MERCURY Complaints

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY OVERHEATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE INTAKE MANIFOLD. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 114,000.

TL*THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. HE ATTEMPTED TO PUT THE DRIVERS SIDE SEAT BELT ON AND THE BUCKLE WOULD NOT SNAP INTO PLACE. THE FAILURE HAD BEEN ON GOING FOR ONE WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 55 TO 60 MPH WHEN THE HEAD LIGHTS AND THE INSTRUMENT PANEL LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE CONTACT STATED THAT THE ELECTRONIC CONTROL MODULE FAILED AND THAT HE WOULD BE REPLACING THE COMPONENT HIMSELF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 48,000. THE LIGHTING MODULE WAS REPLACED. UPDATED 09/16/11*JB

WHILE TRAVELING ON 20/59 NORTH PAST THE COALING EXIT, I HIT A POT HOLE. THE POT HOLE WAS SO BIG THAT IT BURST MY TIRE AND BENT MY RIM. SINCE IT WAS AROUND 7:45 PM, I COULDN'T SEE IT. THANK GOD IT ONLY BURST ONE OF MY TIRES ON THE REAR OF MY CAR. THINGS COULD HAVE BEEN A LOT WORSE. IT ALSO TOOK AN HOUR AT LEAST FOR A TROOPER TO COME. THIS IS GOING TO COST ME AT LEAST $450. I EXPECT TO GET SOME ASSISTANCE FROM THE STATE WITH FIXING MY CAR. THE POT HOLE NEEDS TO BE FILLED ASAP! *TR

I PARKED MY VAN, 1998 MERCURY VILLAGER ON THE STREET IN FRONT OF MY HOME. TWO DAYS LATER, I NOTICED THE FRONT RIGHT TIRE WAS FLAT. I HAD FOUR NEW TIRES SINCE JAN 2011. WHEN I LIFTED UP THE FRONT RIGHT AND TRIED TO REMOVE THE FR TIRE, IT WOULD NOT COME OFF. AFTER A WHILE, I NOTICED THE STRUT COIL SPRING GOT BROKE, AND THE SHAPE END OF BROKEN COIL SPRING PIERCED THRU. THE INSIDE SIDE WALL OF THE TIRE. I AM THE ORIGINAL OWNER OF THIS VAN,AND BOUGHT NEW. IT HAS `150,000 MILES ON IT. THIS INCIDENT COULD HAVE BEEN TURNED OUT BE A VERY SERIOUS ACCIDENT IF IT HAPPENED WHILE I WAS DRIVING AT 70MPG. I DO A LOT OF HIGHWAY DRIVING. BOTH FRONT RIGHT AND LEFT COMPLETE STRUT ASSEMBLIES WERE REPLACED AND THE FLAT TIRE WAS REPLACED WITH NEW ONE. I TOOK SOME PICTURES AND HAVE THE SHARP END OF BROKEN COIL SPRING. *TR

NEED YOU TO LOOK AT THE TRANSMISSION OF THE 2007 MERCURY MONTEGO.... THE OVERALL PERFORMANCE OF THE VEHICLE IS GREAT.. I HAD OTHERS INQUIRE ABOUT MY TRANSMISSION... SLIPPING. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE HEADLIGHTS WOULD SUDDENLY SHUT OFF AND ON AN INTERMITTENTLY. IN ORDER TO KEEP THE LIGHTS ON HE HAD TO HOLD CONTINUE HOLDING THE HIGH BEAM SWITCH, UNTIL HE DROVE ONTO THE EMERGENCY LANE AND RESTARTED THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE FAILURE MAY BE CAUSED BY THE LIGHT CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED HIM THAT THEY WOULD CONFIRM WHETHER OR NOT THERE WERE ANY BULLETINS REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 04/15/11*LJ THE CONSUMERS HAS SINCE SOLD THE VEHICLE. UPDATED 05/02/11

MY 2005 MERCURY MONTEGO HAS AN INSTRUMENT FAILURE IN WHICH ALL WARNING LIGHTS STAYED ON. ONE LIGHT REMAINED ON AFTER IGNITION WAS OFF. THE BACKUP LIGHTS STAYED ON WHILE IN DRIVE PRESENTING A SIGNIFICANT SAFETY HAZARD. FOR EXAMPLE, A CAR APPROACHING FROM THE REAR, UPON SEEING FAULTY BACKUP LIGHTS ON MAY SWERVE TO AVOID. THIS SITUATION WOULD BE EVEN MORE LIKELY TO HAPPEN AT NIGHT ON A TWO LANE ROAD. NHTSA PREVIOUSLY CLOSED THE ORIGINAL INVESTIGATION DUE TO 'NO SAFETY DEFECT'. THAT REASON WAS BASED ON FORD'S INACCURATE STATEMENT TO ODI THAT THE BACKUP LIGHTS WERE NOT AN ISSUE. FORD LATER ISSUED TSB 06-6-2 WITH REVISION 06-17-2 BOTH ADVISING DEALERS THAT BACKUP LIGHTS PROBLEM WAS AN ISSUE. THE DEFECT WAS FOUND TO BE A FAULT IN THE WIRING OF THE INSTRUMENT CLUSTER PER THE LATTER TSB. BASED ON THIS, IT IS LIKELY THERE ARE THOUSANDS OR MORE VEHICLES WHICH HAVE HAD THIS PROBLEM AND FOR WHICH OWNERS HAD TO PAY OVER $700 TO CORRECT DUE TO NO RECALL. PLEASE RE-OPEN. (PREVIOUSLY REPORTED BY THIS WRITER WITH LESS INFORMATION). *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS INDEPENDENTLY ILLUMINATED WITHOUT WARRANT. THE BRAKES LIGHTS REMAINED ILLUMINATED UNTIL THE BATTERY WAS DRAINED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE SERVICED, THE MECHANIC INFORMED HIM THAT THE REAR COIL SPRINGS HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,100.