PORSCHE Complaints

On 03/17/2026, I reported a safety defect in the headlight assemblies of my 2022 Porsche Macan. Dealer inspection at Porsche of Tacoma confirmed small paper fragments marked with arrows lodged inside both headlight housings. The fragments have progressively become dislodged and are now at risk of becoming freely mobile within the sealed assemblies. A loose paper object inside the housing creates a plausible risk of ignition/fire, interference with adaptive headlight aiming or mechanisms, and impaired roadway illumination, any of which could increase the likelihood of crash, injury, or death. Porsche of Tacoma (service advisor: Jayce) acknowledged the condition but refused warranty coverage, stating the vehicle is one month past the warranty expiration. The condition is present on both headlight assemblies and appears systemic, not isolated to a single unit. I request investigation and corrective action, including inspection and free repair or recall if a safety-related defect is confirmed. Photographs and dealer service notes are available upon request. This paper has been coming loose within th housing for over one year, but 03/17/2026 was the first time it had been formally addressed.

I am writing to express my significant frustration regarding the handling of NHTSA Recall 25V896. I dropped off my vehicle several weeks ago following the recall notice, only to be informed later that the software remedy is not expected until Q2 2026. It is unacceptable to request that customers surrender their vehicles for a recall when the manufacturer is not yet prepared to provide the necessary service or solution.

This incident is related to the ARB7/24V-732 recall, first communicated to me in November, 2024 and again in July, 2025. The July, 2025 letter states that software would be installed in the vehicle to test the health of my vehicle's battery, at a Porsche Center. I believe that this was actually performed over-the-air at my home. It's my guess that because the software was installed over-the-air, the normal process to close out a recall did not occur. I did not receive notification that my vehicle was determined to be healthy, and it isn't clear when NHTSA did. The slow or non-reporting of the vehicle recall status has had a ripple effect, as practically every third party tracker of recall information believes that the recall is still active on my vehicle. This is impacting the vehicle's worth in the market and may be impacting insurance rates and other vehicle health-dependent service costs. Porsche claims that it is my responsibility to correct the record of the vehicle with third parties, when it is their negligence that is causing the work. I see this as unfinished work on their side, and I ask NHTSA to help drive Porsche Cars North America to complete their work. Moreover, Porsche should be compelled to notify all customers whose health check was performed remotely that their vehicle was found to be healthy and that the recall was lifted on their vehicle. Lastly if it is not mandated that the OEM is responsible to communicate the resolution of recalls performed without service receipts, then this should be considered alongside any other updates to law. Thanks for any help that you can provide.

Vehicle keeps entering limp mode when driving. Complete loss of power car cannot move and is left stranded. Vehicle has been at the dealership diagnosed and repaired over 4 times but the problem still remains. Dealer states there is no rat or electrical damage, battery was replaced and software updated but the car keeps losing all power and needs tows constantly.

The contact owned a 2025 Porsche Cayenne E-Hybrid Coupe. The contact stated that while driving at an undisclosed speed, the automatic emergency braking system inadvertently deactivated. The automatic emergency braking system and passenger air bag warning lights were illuminated. Additionally, the suspension started lowering. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact no longer owned the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 1,500.

This vehicle qualified for the Volkswagen Emissions Recall, yet from the start of the recall through 2018 settlement lawsuit dates , no correspondence was sent (by Porsche nor VW). According to all recall regulations, my vehicle should have among the ‘recall’ with the 85K plus others, yet no correspondence was sent (by Porsche nor VW) & now the local Porsche dealership is denying in, According to all recall regulations, even still with the EPA, the vehicle was to receive an initial emissions test, then undergo all related repairs/part replacements before the issue resulted in toxic emissions, NOX sensor failures, & premature problems with the DPF system, leading to thermostat problems & the failure of the diesel turbo. Federal regs mandate that vehicle & vehicle equipment manufacturers comply with Early Warning Reporting requirements, submit to NHTSA copies of their manufacturer communications. & update all communications including warranty, policy extensions & product improvement communication sent to dealers, distributors, owners, purchasers, etc. regarding any defect, failure or malfunction beyond normal deterioration in use, failure of performance, flaw or other unintended deviation from design specifications whether it is safety-related or not. Porsche now says my vehicle never showed the recall, despite court mandates that all affected vehicles will be notified communication failed on the sides of both manufacturers. In 2026, if one possesses an eligible vehicle but never received a "Dieselgate" recall notice, options for financial compensation from the original U.S. settlements stated to be likely limited, & I’m not able to find how to proceed with Volkswagen, but regardless, according to EPA and all vehicle standards, I read my vehicle is still entitled to receive an emissions modification at no cost, and that I should be covered by an extended emissions warranty to address all current & related issues.

Passenger side headlight low beam is out. Hi beam and parking lights work on that side. Only way to fix is to replace the whole assembly. Cost over $5000. Headlights should not cost that much to replace the low beam headlight only. This is a SAFETY issue. This needs to be a recall. Many reports of the same problem.

The contact owns a 2021 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera failed to display a clear image on the screen. No warning light was illuminated. In addition, the rear vehicle detection sensor failed to alert the driver of a nearby vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.

The contact owns a 2009 Porsche Cayenne. The contact stated that there was an abnormal fuel odor inside the vehicle. The contact stated there was visible damage to the fuel tank flange, and there was a leak coming from the fuel tank. The contact stated that the OBD port provided a code and that the fuel was too lean, causing the RPM to fluctuate. The vehicle was taken to an independent mechanic for throttle body repair, but the failure persisted. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 157,000.

Bubbled dashboard is considered as a safety issue that airbag may NOT be properly deployed when an accident occurs.