CHEVROLET Complaints

View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 CHEVROLET SILVERADO 2500
    - Columbia City, IN

    What component or system failed or malfunctioned, and is it available for inspection upon request? - The parking brakes were engaged and would not release / yes, it is available for inspection How was your safety or the safety of others put at risk? I was in traffic stopped at a train track and could not move. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, the rear actuator for the brakes was faulty and had to be replaced. The warranty work was completed by the dealership Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Unknown Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Not prior to the problem My concern is that my parking brakes "were nonexistent" per the dealership when they were diagnosing the warning light. So, I am afraid that the truck was driving while these were engaged.

    Source: NHTSA WEB SITE
  • 2022 CHEVROLET SILVERADO 1500
    - Syracuse, KS

    onstar telematics module went out and took away my way to call in a car problems and if stolen wont be able to find and the forward Collision don't work my high beam turn on and off by themselves and don't have there wifi or severs without it or emergency button

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET SILVERADO 1500
    - Braddock, PA

    The contact's daughter owned a 2025 Chevrolet Silverado 1500 LD. The contact stated that his son was parked in a parking lot and starting the vehicle when the vehicle caught on fire. The contact stated that his son reported that the fire started under the hood. The contact stated that the fire department was called and extinguished the flames. The vehicle did not have insurance, and the fire department did not investigate the cause of the fire. The contact stated that no report was filed. The contact had the vehicle towed to his residence. The contact had informed the manufacturer of the incident and had filed a complaint. The failure mileage was approximately 7,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET SILVERADO 1500
    - Jellico, TN

    While driving in early morning while still dark outside, loud noise occurred with decreased acceleration on interstate. This placed my life and the lives of others at risk due to not being able to accelerate out of traffic coming behind me. Vehicle Taken to chevy dealership who advised lifter had broke and damaged camshaft. This occurred out of nowhere without any warning or lights on dash

    Source: NHTSA WEB SITE
  • 2015 CHEVROLET SILVERADO 1500
    - Whiteville, NC

    The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while approaching a stop sign, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond as intended. The vehicle eventually came to a stop. No warning lights were illuminated. The failure was intermittent. The vehicle was taken to an independent mechanic who diagnosed that the brake vacuum pump needed to be replaced. The vehicle was not repaired due to the cost. The vehicle was then taken to the dealer, who confirmed that the vacuum pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted. Upon investigation, the contact related the failure to NHTSA Campaign Number: 19V645000 (SERVICE BRAKES, HYDRAULIC). However, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 CHEVROLET EQUINOX
    - Mulvane, KS

    On four occasions while operating the vehicle down the roadway the dash screen and infotainment / vehicle information displays all have went dark off and reset causing disruption to vital information. Cruise control stayed active. It is unknown if the advanced safety features failed during the reset.

    Source: NHTSA WEB SITE
  • 2022 CHEVROLET SILVERADO 3500
    - Lake Charles, LA

    The contact owns a 2022 Chevrolet Silverado 3500. While at a stoplight the transmission malfunctioned and the vehicle failed to drive forward or reverse. After restarting the vehicle, the vehicle was reversed into a nearby service station. The vehicle was later towed to the local auto repair shop, which replaced the brake actuator and the brake pads. Shortly after retrieving the vehicle, the failure had reoccurred, and the brakes seized. The vehicle was towed to a local transmission service center. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V797000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET EQUINOX
    - Sebring, FL

    One morning, in an attempt to start my car, it would not start. Instead, it lit up the check engine light. The engine was turning over and attempting to start, but would not start. I know someone with a code reader device that I asked to come hook up to my car and read what code was causing my check engine light to pop up. The reader displayed the code U18A2 which indicates a "Lost Communication with Fuel Pump Control Module (FPCM)". This commonly causes a no-start or stalling condition due to a broken CAN bus wire, corroded harness, or faulty FPCM ground. Key fixes involve repairing wiring along the frame rail. Many versions of the 2020 equinox have already been recalled for a fuel pump control module problem, and I was trying to inquire whether or not my vehicle qualifies as part of the recall for the fuel pump module.

    Source: NHTSA WEB SITE
  • 2022 CHEVROLET TRAVERSE
    - Glenn Heights, TX

    Shift to Park. Unable to turn the car off even though the car is in park. This was previously fixed in 10/24 and started up in 10/25 a few days after the 1yr warranty. I reached out to the dealership that repaired it in 2024 and was told that I would have to pay for the service as the part is not covered under the powertrain warranty. I reached out to GM for assistance and that was a lost cause. I was told that the repairs will only last 1 to 2 yrs, so this appears that it will be a temporary fix. My car has about 55000 miles on it. To know that I may possibly have to continue to get this fixed, I feel like this should be considered a lemon and they should refund me for the cost of the vehicle or give me another car. GM knows that the Shift to Park is an ongoing issue with this year, make, model and have failed to issue a recall.

    Source: NHTSA WEB SITE
  • 2022 CHEVROLET SILVERADO 1500
    - Las Cruces, NM

    The vehicle experienced a sudden loss of 4WD capability and transmission communication while driving. The dealership diagnosed a defective battery ground cable. GM has issued Customer Satisfaction Program N252515590 for this exact issue, but they are refusing to cover my specific VIN despite the truck exhibiting the exact failure described. This defect causes the vehicle to lose critical powertrain functions, posing a safety risk on the road.

    Source: NHTSA WEB SITE