MERCURY Complaints

HEADLIGHTS ON 2003 MERCURY GRANMARQUIS WILL GO OFF OR WILL NOT COME ON AT ANY TIME THEY MAY COME ON OR MAY NOT COME ON AT ANY TIME IF THEY GO OFF WHILE THE VECHICLE IS TRAVLING ON THE ROAD THIS COULD BE DISASTERIOUS AND COULD LEAD TO LOSS OF LIFE. THE PRBLEM STARTED ON 12/14/2009 AND CONTINUED UNTIL THE LCM (PROCESSOR-LIGHTING CONTROL MODULE) WAS REPLACED ON 12/30/2009 THE LCM WAS REPLACED BY SPARTON LINCOLN MERCURY, MCDONOUGH GA.30253 THE PART,LABOR AND TO DIAGNOSE IT COST APPROXIMATELY $760.00, DEALER KEPT PART CAR WAS NOT DRIVEN AT NIGHT BECAUSE OF PROBLEM PROBLEM COULD OCCUR AT ANY TIME

MY 2005 MERCURY NONTEGO HAS 62550 MI ON CAR HEARD NOISE IN TRANSMISSION AND TOOK TO DEALERSHIP AND IT NEEDS A NEW TRANSMISSION AFTER LOOKING ON LINE NUMEROUS POEPLE HAVE HAD PROBLEMS BETWEEN 54,000 MI AND 67000, MI , THE TRANSMISSION NEEDED TO BE REPLACED I CALLED FORD CORPORATION AND THEY STATED BECAUSE THERE IS NO EXTENDED WARRANTY ON THE VECHILE THEY CAN NOT DO ANYTHING FOR ME . SPEAKING WITH NUMEROUS MECHANICS THERE IS NO WAY A TRANSMISSION SOULD GO WITH THAT KIND OF MILAGE. FORD CORPORATION SAID THEY IT IS AGAINST COMPANY POLICY TO GIVE ANY TYPE OF CREDIT FOR THIS PROBLEM. WITH SO MANY PEOPLE HAVING THE SAME PROBLEM I WOULD THINK THAT FORD WOULD STEP UP TO THE PLATE. I REALLY THINK THAT FORD SHOULD INITIATTE A CALL BACK ON THESE TRANSMISSIONS, BUT THEY SAID THEY WILL NOT INITIATE ANYTHING UNLESS NATIONAL HIGWAY TRAFFIC SAFETIY AND ADMINISTRATION ITNITALIZES THE CALL BACK. SO I AM WRITING IN RESPONSE TO THEIR RESPNSE. YOU WOULD THINK A CORPORATION LIKE FORD WOULD INITIATE THEIR OWN CALL BACKS WITH THE NOTED PROBLEMS, JUST TO SAVE REPUTATIONS

I DRIVE A 2002 MERCURY SABLE THAT WAS PURCHASED A FEW MONTHS AGO. WE ARE A FAMILY OF THREE THAT DOESN'T DRIVE OFTEN OR LIKE A NASCAR DRIVER. BUT LAST WEEK WHILE REVERSING, MY TIRES BLEW. WE WERE GOING TO PUT THE SPARE ON WHEN WE NOTICED THAT THE STRUT/SPRING THAT PUNCTURED AND BLOWN THE TIRE. WE ARE SO THANKFUL THAT WE WERE NOT ON THE INTERSTATE WHEN THIS HAPPENED BECAUSE WE COULD'VE BEEN KILLED. NOT ONLY THAT, BUT WE ARE SPENDING HUNDREDS OF DOLLARS ON THIS ISSUED THAT SHOULD BE RECALLED! I HAVE DONE SOME RESEARCH ON THIS CAR AND NOTICED THAT THIS IS A COMMON PROBLEM FOR MANY OWNERS OF THE MERCURY SABLE ANAD FORD TAURUS. IT IS NOT RIGHT FOR A COMPANY TO THINK THAT THEY CAN GET AWAY WITH THIS. OUR FAMILY WAS HIT HEAD ON, ON THE INTERSTATE A YEAR AGO ADN COULD'VE DIED!! WE ARE STILL DISABLED AND WILL BE FOR THE REST OF OUR LIVES. THE LAST THING I WANT IN MY LIFE IS TO HAVE ANOTHER CLOSE CALL TO DEATH! THIS NEEDS TO BE ADDRESSED! I NOW HAVE TO PURCHASE 2 BRAND NEW TIRES, EVEN THOUGH I JUST GOT NEW ONES! NEED NEW STRUT/SPRING COMBOS ON EACH SIDE, OTHERWISE THEY WEAR DIFFERENTLY AND COULD HAVE MORE ISSUES LATER AND NEW BALL JOINTS ON EACH SIDE. NOT ONLY THAT BUT I HAVE TO GET THESE TIRES BALANCED AND ROTATED AT ANOTHER FEE. DIDN'T HAVE A CAR FOR OVER A WEEK, AND MISSED SCHOOL. FIX THIS ISSUE! DO SOME RESEARCH YOURSELF AND YOU WILL SEE WE HAVE A BIG PROBLEM ON OUR HANDS!!! WHY SHOULD I HAVE TO PAY AND SUFFER FOR THIER MISTAKE? CAN YOU ANSWER THESE QUESTIONS FOR ME?

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE VEHICLE WAS PARKED AND THE CONTACT STATED THAT THE GEAR SHIFTER BROKE OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE STEERING COLUMN WAS IN THE PROCESS OF BEING REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT SPEEDS OF 55 MPH, THE REAR PASSENGERS SEAT SUDDENLY CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE FIRE DEPARTMENT WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER; HOWEVER, THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 23,000. UPDATED 05/11/10. *LJ

2004 MERCURY MONTEREY VEHICLE TURNS ON BUT DOES NOT REVERSE OR DRIVE WILL NOT MOVE IN ANY DIRECTION. POSSIBLE DIAGNOSE IS TRANSMISSION TORQUE CONVERTER. VEHICLE WAS DRIVING FINE AND ALL OF A SUDDEN THIS HAPPENED.

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL INTERMITTENTLY WITHOUT WARNING AND THERE WAS A SLIGHT CLICKING SOUND, INDICATING THE LIGHTS HAD SHUT OFF WITHOUT DRIVER INTENT. HE ATTEMPTED TO SHUT OFF AND RESTART THE ENGINE TO RESET THE LIGHTS TO NO AVAIL. THE CONTACT CONFIRMED HE WOULD USE THE FLASHING LIGHTS WHILE DRIVING AT NIGHT IN ORDER TO ILLUMINATE THE ROAD AHEAD OF HIM. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 65,000.

THE RADIATOR IN THE 2006 FORD EXPLORER/MERCURY MOUNTAINEER IS A WEAK LINK IN THE VEHICLE. MY RADIATOR IS LEAKING AND I'M NOT THE ONLY ONE, I HAVE FOUND OTHER COMPLAINTS OF THIS ON OTHER EXPLORERS AND MOUNTAINEERS OF THIS YEAR.

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARNING. SHE WAS ABLE TO LOCATE A RECALL FOR THE EXACT SAME FAILURE FOR HER YEAR, MAKE AND MODEL VEHICLE. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN AND ANY REPAIRS WOULD BE AT HER EXPENSE (NHTSA CAMPAIGN ID NUMBER 04V421000: FUEL SYSTEM, GASOLINE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 72,000.

1994 MERCURY VILLAGER, RIGHT FRONT TIRE BLEW. *BF THE CONSUMER SIDESWIPED A TRACTOR TRAILER. OHIO TRAFFIC CRASH REPORT # 10-0501-90 UPDATED 05/03/10 *BF