MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MERCURY MOUNTAINEER- JERSEY CITY, NJ
MY 2008 MERCURY MOUNTAINEER IS HAVING A STRONG TRANSMISSION KICK WHEN DOWN SHIFTING AND A SQUICKING NOISE WHICH I THINK IS COMING FROM THE BREAK AND MY DEALER KEPT ON REPORTING BACK TO ME AS "UNABLE TO DUPLICATE" THE PROBLEM. THIS SUV WERE BOUGHT AS BRAND NEW AND I FEEL LIKE THAT THE CAR IS GOING TO BREAK APART OR LOOSE MY BREAK EVERYTIME I FEEL THOSE RATTLES. EVERYTIME I WOULD GO TO MY DEALER FOR A SERVICE, I WOULD ALWAYS MENTION ABOUT THE PROBLEM WHICH THEY CAN'T FIX! *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- LESLIE, MO
I OWN A 1994 MERCURY MONTEREY MINIVAN AND THE TRANSMISSION WENT OUT WITH NO WARNING WHILE DRIVING ON A NARROW ROAD WITH NO SHOULDER. I HAD NOWHERE TO GO EXCEPT THE DITCH. MY VAN HAS UNDER 73000 MILES ON IT AND THIS IS THE SECOND MAJOR REPAIR TO THE TRANSMISSION IN LESS THAN 5 MONTHS. SOMETHING IS VERY WRONG WITH THE MERCURY MONTEREY TRANSMISSIONS AS EVIDENCED BY THE LARGE NUMBER OF REPORTS OF FAILURE AND THE FACT THAT A CLASS ACTION LAWSUIT WAS APPROVED AGAINST FORD FOR THIS EXACT PROBLEM>
Source: NHTSA WEB SITE -
2005 MERCURY MONTEREY- FERDINAND , IN
TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, AND WHEN THE ACCELERATOR PEDAL WAS APPLIED THE TRANSMISSION WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE A CERTIFIED MECHANIC INSPECTED THE VEHICLE. THE FAILURE WAS RELATED TO THE TORQUE CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. UPDATED 01/31/11 *BF UPDATED 03/16/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY GRAND MARQUIS- ROCK ISLAND, TN
HEADLIGHTS TURN OFF WITHOUT WARNING, DRIVING ON DARK STREETS AT NIGHT COULD BE DANGEROUS. AFTER A SEARCH FOUND THOUSANDS OF SAME COMPLAINTS, LIGHTING CONTROL MODULE SEEMS TO BE THE PROBLEM. THE PART IS VERY EXPENSIVE, NOT COUNTING LABOR. *TR
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- LEXINGTON, SC
2005 MERCURY GRAND MARQUIS 85,000 MILES, HEADLIGHTS GO OUT AT ANY SPEED WHEN HITTING A BUMP OR POT HOLE. NO HIGH BEAM OR LOW BEAMS BUT FLASH TO PASS WILL LIGHT BOTH HIGH AND LOW IF TURN SIGNAL ARM IS HELD BACK. *TR
Source: NHTSA WEB SITE -
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2004 MERCURY MONTEREY- FISHERS, IN
SUDDEN (AND SILENT) AUTOMATIC TRANSMISSION FAILURE ON 2004 MERCURY MONTEREY WITH 59876 MILES. STOPPED AT A SIGNAL LIGHT, PROCEEDED ON GREEN LIGHT AND ACCELERATED TO 30 MPH, NO PROBLEMS, NORMAL ACCELERATION. PROCEEDED 500 FEET AND STOPPED AT RAIL ROAD CROSSING. VAN LOST MOTIVE POWER AND STOPPED. THE ENGINE REVVED BUT VAN DID NOT MOVE. NO WARNING, NO LIGHTS,NO SOUND, VAN WILL NOT MOVE. BLOCKED RAILROAD CROSSING, PUSHED VAN TO THE SIDE OF THE ROAD AND THEN GOT VEHICLE TOWED HOME. ALL MAINTENANCE PERFORMED AT MERCURY RECOMMENDED MILEAGE AND TIME. LOST TWO TRANSMISSIONS ON 2002 CHEVY VENTURE, AND BOUGHT THE VAN BASED ON FORD/MERCURY REPUTATION. *TR
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- SAGAMORE, MA
WHILE DRIVING ON A BACK ROAD ON MY WAY HOME FROM WORK, HEADLIGHTS WENT OUT AND COULD NOT BE TURNED BACK ON. HEADLIGHTS WERE IN THE AUTO MODE WHEN THEY WENT OUT, I SWITCHED TO MANUAL WHILE BRAKING SO NOT TO HIT ANYTHING HARD AND THEY DID NOT COME BACK ON. I PULLED OVER AND PARKED. I TRIED THEM AGAIN IN ABOUT FIVE MINUTES AND THEY WORKED FOR ABOUT 10 MINUTES AND THEN DID THE SAME THING. I HAVE NOT HAD THE CAR LOOKED AT YET, BUT ON THE INTERNET FOUND SEVERAL SIMILAR STORIES AND BELIEVE IT IS THE LIGHT CONTROL MODULE. I AM SHOCKED THERE HAS NOT BEEN A RECALL BASED ON ALL THE COMPLAINTS ONLINE ABOUT THE 2003 MERCURY GRAND MARQUIS, I'M GLAD I WASN'T ASLEEP AT THE WHEEL WHEN THIS HAPPENED TO ME! PLEASE DO SOMETHING ABOUT THIS, IT IS A SERIOUS PROBLEM!!! *TR
Source: NHTSA WEB SITE -
2000 MERCURY GRAND MARQUIS- WINTER HAVEN, FL
2000 MERCURY GRAND MARQUIS LUNGES FORWARD (RPM INCREASE @1000 AND LOUD GROWL FROM ENGINE COMPARTMENT) WHEN APPROACHING A STOP LIGHT AND/OR ALREADY STOPPED AT A LIGHT. EVERYTHING RETURNS TO NORMAL WHEN I ACCELERATE AGAIN, UNTIL THE NEXT LIGHT. THIS IS AN INTERMITTENT PROBLEM BUT VERY ANNOYING. THERE HAVE BEEN NO "INCIDENTS" FROM THIS SINCE I NOW KNOW TO EXPECT IT, BUT I COULD CERTAINLY SEE AN ACCIDENT OCCURRING AS A RESULT OF THIS DEFECT. I AM REENTERING THIS AS I THINK I MARKED THE INCORRECT YEAR MAKE ON MY PREVIOUS SUBMISSION. IT IS ACTUALLY A 2000. *TR
Source: NHTSA WEB SITE -
2002 MERCURY GRAND MARQUIS- WINTER HAVEN, FL
2002 MERCURY GRAND MARQUIS LUNGES FORWARD (INCREASE RPM @1000, AND LOUD GROWL FROM ENGINE COMPARTMENT) WHEN I LET OFF THE ACCELERATOR, I.E. APPROACHING A STOP LIGHT. ONCE I RELEASE THE BRAKE AND ACCELERATE AGAIN, ALL GOES BACK TO NORMAL. THERE IS NO "CHECK ENGINE" LIGHT, AND NO OTHER NOTABLE PROBLEMS. IT IS INTERMITTENT AND ANNOYING. *TR
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- ARLINGTON, TX
TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 40 MPH WITH THE HEADLIGHTS ACTIVATED, AND AFTER THIRTY MINUTES, THE HEADLIGHTS BECAME INOPERATIVE. THE CONTACT ACTIVATED THE HI-BEAMS AND CONTINUED DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY STATED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000. UPDATED 02/23/11 *BF THE CONSUMER STATED THE HEADLIGHTS CONTINUE TO MALFUNCTION. THE LIGHTS WOULD GO OUT WHILE THE CONSUMER WAS DRIVING. UPDATED 03/07/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE