MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MERCURY SABLE- ROME, NY
THE LEFT FRONT SPRING ON MY 2002 MERCURY SABLE BROKE ON JUNE 12, 2010. THE CAR WAS IN A PARKING LOT AT THE TIME OF THE SPRING FAILURE. THE MOTOR WAS RUNNING, BUT THE TRANSMISSION WAS IN PARK. THE BROKEN SPRING PUNCTURED THE TIRE. THERE IS APPROXIMATELY 74,000 MILES ON THE CAR. *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- LUCASVILLE, OH
2002 MERCURY MOUNTAINEER AWD V8 - APPROXIMATELY JANUARY AND MAY 2009 BOTH REAR HUB BEARINGS WENT BAD AT 87,000 AND 90,000 MILES , BOTH SETS OF EMERGENCY BRAKE SHOES WERE DISINTEGRATED WHEN TAKEN OFF . REAR COIL SPRINGS ARE BROKEN . FRONT DIFFERENTIAL BOX HAS LEAKED FOR SOME TIME NOW . REAR END AXLE SEAL HAS BEEN LEAKING FOR SOME TIME NOW . GOING ON 4TH SET OF BRAKES ON FRONT . JUNE 2010 AT 109,000 MILES TRANSMISSION FINALLY WENT OUT - AFTER ACTING UP FROM TIME OF PURCHASE AT 37,000 MILES - IT WOULD SLIP WHEN PUT IN DRIVE AT FIRST MORNING STARTUP AND WOULD JERK ERRATICALLY AT LOW SPEEDS - WE HAVE NEVER PULLED ANYTHING WITH VEHICLE . *TR
Source: NHTSA WEB SITE -
2002 MERCURY SABLE- WASHINGTON, PA
BACK SPRINGS BOTH BROKE ON 2002 SABLE..HAD TO GET FIXED TO PASS INSPECTION......IN JAN 2009 FRONT SPRING BROKE AND PUNCTURED MY LEFT FRONT TIRE..I UNDERSTAND FORD HAD RECALLS OR SAFETY ISSUES W/SPRINGS FOR 1999,2000,2001 & 2003 BUT NOT MY 2002..I HAVE TRIED W/FORD TO NO AVAIL FOR RESOLUTION WITH THIS ISSUE TO NO AVAIL....I HAVE READ MANY COMPLAINTS ON INTERNET FOR SAME EXACT PROBLEM I HAVE HAD W/2002 VEHICLES..HOW DID FORD SKIP THE 2002 MODELS? *TR
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- CLARKSBORROUGH, NJ
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHTS SUDDENLY TURNED OFF. THE LIGHTS ON THE INSTRUMENT PANEL STAYED LIT BUT THE HEADLIGHTS AND HIGH BEAMS TURNED OFF COMPLETELY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE A MODULE LOCATED INSIDE A BLACK BOX NEAR THE ACCELERATOR PEDAL WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MERCURY MARINER HYBRID- MONROE TWP, NJ
2008 MARINER HYBRID / 67000MILES. ENGINE FAILURE. WAS ABLE TO LIMP OFF HIGHWAY. AFTER WAITING SEVERAL MINUTES CAR RESTARTED AND WAS ABLE TO DRIVE APPROX. 5 MILES BEFORE IT SHUT OFF AGAIN. DROVE TO DEALER WITH SEVERAL SHUTDOWNS. DEALER STATES CAR NEEDS ELECTRONIC COOLING PUMP AND CHT SENSOR AT A COST OF $1275.00. CAR IS STILL SITTING IN DEALERSHIP WAITING FOR MY DECISION TO REPAIR OR NOT. CAR WAS NOT ABUSED. MOSTLY ONLY ONE PASSENGER. CAR WAS SERVICED REGULARLY AS PER SPECS AT DEALERSHIP. *TR
Source: NHTSA WEB SITE -
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2010 MERCURY MILAN- PUEBLO, CO
I HAVE A 2010 MERCURY MILAN THIS CAR HAS BEEN IN THE SHOP MANY TIMES THE TRANSMISSION WAS SLIPPING IT HAS LEFT ME IN THE MIDDLE OF AN INTERSECTION AND THE LAST STRAW WAS 3 WEEKS AGO WHEN THE TRANSMISSION KICKED IN WHEN I WAS TURNING IT POPPED MY NECK AND I HIT A CURB. I DO NOT FEEL SAFE IN THE CAR. ONE TIME THE GAS PEDAL STUCK AND I HAD TO REACH DOWN AND PULL OUT MY FLOOR MAT. ALSO TRIM PARTS JUST FALL OFF OF THIS THING. *TR
Source: NHTSA WEB SITE -
2001 MERCURY MARQUIS- SEVILLE, OH
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S SEAT BELT INDEPENDENTLY BECAME LOOSE FROM AROUND THE CONTACT. HE REFASTENED THE SEAT BELT AND PROCEEDED DRIVING. THE CONTACT STATED THE FAILURE HAS OCCURRED TWICE WITHOUT WARRANT. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER FOR FURTHER INSPECTION OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,952 AND THE CURRENT MILEAGE WAS 132,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MERCURY GRAND MARQUIS- JENLINTOWN, PA
I HAVE A 2003 GRAND MARQUIS GS, THE HEADLIGHTS STARTED TURNING OFF FOR NO PARTICULAR REASON. THIS IS EXTREMELY DANGEROUS; ONE TIME I HAD A CAR FULL OF CHILDREN AND THE LIGHTS WENT OUT ON A BACK ROAD, I ALMOST DROVE INTO A TREE. I HAD TO RIDE HOME WITH THE HIGHBEAMS ON. IT TURNS OUT THAT ITS AN EXPENSIVE PART AND A VERY COMMON COMPLAINT FOR THIS MODEL; WHY IS THERE NOT A RECALL, WE COULD HAVE BEEN INJURED AND IF SO MANY COMPLAINTS ARE BEING FILED WHY IS NOTHING BEING DONE? *TR
Source: NHTSA WEB SITE -
2003 MERCURY SABLE- JIM FALLS, WI
COMPLAINT OR INQUIRY RECEIVED VIA EMAIL, INTERNET BY THE WISCONSIN DEPARTMENT OF AGRICULTURE, TRADE AND CONSUMER PROTECTION *TGW 2003 MERCURY SABLE. THE FRONT COIL SPRINGS FAILED. *JB
Source: CONSUMER LETTER -
2006 MERCURY MARINER HYBRID- EULESS, TX
DRIVING 2006 MERCURY MARINER HYBRID IN NORMAL TRAFFIC. BRAKE LIGHT CAME ON. TOTAL BRAKE FAILURE; HAD TO PUSH THE PEDAL TOT HE FLOOR TO STOP THE VEHICLE. *TR
Source: NHTSA WEB SITE