,000.

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH ALL OF THE EXTERIOR LIGHTS WERE NOT FUNCTIONING. THE CONTACT DROVE ONTO THE SIDE OF THE ROAD, SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE IN ORDER FOR THE LIGHTS TO FUNCTION. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT HE PURCHASED A HEADLIGHT CONTROL SWITCH FROM THE MANUFACTURER AND REPLACED THE PART HIMSELF. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 115,000.

WE WERE PULLING OUT OF A PARKING SPACE, HEARD A "WHOOSH" AND FOUND THE FRONT RIGHT TIRE HAD DEFLATED. CALLED AAA TO HAVE IT PUMPED UP OR THE SPARE PUT ON. WHEN THE DRIVER ATTEMPTED TO TAKE THE TIRE OFF, IT WAS STUCK. THE COIL SPRING HAD COME LOOSE AND PUNCTURED THE TIRE. THE COIL WAS STICKING THROUGH THE TIRE LIKE A MEAT HOOK. WE HAD TO CUT THE REST OF THE RUBBER ON THE TIRE TO RELEASE IT. WE HAD THE VEHICLE TOWED AND ARE AWAITING THE REPAIR ESTIMATE. DOING RESEARCH, IT APPEARS THIS IS A LONG-STANDING PROBLEM ON FORD VEHICLES, SPECIFICALLY THE MERCURY SABLE AND TAURUS. RECALLS ON 1999-2001 MODELS WERE NOT EXTENDED BEYOND THOSE YEARS, DESPITE SIMILAR PROBLEMS. WE FEEL WE WERE VERY LUCKY IN THIS INSTANCE, AS THE PREVIOUS DAY, WE HAD A 230 MILE BUSINESS TRIP. IT COULD HAVE BEEN A DISASTER AT 72MPH. *TR