MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 MINI COOPER S- WILMINGTON, DE
STARTED TO HEAR A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. ISSUE WITH THE TIME CHAIN. SO BENT OUT OF SHAPE THAT THE CHAIN ALMOST BROKE. I HAVE ALWAYS KEPT ON TOP OF CHANGING MY OIL AND GETTING MY CAR SERVICED EVERYTIME IT NEED IT SO I DON'T UNDERSTAND WHY THIS WOULD EVEN HAPPEN. WHEN RESEARCHING MY PROBLEM I SAW THAT ITS EXTREMELY COMMON FOR MODELS SINCE 2007+ TO EXPERIENCE THIS. THIS NEEDS TO BE RECALLED. THERE'S NO REASON FOR A OWNER TO HAVE TO PAY 200-2000 DOLLARS WHEN THEY HAVE DONE EVERYTHING RIGHT WITH SERVICING AND OIL CHANGES ETC. IM JUST GLAD I WASN'T ON THE HIGHWAY WHEN THIS HAPPENED TO ME BECAUSE HAVING YOUR ENGINE BELT BREAK IN A BUSY HIGHWAY DOESN'T SOUND SAFE. *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER- WATERFORD, MI
LUCKILY, I WAS PULLING OUT OF A PARKING SPACE (LOW SPEED, HIGH MANAGEABILITY) AND MY POWER STEERING COMPLETELY WENT OUT. IT IS VERY DIFFICULT TO MAKE TURNS. I STOPPED AT A MECHANIC SHOP - FLUIDS AND BELTS WERE FINE. IT'S THE FAN/PUMP THAT HAS SUDDENLY QUIT WORKING. *TR
Source: NHTSA WEB SITE -
2007 MINI COOPER S- SAN DIEGO, CA
WHILE DRIVING I NOTICED THAT MY RIGHT FOOT WAS GETTING HOT. I MOVED MY HAND DOWN TO THE GAS PEDAL AREA AND FELT A LOT HEAT WHICH I LATER DETERMINED TO BE COMING FROM THE PLASTIC PANEL TO THE RIGHT OF THE GAS PEDAL. IT WAS SO HOT THAT IT WAS DIFFICULT TO TOUCH WITH MY BARE HANDS. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER- SCOTTSVILLE, AZ
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MINI COOPER- MONTEREY, CA
MY COOLING FAN BURNED OUT CAUSING THE POWER STEERING TO FAIL. I FOUND OUT THAT THIS WAS A KNOWN PROBLEM IN MY MODEL YEAR AND THAT THE WARRANTY ON THAT PART HAD BEEN EXTENDED. HOWEVER, MINI CLAIMS THAT THEY STARTED PUTTING NEW PUMPS IN FEB OF 2005. MY CAR WAS MADE IN MAR OF 2005 AND THUS THEY WILL NOT COVER IT. I WENT THE EXTRA STEP AND HAD THE DEALER DO A DIAGNOSTIC WHICH FOUND THAT MY CAR HAS THE SAME PART WITH THE SAME PROBLEM AS DESCRIBED IN THE WARRANTY EXTENSION. STILL MINI WILL NOT COVER IT. ONE OF THE REPS TRIED TO COVER IT UP BY TELLING ME THAT THERE IS CONFUSION ON THE PART NUMBER MATCHING BECAUSE THEY USED THE SAME PART NUMBER WHEN THEY CHANGED THE OEM PART. THAT DOES NOT COMPUTE BECAUSE IF THAT WERE TRUE, THERE WOULD BE NO WAY TO ACCURATELY DISTINGUISH THE GOOD PARTS FROM THE BAD ONES. THERE 222 OTHER STEERING COMPLAINTS AT NTSB SO I'M NOT ONLY ONE. I'M CALLING A LAWYER BECAUSE THIS IS RIDICULOUS. HOW CAN MINI LET CARS THAT HAVE A KNOWN SAFETY RISK CONTINUE TO BE ON THE ROADS? *TR
Source: NHTSA WEB SITE -
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2007 MINI COOPER S- SHAWNEE, OK
TIMING CHAIN FAILURE CAUSED IMMEDIATE ENGINE FAILURE AT HIGHWAY SPEED. DAMAGED TIMING CHAIN HOUSING CRACKED CAUSING OIL TO SPRAY THE HOT ENGINE. SUBSEQUENT OIL STARTED A SMALL FIRE THAT WAS EXTINGUISHED BY DRIVER. *TR
Source: NHTSA WEB SITE -
2004 MINI COOPER S- AUBURN , CA
THE CAR LOSES POWER STEERING INTERMITTENTLY AND IT MAKES IT EXTREMELY DIFFICULT TO TURN. IT IS VERY DANGEROUS WHEN IT HAPPENS ON THE INTERSECTION AND I CAN'T TURN THE CAR. I DRIVE WITH MY CHILD AND THIS FREAKS ME OUT. IT HAPPENED SEVERAL TIMES AND IN MAY 2013 I RECEIVED MINI RECALL/EXTENSION OF WARRANTY LETTER AND CALLED MINI DEALER IN SACRAMENTO CA AND THEY PUT ME TO THE RECORDING MACHINE, WHERE I LEFT A MESSAGE REGARDING EXTENSION OF WARRANTY BY MINI AND TO SCHEDULE REPLACEMENT OF POWER STEERING - NO REPLY. CALLED THEM TWICE, THEY SEEM TO IGNORE MY CALLS. VERY UPSET WITH DEALER'S IGNORANCE. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER- GARNER, NC
POWER STEERING IN THE VEHICLE WENT OUT WITHOUT ANY WARNING MAKING IT VERY DIFFICULT TO STEER THE VEHICLE CORRECTLY. SINCE THIS DATE THE POWER STEERING COMES AND GOES INTERMITTENTLY. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S CONVERTIBLE- TIGARD, OR
I HAD A TEMPORARY LOST OF POWER STEERING ASSIST. I DROVE TO A FEW BLOCKS TO STOP. THE PROBLEM DISAPPEARED AFTER I RESTARTED THE CAR AGAIN. THIS HAPPENED TWICE BEFORE WHILE MY WIFE WAS DRIVING A MONTH EARLIER OR SO. THIS IS VERY DANGEROUS, I HAD A VERY HARD TIME TO STEER THE CAR AND FIND A SAFE PLACE TO PARK. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER CONVERTIBLE- MANCHESTER, NH
DRIVING ABOUT 10 MPH ON A ONE LANE STREET, I TRIED TO NEGOTIATE A RIGHT HAND TURN AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CAR RAN OFF THE ROADWAY AND COLLIDED WITH SOME SHRUBBERY. *TR
Source: NHTSA WEB SITE