CHEVROLET Complaints

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle slowed down and failed to properly shift gears. The contact shifted into neutral while stopping the vehicle. Additionally, the contact stated that the vehicle failed to accelerate as needed. The vehicle was driven to a dealer, where it was diagnosed with severe fluid leakage and torque converter shutter. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 112,000.

About two weeks ago my truck popped up a message asking if I had installed new brake pads. When I selected no, on my Home Screen, where I can see the systems of my truck the front bake wear indicator no longer showed a percentage. When I inspected my brake pads the front outer pads still had a good amount of pad left, but when I checked the inner pads they had been severely worn down compared to the outers. On 4/1 I brought my truck to a Chevy dealership to have them diagnose why there is such uneven brake pad wear. After they inspected the brakes the dealership then told me that due to the brake pad clips being installed improperly my pads were wearing out unevenly. The dealership also showed me a service bulletin (25-NA-365) that GM had put out for trucks in the 2023-2026 models that stated due to a factory installation defect on the clip that holds the brake pads in place it is causing uneven wear on the brake pads. I told the dealership that the clip causing uneven wear on the brake pads could become a safety concern if owners don’t know about this because the braking effectiveness of the truck is wearing out faster than what the owner is told by the sensor. I told them in extreme cases that if the pad completely wears out then the rotor could be damaged and cause a very significant impact to the safety of the vehicle because the braking system will be severely degraded. I was told that since it is just a service bulletin the dealership and GM do not have to cover the repairs of the brake pads because a service bulletin is not the same as a recall and that brake pad wear is a normal maintenance item. My concern is that trucks with similar mileages as mine of 20000 miles are wearing their brake pads out at an alarming rate and the dealership and GM are not taking the responsibility to ensure that the issue is resolved and new pads are replaced to ensure proper braking effectiveness on the roads.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while depressing the brake pedal, the vehicle shook and vibrated abnormally. There was no warning light illuminated. The vehicle was taken to a local dealer, but the vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V704000 (Service Brakes, Hydraulic); however, the VIN was associated with the recall. The contact later replaced the rear brakes independently. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

The contact owns a 2024 Chevrolet Colorado. The contact stated that while attempting to activate the right turn signal, the left turn signal was displayed. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with an overcorrection and overcancellation of the signals. The vehicle was not repaired. The manufacturer was contacted, and the failure was confirmed, but no assistance was provided. The failure mileage was approximately 8,000. The VIN was not available.

Without warning, car began to drop out of 5th gear while driving, entering Neutral at high speeds. This is a manual transmission and you can see the shifter physical move itself into 5th gear. Driver almost lost control of the vehicle out of surprise to what had just happened. When searching in Reddit, this appears to be a widespread issue for this year/make/model. Took to local Chevy for diagnostic, was told it would be a $7,500 repair to replace the transmission.

Vehicle shut off while driving. Dash codes said low fuel and low voltage. Tank was full and driven twice that same day for a combined 20 miles. No wrongs of failure

Parking brake pad failure has occurred twice. Last month at 31,668 mi, truck was taken in for servicing a warning light due to TPM failure (all replaced), and I asked for parking brake inspection because I was pushing pedal to the floor in order to engage. Mechanic said "Left rear prkg brake shoe has section missing." He had never seen that before and I exclaimed that it happened first in Apr 2021 at 18,770 mi. I am not sure which side it was since it was not written on the service invoice, but I suspect the right side because during a Nov 2021 oil change the invoice included "adjusted rear rh parking brake." OEM replacement pads were installed both times. I have the latest failed pad which shows about 2 in of material missing from the shoe substrate, not the 2021. Kearny Mesa Chevy repaired this in 2021; Walt's Danville Service in 2026. No safety issue, but could have been a problem in event of brake failure an need to stop vehicle by applying parking brake that would not hold. I asked KMChevy if this should be a warranty repair or a recall issue and they refused to consider in 2021. It cannot be coincidence that this happened to Chevy OEM equipment, I suspect to both sides. I paid ~$500 each time and feel that Chevy corporate should compensate me.

Multiple times (Friday, March 27, Monday March 30, 2026) we have had the 2020 Equinox fail to accelerate at green lights. The gas pedal is pressed to the floor and car is VERY slow to accelerate. It takes multiple depressions of the gas pedal to accelerate more than 10 mph. There are open recalls on certain vin numbers from the NHTSA but mine was not on list yet appears to have many of the same concerns. Our local mechanic believes the details of recall bulletin 20V668000 should apply to our car as well.

Purchased June 3,2024 Feb 3/2025: serial data gateway module recall. All indicator lights on, ac control and radio inoperable, instrument panel displays various issues. That recall was serviced. February 28/2025: couldn’t see how fast I was going, don’t know how much gas I had. AC controls and radio no operable, all information indicator lights on again March 1/2025: duplicate issues from 2/28 January 17/2026: at a red light, car shut off and wouldn't turn back on in the middle of snowing road, indicator lights all on and present could not restart car, police present-had to unhook battery due to safety concerns March 18/2026: , all indicator lights on, speed limitation to 62 on the highway, loss of power steering, didn’t turn back, called for tow and the morning after turned on and check engine light off Vehicle in at dealership: March 26-27, 30-31: Could not replicate issue, no r/o codes 4/1 Contacted by Brian with GM Corporate- “can’t do anything until the check engine code goes off again”.

The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling and ticking sound coming from under the hood. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with excessive oil consumption, and the engine needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that the engine oil was topped off occasionally. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.