THOR MOTOR COACH Complaints

TL* THE CONTACT OWNS A 2015 THOR HURRICANE. WHILE DRIVING 40 MPH IN THE RAIN WITH THE WINDSHIELD WIPERS ACTIVATED, THE PASSENGER SIDE WIPER BECAME DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO AN UNKNOWN MANUFACTURER SAFETY RECALL. THE DEALER (THOR MOTOR COACH, 2700 S NAPPANEE ST, ELKHART, IN 46517, (800) 860-5658) WAS CONTACTED, BUT WAS UNABLE TO ASSIST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 13,000.

AFTER A YEAR OF THE BATTERY DRAINING EVERY FEW DAYS AND MANY MONTHS IN SERVICE, A FORD SERVICE CENTER FOUND A SEVERELY RUSTED STEERING COLUMN INSIDE THE RV. THE VEHICLE WAS THEREFORE NOT GOING FULLY INTO PARK. (I AM ENTERING MARCH 1, 2018 AS THE DATE, BUT WE WERE DRIVING THE VEHICLE INTERMITTENTLY FROM MARCH 2017-OCTOBER 2017 EXPERIENCING THE PROBLEM.)

TL* THE CONTACT OWNS A 2018 THOR ACE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS EXTREMELY LOOSE, THE AUXILIARY BATTERY OVERHEATED, AND THE VEHICLE DECELERATED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. UPON OPENING THE HOOD, THE CONTACT NOTICED ACID EMERGING FROM THE AUXILIARY BATTERY. THE VEHICLE WAS TAKEN TO CAMPING WORLD OF ALBUQUERQUE (14303 CENTRAL AVE NW, ALBUQUERQUE, NM 87121 (888) 630-8978) WHERE IT WAS DIAGNOSED THAT THE STABILIZER FOR THE FRONT AND REAR NEEDED TO BE REPLACED ALONG WITH THE AUXILIARY BATTERY. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER AWAITING REPAIRS, BUT WAS INFORMED THAT HE WOULD HAVE TO PURCHASE THE STABILIZER PARTS. THE THOR MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL THE FORD MANUFACTURER. THE CONTACT CALLED THE FORD MANUFACTURER AND WAS INFORMED THAT ONCE THOR MADE MODIFICATIONS, THE FORD WARRANTY WAS VOID. THE FAILURE MILEAGE WAS 2,300. *TT *JS

TL* THE CONTACT OWNS A 2018 THOR COMPASS. WHEN THE CONTACT ATTEMPTED TO EXIT THE RECREATIONAL VEHICLE, THE FRONT PASSENGER DOOR HANDLE FAILED TO OPEN THE DOOR. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW GLASS FELL OUT OF THE WINDOW FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 375.

DOOR LOCK MECHANISM BROKE WHILE VEHICLE STATIONARY CAMPING. FAMILY OF 5 LOCKED OUT, DOG LOCKED IN 101 DEGREE WEATHER, HAD TO BREAK WINDOW AND BREAK DOOR MECHANISM TO GET DOG OUT. KNOWN RECURRENT PROBLEM. WE COULD HAVE AS EASILY BEEN LOCKED IN. COULD NOT OPEN FROM EITHER SIDE. TRIMARK IS LOCK BRAND NAME. METAL PART INSIDE SNAPPED IN TWO.

THE FOLLOWING ISSUE IS COMMON TO THE THOR MOTOR COACH WHICH IS BUILT ON THE F550 CHASSIS AS IS ATTESTED TO IN NUMEROUS RECREATIONAL VEHICLE (RV) FORUMS. THIS ISSUE IS DURING REFUELING THE AUTOMATIC SHUT OFF FROM THE FUEL NOZZLE CONSTANTLY SHUTS OFF. THE OPERATOR IS REQUIRED TO STAND THERE AND SLOWLY FILL THE TANK AND EVEN THEN THE AUTOMATIC SHUT OFF SHUTS OFF MAKING IT IMPOSSIBLE TO DETERMINE WHEN THE FUEL TANK IS FULL. THE RESULT IS THAT THE FUEL TANK OVERFILLS AND THE FUEL SPEWS FORTH FROM THE FILLER NECK ALL OVER THE GROUND AND THE OPERATOR. DURING THE FOREGOING THE VEHICLE IS STATIONARY AND OCCURS AT ALL SERVICE STATIONS. THE ISSUE APPEARS TO BE IN EITHER THE DESIGN OR INSTALLATION OF THE FUEL FILLER NECK. AS PREVIOUSLY STATED THE ISSUE IS WELL DOCUMENTED IN THE RV FORUMS AND OCCURS WITH EVERY REFUELING OPERATION. TO FURTHER COMPOUND THE ISSUE FORD POINTS THE FINGER AT THOR AND THOR POINTS THE FINGER AT FORD AND NOTHING GETS RESOLVED.

HYDROLIC BOOSTER IS LEAKING INSIDE COACH AND DRIPPING UNDER BRAKE PEDAL. I NOTICE IT MORE WHEN ENGINE IS COLD.

INCORRECT WEIGHT DISTRIBUTION. BACK OF VICHICLE TO LOW,WHICH CAUSES FRONT TO BE TO HIGH. UNABLE TO MAINTAIN LANE WHEN BENG PASSED BY A BIG RIG OR SIDE GUST OF WIND. VICHICLE VERY UNSTABLE,SHOULD NOT HAVE BEEN SOLD IN THAT CONDITION.

BOUGHT RV FALL 2017. WHILE PARKED IN GARAGE, COULDNT GET IN BECAUSE DOOR LOCKED BY ITSELF. HAD TO BREAK INTO RV AND TAKE DOOR HANDLE OFF AS KEYS WOULD NOT OPEN IT OR MANUAL OPERATION WOULD NOT OPEN IT. REFUSED TO PURCHASE ANOTHER REPLACEMENT FOR FEAR OF THIS HAPPENING AGAIN. VERY POOR DESIGN. THE POP ALUMINUM SLAVE BROKE WITH NORMAL OPENING AND CLOSING OF DOOR. WE JUST CAME BACK FROM A FAMILY VACATION AND WOULD HAVE HATED TO THINK WHAT WOULD/COULD HAVE HAPPENED WITH 2 SMALL DOGS AND 2 CHILDREN. *TT *JS

CPSC: UPON CLIMBING UP I HEARD A NOISE AND DIDNT THINK MUCH OF IT. WHEN I WAS COMING DOWN I HEARD MORE NOISE AND NOTICED THE SCREWS HOLDING THE LADDER TO THE RV WERE COMING OUT. WHEN I GOT TO THE BOTTOM IT WAS WORSE THAN I THOUGHT. *DT THE CONSUMER STATED THE LADDER WAS SEPARATING FROM THE RV. ALSO, THE TUBES HOLDING THE LADDER TO THE RV WERE BENT. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS *JS *TT*DT *AS