THOR MOTOR COACH Complaints

TL* THE CONTACT OWNS A 2017 THOR ACE RV EQUIPPED WITH GOODYEAR G6T0RV TIRES, SIZE: 245/17/R19.5 (NA). WHILE DRIVING APPROXIMATELY 55 MPH AND TOWING A TRAILER WITH A COMPACT VEHICLE INSIDE, THE REAR PASSENGER SIDE INSIDE DUAL TIRE SUDDENLY EXPERIENCED A BLOWOUT. DURING THE TIRE BLOWOUT, WIRES CONNECTING THE LIGHTING SYSTEM THAT WERE LOCATED IN THE WHEEL WELL WERE DAMAGED. THE FAILURE CAUSED ALL THE EXTERIOR LIGHTING TO SHUT OFF, WHICH PREVENTED THE CONTACT FROM SEEING THE ROAD AT NIGHT. THE WIRES WERE REPLACED BY THE OWNER. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 5,000.

2014 WINDSPORT. CONSUMER WRITES IN REGARDS TO TMC WINDSHIELD WIPER SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

WHILE DRIVING THE WIPERS STALLED IN THE POURING RAIN. LUCKILY I WAS ABLE TO PULL OVER WITHOUT INCIDENT. I WAITED UNTIL THE RAIN SLOWED AND WHEN I STARTED OUT THE WIPERS STARTED WORKING AGAIN. A FEW MINUTES LATER THE STALLED AGAIN AND WAS ABLE TO PULL INTO A REST STOP. I WAS DOING ABOUT 60 MPH AND BELIEVE MY WIFE AND I WERE FORTUNATE THAT NOTHING TERRIBLE HAPPENED.

THE PLUNGER ON THE TRIMARK DOOR HANDLE/LOCK MECHANISM BROKE INTERNALLY, LOCKING US OUTSIDE OF OUR MOTOR HOME. THE MOTOR HOME WAS PARKED.

THE ELECTRICAL JACKS ARE LOCATED UNDER THE KITCHEN SINK WASTE LINE. WHEN THE WASTE LINE BECOMES SEPARATED DUE TO TRAVELING VIBRATIONS IT ALLOWS WATER TO SEEP INTO THE JACKS WHICH CAUSED A SHORT AND FIRE. THE VEHICLE WAS PARKED AND HOOKED UP TO WATER AND ELECTRIC. THE MICROWAVE WAS IN USE. *TT

AFTER SMELLING A BURNT SMELL, I INVESTIGATED AND FOUND BURNT AND MELTED WIRE NUTS WITHIN THE POWER TRANSFER SWITCH. NUMEROUS SAME ISSUES ARE REPORTED ON THE THOR RV BLOG SITE. IT APPEARS THAT THEH WIRE NUTS COMMONLY USED IN HOUSEHOLD CONSTRUCTION COME LOOSE WHEN USED IN A MOVING VEHICLE.

TL* THE CONTACT OWNS A 2011 THOR SERRANO. WHILE THE VEHICLE WAS STATIONARY, THE TRANSFER SWITCH LOCATED UNDER THE BED COMPARTMENT FAILED AND AN ODOR OF SMOKE WAS DETECTED. THE CONTACT'S HUSBAND SMELLED ELECTRICAL WIRES BURNING INSIDE THE TRANSFER SWITCH COMPARTMENT. THE MOTOR HOME WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSFER SWITCH. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

RECALL 17V-162. THIS RECALL ONLY TIGHTENS FASTENERS ON WIPER ASSY. IT DOES NO ADDITIONAL REPAIRS. MY WIPERS BLADES FELL APART WHILE DRIVING IN HEAVY RAIN ON INTERSTATE 90. DEALER WOULD ONLY REPLACE ENTIRE WIPER ASSEMBLY FOR $500+. THEY WOULD NOT REPLACE INDIVIDUAL PARTS OR SELL ME INDIVIDUAL PARTS. THERE WAS A BROKEN PART CALLED A CRANK ARM. I HAD THE BROKEN PART WELDED AND REASSEMBLED THE SYSTEM. THE WIPER TIMING STILL DOES NOT WORK RIGHT IN HEAVY RAIN AND WIND. THE RECALL IS WORTHLESS.

WHILE DRIVING CROSS COUNTRY WE EXPERIENCED A COMPLETE FAILURE OF THE WIPERS DURING A HARD RAIN. THE WIPERS DROPPED OFF THE WINDSHIELD BUT WE WERE ABLE TO PULL OVER AND RESET THEM. ONCE WE STARTED BACK ONTO THE ROAD, THEY FAILED AGAIN. WE ENDED UP DRIVING TO THE CAMPSITE WITH NO WIPERS. WE HAD A MECHANIC COME TO LOOK AT THE PROBLEM AND WAS TOLD IT NEEDED A COMPLETE ASSEMBLY. WE DECIDED TO WAIT TILL WE GOT HOME BEFORE HAVING THE WIPERS REPAIRED. WHEN HOME, WE WENT TO A THOR DEALER WHO INFORMED US THERE WAS NO RECALL ON THIS PROBLEM ON OUR MODEL AND WE PAID $300.00 TO HAVE THE WIPERS FIXED. THAT REPAIR WORKED FOR A SHORT PERIOD OF TIME BEFORE IT FAILED AGAIN JUST LIKE THE FIRST TIME. WE NOW HAVE IT AT AN INDEPENDENT SHOP TO HAVE THE WIPERS REPAIRED. THE MECHANIC THERE ALSO INFORMED US THE WIPERS WILL NOT SHUT OFF WHEN TURNING THE SWITCH OFF. HE HAS CONTACTED THOR BUT THEY WILL NOT ASSIST IN PROVIDING PARTS OR TECHNICAL SUPPORT. *TT *TR *BF THE CONSUMER SUBMITTED PHOTOS. *TR

WHILE DRIVING DOWN A MAJOR HIGHWAY IN THE POURING RAIN, MY PASSENGER SIDE WINDOW WIPER DROPPED BELOW THE WINDOW FRAME EVENTUALLY GETTING TANGLED WITH THE DRIVERS SIDE ARM. THE WIPERS FAILED TO CLEAR THE WINDOW MAKING IT DIFFICULT TO SEE AHEAD OF ME. I WAS ABLE TO PULL OFF TO THE SIDE AND RESET THE WIPERS TO WHERE BOTH WOULD OPERATE NORMALLY BUT ONCE ON THE ROAD DRIVING AT HIGHWAY SPEEDS, THE PASSENGER SIDE ARM FAILED AGAIN. I CONTACTED DANIEL CARR AT THOR REGARDING THIS ISSUE AND HE PROVIDED 3 DEALERS THAT I COULD TAKE MY RV TOO BUT 2 OF THEM REFUSED TO WORK ON THE WIPER PROBLEM, WHILE THE THIRD DEALER WOULD BUT I'[D HAVE TO PAY FOR THE REPAIRS. I LOOKED AT THE WIPER LINKAGE BEHIND THE COWL AND FOUND A LOOSE NUT WHERE THE PIVOT ASSEMBLY HOOKS TO THE MOTOR VIA A METAL BRACKET. AFTER TIGHTENING THE NUT, THE PROBLEM STILL EXIST. I HAVE ALSO EXPERIENCED ON MY LAST TRIP THE WIPER SYSTEM WOULD NOT TURN OFF USING THE SWITCH. I HAD TO SHUT DOWN THE RV AND RESTART INORDER TO STOP THE WIPER.