MERCURY Complaints

2005 MERCURY GRAND MARQUIS HEADLAMP FAILURE HEADLAMPS FAIL TO COME ON, CAN NOT SEE TO DRIVE AT NIGHT UNLESS HOLDING HIGH BEAMS ON. THE HEAD LAMPS ON LOW BEAM DO NOT WORK AT, I AM ONLY ABLE TO DRIVE THIS CAR DURING THE DAY TIME BECAUSE I AM UNABLE TO PAY THE 730.00 TO REPAIR THE MODULE. THE CAR IS ONLY 5 YEARS OLD. I HAVE BEEN UNSUCCESSFUL AT FINDING A USED PART. THE PROBLEM STARTED IN JULY OF 2010 AND IT NOW OCTOBER. *TR

HEADLIGHTS TURN OFF RANDOMLY. I DO NOT HAVE TO GO INTO DETAIL HERE JUST LOOK AT ALL THE OTHER COMPLAINTS FOR THE SAME PROBLEM. HARD TO BELIEVE THAT A RECALL HAS NOT BEEN ISSUED FOR A PART THAT CONTROLS THE HEADLIGHTS. *TR

VEHICLE STARTING MAKING FRONT END NOISE, DIFFICULT TO STEER, UNSAFE HANDLING. THE SUBFRAME, ENGINE CRADLE, DETERIORATED DUE TO CORROSION IN AREA OF FRONT MOUNTING BOLT BREAKING THE BOLT COMPLETELY FREE AND NO LONGER PROVIDING STRUCTURAL SUPPORT. SIMILAR CORROSION IS OBSERVABLE ON FILLER TUBE AND VENT TUBE TO GAS TANK. VEHICLE HAS BEEN PARKED AS IT IS UNSAFE TO DRIVE BECAUSE OF ENGINE CRADLE. ESTIMATE OF REPAIR IS APPROXIMATELY $1000.00. *TR

FAILURE OF POWER SEAT RECLINER TO KEEP THE DRIVER SEAT BACK IN AN UPRIGHT POSITION. *TR

PURCHASED AN AFTER MARKET INSIDE DOOR HANDLE FROM AN EBAY VENDOR: INSIDE FRONT DRIVERS SIDE DOOR HANDLE FOR A 1997 MERCURY GRAND MARQUIS GS. THE RETURN SPRING ON THE ORIGINAL OEM HANDLE BROKE, BUT THE ORIGINAL HANDLE EVEN THOUGH BROKEN, STILL REMAINED OPERATIONAL. I ORDERED AND INSTALLED A REPLACEMENT AFTERMARKET DOOR HANDLE "DEPO" 330-500006-002 PURCHASED FROM AN EBAY VENDOR. 10 DAYS AFTER INSTALLATION, THE REPLACEMENT DOOR HANDLE FAILED AND THE DRIVERS DOOR COULD NOT BE OPENED FROM THE INSIDE OF THE CAR MAKING THIS A POTENTIAL SAFETY HAZARD HAD THERE BEEN AN EMERGENCY. OBVIOUSLY THE AFTER MARKET PART WAS NOT PROPERLY TESTED BEFORE SALE TO THE PUBLIC. *TR

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS . THE CONTACT STATED THAT WHILE DRIVING 45 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS SHUT OFF AND THE CONTACT CRASHED INTO A DITCH. THE FRONT AND REAR PASSENGERS TIRES WERE DAMAGED. THE CONTACT WAS NOT INJURED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND THEY STATED THAT THEY NEVER HEARD OF THAT BEFORE. THE VEHICLE WAS NOT REPAIRED . THE FAILURE MILEAGE WAS 98000. THE CURRENT MILEAGE WAS 100000. UPDATED 01/11/2011*LJ THE CONSUMER STATED THE LOW BEAMS FAILED. UPDATED 02/28/11

2002 MERCURY MOUNTAINEER - DROVE MY DAUGHTER TO SCHOOL AND PARKED THE CAR. CAME BACK A FEW MINUTES LATER TO GO HOME. STARTED THE CAR AND FOUND THAT THE SUV WAS STUCK IN PARK. TRIED TO PUSH BREAK AND PULL BACK GEAR SHIFT TO PLACE CAR IN DRIVE AND THE GEAR SHIFT BROKE IN HAND. CURRENTLY AT SHOP. TOLD CAR WILL NEED ENTIRE NEW STEERING COLUMN. ALSO SUV HAS BEEN HAVING PROBLEMS SHIFTING. MAJOR DELAY WHEN PLACED INTO GEAR UNTIL IT ACTUALLY GOES IN GEAR. THERE IS USUALLY A PAUSE AND THEN CAR WILL JERK INTO PLACE. *TR

WITHOUT ANY WARNING OUR 2004 MERCURY MONTEREY HAD DRIVETRAIN ISSUES. WE WERE AT A RED LIGHT AND WHEN WE WENT TO ACCELERATE THE VAN DID NOT MOVE. WE TURNED IT OFF AND WAITED A FEW MINUTES THE STARTED IT BACK UP. WE WERE THEN ABLE TO PARK IT ALONG THE ROAD BEFORE THE TRANSMISSION STARTED TO NOT WORK AGAIN. WE NOW ARE NOT SURE AS WHAT TO DO ABOUT IT. WE CAN NOT AFFORD TO PUT MONEY NOT IT TO HAVE IT REPAIRED. AFTER READING HERE AND ON LINE THIS SEEMS TO BE A ISSUE WITH FORD. WE CALLED FORD AND THEY SAID TO TAKE IT TO A DEALER AND HAVE IT LOOKED AT. I FIRST WENT TO THE DEALERSHIP AND THEY SAID IT WOULD BE $75.00 PER HOUR TO LOOK AT IT WITH A WINDOW OF 1 TO 3 HOUR COST. AND 1 HOUR MINIMUM FEE. *TR

VEHICLE BECAME UNDRIVEABLE DUE TO THE FACT THAT THE AIR SUSPENSION COMPLETELY GAVE OUT AND THE SHOCK ABSORBERS WERE NO LONGER WORKING. THE APPROXIMATE STARTING TIME TO THIS PROBLEM, WHEN THE COMPRESSOR WAS ACTING UP, WAS BACK IN SEPTEMBER OF 2010. THE CAR SITS SO LOW TO THE GROUND NOW THAT I WILL HAVE TO GET RID OF IT ALTOGETHER (EITHER HAVE A JUNK YARD BUY IT OR GET RID OF IT AS A PARTS CAR), AS IT'S UNSAFE FOR ME TO DRIVE, LET ALONE HAVE MY DAUGHTER IN. ALSO, I'M A POOR MOTHER, UNEMPLOYED, WHO DEFINITELY CAN'T AFFORD TO PAY THE LARGE COSTS OF GETTING THIS FIXED. IN TALKING TO PEOPLE ABOUT THE PROBLEM, IT'S EITHER THE COMPRESSOR HAS GONE BAD, A WIRING PROBLEM, OR A PROBLEM WITH THE ON/OFF SWITCH IN THE TRUNK. *TR

DRIVING HOME AT NIGHT IN MY 2004 MERCURY GRAND MARQUIS ALL OF A SUDDEN MY HEADLIGHTS WENT OUT. THE ONLY WAY TO HAVE HEADLIGHTS WAS TO MANUALLY HOLD BACK THE HIGH BEAM MECHANISM ON THE STEERING COLUMN. EVENTUALLY THEY WILL COME BACK ON FOR A WHILE BUT CUT OFF AGAIN. THROUGH RESEARCH I FOUND OUT IT IS A LCM MODULE AND CAN BE FIXED FOR APPROXIMATELY $700.00. I THINK MERCURY SHOULD BEAR SOME OR ALL OF THE RESPONSIBILITY FOR THIS AS IT WILL EVENTUALLY CAUSE A VERY SEVERE ACCIDENT. *TR