2023 VOLVO V60 Complaints

The contact owns a 2023 Volvo V60CC. The contact stated that while driving approximately 52 MPH, the vehicle drove over a small bump on the road, causing the front driver’s side seat belt to tighten and pull the contact closer to the seat by the neck after locking. The contact stated that the seat belt left a bruise on the neck after several seconds when the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The vehicle was taken back to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

Vehicle: 2023 Volvo V60 T8. Turn signal failure. About once a week the infotainment system goes black and completely dies while driving, causing the audio in the car to stop working. When this occurs the turn signal is silent when activated. The vehicle uses the speakers to produce the blinker "clicking" noise when actuated, but there is no sound when the infotainment system fails. This causes me to be unsure if my blinker is actually working and possibly increases the risk of crashing, as other around me may be unaware I am turning or merging. Volvo dealerships claim this will be fixed in OTA updates, but my car just received the 3.7.0 software update and the problem still occurs. This has been happening for over one year.

Vehicle: 2023 Volvo V60 T8. The rear camera does not display video while reversing and instead text appears stating "camera is temporarily unavailable". This occurs periodically, sometimes it works, sometimes its does not, and there is no pattern to when it works. This has been occurring for over a year and recently my car received the 3.7.0 software update OTA. After the update the issue is the same with intermittent failures of the backup camera. This software/hardware failure make the car less safe when backing up, especially when reversing out of a tight parking spot or onto a road with fences/shrubs. Volvo dealer keeps saying it will be fixed via OTA updates but that has not worked so far. No other warning lights or messages other than the "camera is temporarily unavailable" in the center display.

While driving on the highway, Lane Keeping Assistance activated as my wife made room for a vehicle on the side of the highway. Ultimately, she ended up swerving into the middle lane and continued to feel as if she was fighting the car, swerving side to side, ultimately making contact with a car in the left lane. The vehicle is currently at a collision service center awaiting repair. Ultimately this feature seems to have contributed to, or frankly caused an accident with another driver. The system was ping-ponging the vehicle side to side attempting to find a lane. Two vehicles were involved in the accident. The actions of the lane keep assist were described to the police officer on scene, and also to our insurance company. The problem has not been reproduced, as the car is in a shop awaiting repair. The vehicle was inspected by an insurance representative for damage, however their assessment did not include the lane keeping assistance. We had noticed prior to the accident, a few times, that the lane keep assist seemed fairly aggressive. At times when it kicked in, it was a rather big surprise. The system is not exactly subtle. A system like this, that has the potential to surprise a driver to the point of losing control, or one that seems to wrestle for control, should not be on the road.

All of the sounds in the vehicle just stops. This has happened twice while driving the vehicle. No saftey warning sounds, no idiot light sounds, no turn signal sound and no radio. The vehicle still runs; however all the the safely ADAS systems remain silent. There are no warning sounds for any of Volvo's advanced safety systems. This is a series safety issue since there are no sounds; someone would have to constantly watch the dashboard instead of watching the road while one is driving.