MERCURY Complaints

2004 MERCURY MONTEREY - WIFE DRIVING DOWN THE HIGHWAY (WITH ONE CHILD AS A PASSENGER) AT 65 MPH. VEHICLE LOST ALL ABILITY TO ACCELERATE. NO GEAR. HAD TO COAST TO THE SIDE OF THE HIGHWAY (DURING RUSH HOUR) WHERE THERE WAS LITTLE TO NO ROOM TO EVEN EXIT THE VEHICLE SAFELY. SHE WAS STUCK IN THE VEHICLE WHILE CARS AND TRUCKS SPED BY RAPIDLY OFTEN COMING CLOSE TO HITTING HER. POLICE WERE CALLED AND ALSO A TOW TRUCK. THE VAN HAD NO MOVEMENT IN ANY GEAR. ONLY HAD PARK AND NEUTRAL. VAN WAS TOWED AND THE PROBLEM WAS DETERMINED TO BE A FAILED TORQUE CONVERTER. SPECIFICALLY THE SPLINES INSIDE THE CONVERTER WHERE THE SHAFT COMING OUT OF THE TRANSMISSION ENGAGES. REPAIR COST PLUS TOW IS $2000. LUCKILY NO ONE WAS HURT BUT IT WAS A VERY DANGEROUS SITUATION. AFTER SOME RESEARCH THERE IS APPARENTLY A CLASS ACTION SUIT AGAINST FORD ON THIS ISSUE AND A NHTSA INVESTIGATION UNDERWAY (EA09016). *TR

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN VEHICLE BEGAN TO DRIVE AS IF WERE "FLOATING". THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION; THE CONTACT COULD NOT FIND A FAILURE WITHIN THE VEHICLE. HE RE-ENTERED THE VEHICLE AND AS HE BEGAN TO ACCELERATE, THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SWAY BAR WAS FRACTURED. THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT REPAIR FACILITY WHERE THE SWAY BAR WAS REPAIRED. THE FAILURE DID NOT RECUR. THE FAILURE AND CURRENT MILEAGE WAS 101,000. UPDATED 01/11/2011*LJ UPDATED 03/28/11

2007 MERCURY MONTEGO SURGES IN BOTH FORWARD AND BACKWARD MODE. IT IS EXTREMELY DANGEROUS AND DOES THIS UNEXPECTEDLY. IS THIS GOING TO BE A TOYOTA TYPE PROBLEM WHERE IT WILL TAKE A SERIOUS ACCIDENT TO GET THESE CARS RECALLED ? THIS IS AN ONGOING PROBLEM WITH THE ELECTRONIC THROTTLE BODY WHICH MANY PEOPLE HAVE REPORTED AND IT SEEMS FORD MOTOR COMPANY WISHES TO IGNORE INSTEAD OF ADDRESS. THIS IS TRULY A SHAME BECAUSE WE WERE SO PROUD OF AN AMERICAN AUTO COMPANY WHO REFUSED TO TAKE THE GOVERNMENT BAIL OUT , BUT AT THE SAME TIME, THEY NEED TO STEP UP AND STAND BEHIND A REAL PROBLEM WITH THEIR VEHICLE. *TR

WHILE MAKING A TURN AT AN INTERSECTION IN MY 2003 MERCURY GRAND MARQUIS I FELT A POP IN MY STEERING WHEEL ,WHICH TOTALLY LEFT THE STEERING WHEEL SPINNING FREELY IN MY HANDS. WHATEVER BROKE WAS BETWEEN THE STEERING WHEEL AND THE FIREWALL,BECAUSE NOTHING MOVES UNDER THE HOOD. I WAS TRAVELING ABOUT 15 TO 20 MPH SO I WAS ABLE TO STOP BEFORE HITTING A DITCH. *TR

MY 2005 MERCURY MONTEGO (79,000MI.) HAS UNEXPECTEDLY LURCHED ON TWO OCCASIONS. THE FIRST TIME I WAS DRIVING SLOWLY IN A PARKING LOT, AND THE CAR SUDDENLY ACCELERATED AND LUNGED FORWARD. BRAKING HELPED, BUT THE LUNGING OCCURRED AGAIN EACH TIME I TRIED TO DRIVE FORWARD. I WAS ABLE TO MOVE INTO A PARKING SPACE AND TURN THE CAR OFF WHICH STOPPED THE LURCHING MOVEMENT. I SAT FOR SEVERAL MINUTES, RESTARTED THE CAR AND DROVE AWAY WITHOUT INCIDENT. THIS DIDN'T HAPPEN AGAIN FOR SEVERAL MONTHS UNTIL A SIMILAR OCCURRENCE YESTERDAY. THIS TIME I WAS READY TO BACK OUT AF A PARKING SPACE, PUT THE CAR IN REVERSE AND IT SURGED BACKWARD. I DEPRESSED THE BRAKE, PUT THE CAR IN PARK, AND SHUT IT OFF. ONCE AGAIN I WAITED SEVERAL MINUTES AND DROVE AWAY WITHOUT INCIDENT. THIS IS A VERY DANGEROUS SITUATION AS PEOPLE COULD HAVE BEEN CLOSE TO THE CAR WHEN IT LUNGED, OR I COULD HAVE BEEN IN TRAFFIC. I CONSIDER THIS TO BE A SERIOUS SAFETY ISSUE. WITH BOTH OF THESE OCCURRENCES THE " FAIL SAFE MODE" MESSAGE APPEARED. *TR

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT WAS ABNORMALLY LOOSE AROUND THE CONTACT WHILE FASTENED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY DID NOT DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 41,000.

WE HAVE A 2005 MERCURY GRAND MARQUIS WITH AUTOMATIC HEADLAMPS. WHILE DRIVING ON SEPT 18,2010 IN THE EVENING I NOTICED DASH LIGHT WERE ON BUT IT DID NOT APPEAR TO HAVE HEADLAMPS ON. I TRIED MANUAL SWITCHING AND STILL NO HEADLIGHTS. I WAS ABLE TO CONTINUE HOME WHEN I FOUND OUT HIGH BEAMS WORKED. 1ST TRIP TO DEALER WAS POSSIBLE LOOSE PIN. LOST HEADLIGHTS ON THE WAY HOME FROM DEALER. BROUGHT CAR BACK AND HEADLIGHTS STARTED WORKING AGAIN. DEALER JUST CALLED AND SAID HEADLIGHT MODULE WAS BAD AND HAS TO BE REPLACED. ONE WEEK WAIT BECAUSE DEALER SAID IT IS UNUSUAL. CHECKED ON LINE AND FOUND A COUPLE OF HUNDRED COMPLAINTS OF SAME EXACT PROBLEM AND REMEDY. $750.00 PLUS. COULD HAVE BEEN DISASTROUS LATER IN EVENING ON THE INTERSTATE AT 70 MPH. I AM REQUESTING OLD PART FROM DEALER THANK YOU *TR

TL*THE CONTACT OWNS A 2006 MERCURY MONTEGO. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED THAT SHE ATTEMPTED TO GET OUT OF THE VEHICLE AND WAS UNABLE TO OPEN THE SEAT BELT AND WAS STUCK IN THE DRIVERS SIDE SEAT BELT. THE CONTACT STATED THAT SHE HAD TO CLIMB OUT OF THE SEAT WHILE THE SEAT BELT REMAINED BUCKLED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 117,753 AND THE CURRENT MILEAGE WAS 117,756.

RECALL ON A FUEL FILLER NECK VALVE FOR A 98 MERCURY MYSTIQUE, GAS BEING UNABLE TO FLOW FREELY INTO GAS TANK,SPITS GAS BACK OUT ON YOU. AUGUST IS THE FIRST TIME I KNEW THERE WAS A RECALL. FORD SAYS MY VIN # WASN'T ON RECALL , BUT THE PART IS DEFECTIVE ANYWAY.( DANGEROUS ) OCCURS EVERYTIME YOU TRY AND PUT GAS INTO CAR. THEY PUT A CANISTER VENT VALVE ON WHICH WAS NOT THE PROBLEM. THEY KEPT THE OLD PART THAT WAS GOOD. PROBLEM IS FUEL FILLER NECK VALVE. *TR

I HAVE TWO COMPLAINTS, MY FIRST COMPLAINT IS, I OWN A 2003 GRAND MARQUIS. I HAVE TO BE TO WORK @ 3 IN THE MORNING SO ONE DAY I WAS HEADED TO WORK ON A DARK ROAD AND ALL OF A SUDDEN MY LIGHT TURN OFF BY THEMSELVES. I PULLED OVER AND PLAYED WITH THE LIGHT SWITCH AND IT CAME BACK ON. THE NEXT DAY IT DID IT AGAIN, AND I REPEATED THE SAME STEPS. SO FOR THE THIRD DAY THEY DIDN'T COME ON AT ALL. I TOOK IT TO FORD THE SAME DAY AND THEY SAID IT WAS THE LCM, WHICH WOULD COST A ESTIMATED 750.00 DOLLARS TO REPLACE IT. I HAD TO HOLD THE BRIGHT LIGHTS TIL I SAVED ENOUGH MONEY TO GET IT REPLACED. MY OTHER COMPLAINT IS ABOUT THE A/C CLIMATE CONTROL UNIT, THIS IS ANOTHER MAJOR PROBLEM. ONE DAY ITS WAS WORKING FINE, THEN THE NEXT DAY IT WAS NOT BLOWING OUT THE PROPER VENTS , THEN EVENTUALLY IT STOP WORKING. I CAN FEEL A LITTLE AIR BLOWING OUT ONCE I HIT ABOUT 65 MPH ON THE FREEWAY. AGAIN I TOOK IT 2 FORD AND IT WOULD BE ANOTHER 650.00 TO REPLACE IT. I ASKED AROUND TOWN AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEMS. SOMETHING NEEDS TO BE DONE ABOUT THIS. IF YOU CHECK EBAY, THEY DO HAVE SERVICES THAT REBUILD BOTH THE LCM AND THE CLIMATE CONTROL UNIT FOR ANYWHERE BETWEEN 75.00 AND 200.00 DOLLARS. *TR