MERCURY Complaints

INTERIOR COMPONENT OF INTERIOR DRIVER'S DOOR HANDLE SNAPPED PREVENTING DRIVER FROM OPENING THE DOOR WHILE INSIDE THE CAR. THIS PLASTIC CONNECTOR BROKE WHEN OPERATOR PLACED STANDARD FORCE ON HANDLE TO OPEN THE DOOR. *TR

BRAKE FAILURE WHEN TRYING TO STOP AT ANY SPEED INCLUDING CITY OR HIGHWAY. WHEN PUSHING DOWN ON PEDAL TO SLOW DOWN OR STOP THE PEDAL CONTINUES TO GO DOWN TO FLOOR AND FEELS LIKE BRAKE PEDAL PULSES AND MAKES A ODD NOISE LIKE A GURGLING AND AIR LEAKING AND WHEN PUMPED A FEW TIMES THE PEDAL COMES BACK TO NORMAL AND I DONT THINK IT WOULD STOP IF THE VEHICLE WAS NEEDING TO STOP IN A HURRY

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING OVER A SPEED BUMP, SHE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT STATED SHE ROLLED TO A STOP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TIRE SHOP TO HAVE THE BRAKES REPAIRED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) ON JANUARY 2020 HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED ON 6/25/20220 WHILE DRIVING 10 MPH, WHEN THE VEHICLE IN FRONT OF HER COMPLETELY STOPPED. THE CONTACT STATED SHE DEPRESSED ON THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP AND REAR ENDED THE FRONT VEHICLE. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED NO ONE WAS INJURED. THE POLICE WAS CALLED BUT NO REPORT WAS FILED. THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD ORANGE PARK (7700 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 270-9943) THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE MILEAGE FAILURE WAS APPROXIMATELY 84,000. *BF*JB

TOOK CAR THROUGH CAR WASH AFTER WINTER AND A LARGE SECTION OF PAINT CAME OFF THE HOOD..THIS IS A FLORIDA CAR..IT WAS THE SECOND WINTER IN BUFFALO..ALSO FOUND OTHER SPOTS ON CAR WHERE PAINT IS COMING OFF...WAS LOOKING FOR A NEWER GRAND MARQUIS AND A LOT OF THEM ALSO HAD PAINT COMING...ALL WERE THE SILVER BIRCH ...THE PAINT DOESN'T APPEAR TO ADHERE TO THE PRIMER...

ODOMETER FADES OUT MOST OF THE TIME...SOMETIMES IT WILL BRIGHTEN UP SO YOU CAN SEE IT..BUT SOON FADES OUT AGAIN..FORD WANTS $600 TO FIX IT...2008 IS THE ONLY YEAR THAT FITS AND THERE ARE 4 DIFFERENT ONES THAT FIT..CAN'T FIND A USED ONE

I STARTED HAVING PROBLEMS WITH MY BRAKES. WHEN I STEP ON THE BRAKE THE PEDAL WOULD GO ALMOST ALL THE WAY TO THE FLOOR. I WOULD REACT BY PUMPING THE BRAKE WHICH WOULD MAKE THEM WORK. I DIDN'T DRIVE WITH THE BRAKES DOING THAT VERY LONG BECAUSE I TOOK THE CAR TO A REPAIR SHOP AND I SPENT 450 DOLLARS ON BRAKE WORK WITH BEING TOLD THAT THE PROBLEM WAS WITH THE ABS SYSTEM AND THE DISABLED THE ABS SYSTEM SO THAT IT DIDN'T INTERFERE WITH STOPPING THE CAR. THERE HAVE BEEN RECALLS ON OTHER FORD PRODUCTS BECAUSE OF ABS PROBLEMS. THE PROBLEM OCCURRED WHILE I WAS DRIVING EVERY TIME I WANTED TO STOP AND WHEN I STOPPED FOR A LIGHT I FELT LIKE THE BRAKES MIGHT QUIT WORKING AND THE CAR COULD ENTER THE INTERSECTION. *TR

AFTER 27 YEARS THE RUBBER FUEL FILLER PIPE ON THE CAR CRACKED AND BEGAN LEAKING FUEL. THE FUEL FILLER PIPE WAS REPLACED WITH A NEW FUEL FILLER PIPE FROM FORD MOTORCRAFT, PART #KFL-22, FOCZ-9324-AA. THE NEW FUEL FILLER PIPE LASTED ONLY 6 MONTHS BEFORE CRACKING AND SPILLING GAS ON MY DRIVEWAY CREATING A HAZARDOUS SITUATION. THE CAR WAS REPAIRED WITH A NEW THIRD PARTY [NOT FORD] FUEL FILLER PIPE. I'M BRINGING THIS TO YOUR ATTENTION BECAUSE NUMEROUS AUTO REPAIR WEB SITES HAVE HUNDREDS OF COMPLAINTS REGARDING DEFECTIVE REPLACEMENT FORD FUEL FILLER PIPES [ALL FORD MODELS]. FUEL FILLER PIPES SHOULD LAST MORE THEN 6 MONTHS. FORD'S REPLACEMENT FUEL FILLER PIPES ARE DEFECTIVE AND SHOULD BE RECALLED FOR REPLACEMENT BY FORD TO PREVENT A VERY HAZARDOUS SITUATION SHOULD A VEHICLE BE PARKED IN A GARAGE, I.E., NEAR A WATER HEATER OR OTHER IGNITION SOURCE, CREATING A LIFE-THREATENING SITUATION. THE LEAK FROM THE FUEL FILLER PIPE OCCURS WHETHER OR NOT THE VEHICLE IS PARKED OR MOVING WHEN THE FUEL TANK IS MORE THEN 3/4'S FULL. THE PIPE DETERIORATES FROM THE OUTSIDE WITH CRACKS RUNNING THE LENGTH OF THE PIPE. THE NYLON WEBBING ON THE INSIDE OF THE PIPE DOES NOT PREVENT IT FROM LEAKING. THE ATTACHED PHOTO SHOWS THE DEFECTIVE PIPE, BUT THE HUNDREDS OF HAIRLINE CRACKS IN THE PIPE CANNOT BE SEEN IN THE PHOTO BECAUSE OF PHOTO RESOLUTION. THE PIPE HAS ONLY BEEN IN USE ON THE CAR FOR JUST SIX MONTHS. I USE 91 OCTANE GASOLINE IN THE CAR. *TR

THE CAR IS MY DAUGHTERS EVERYDAY DRIVER SHE 17 SHE WAS DRIVING HOME FROM WORK WHEN THE SERVICE ADVANCETRAC POWER STEERING NOW LIGHTS COME ON AND AS SOON AS THE CAR IS TURNED OFF AND TURNED BACK ON THE POWER STEERING IS LOST I HAVE SEEN WHERE YOU HAVE RECALLED 2011 AND UP BUT NOT 2010 I'M HERE TO TELL YOU IF MY DAUGHTER WOULD HAVE GOT IN A ACCIDENT AND GOT HURT FROM THIS YOU WOULD HAVE HAD A LAW SUIT ON YOUR HANDS I'M PAYING OUT OF POCKET 2000 TO HAVE THIS FIXED BECAUSE SHE NEEDS A CAR I'M SO ANGRY I AM GOING TO CONTACT A ATTORNEY BECAUSE I THINK THIS IS WRONG. *TR

THE PASSENGER SIDE OUTER LED TAILLIGHT HAS FAILED NOW TWICE. QUITE EXPENSIVE TO REPLACE AS YOU HAVE TO BUY A WHOLE NEW ASSEMBLY VS JUST A NEW BULB. *TR

AS I WAS DRIVING. 35MPH MY FRONT WHEEL ON THE DRIVER SIDE HAD SNAPPED OFF CAUSING MY VEHICLE TO CRASH INTO A PARKED VEHICLE. LONG STORY SHORT. I'M GOING THRU A FINANCIAL CRISIS. MY CAR WAS TOWED BY AAA TO MY HOUSE. I NOTIFIED MY INSURANCE COMPANY. WHY DID THE POLICE TOW MY CAR AWAY FROM MY HOUSE? SOMEBODY NEEDS TO TAKE CARE OF THIS BECAUSE I CAN'T. TRANSPORTATION IS ESSENTIAL TO ME. PLEASE I NEED HELP. *TR