CHEVROLET Complaints

Front passenger headlight assembly is defective with less than 200 miles on vehicle. The defect is allowing excessive condensation in assembly and fogging up headlight brightness and assuming will eventually cause bulbs to prematurely burn out. This in my opinion is a safety concern and issue . Also seems like there is a shortage of the defective headlight assembly.

Component/System: Fuel System – Fuel Filler / Left-Side Radiator and Cooling Fan Assembly (subject to NHTSA Recall 25V536). What happened: On June 15, 2024, I was refueling my 2023 Chevrolet Corvette Z06 at a BP gas station in Phillipsburg, New Jersey. As I removed the fuel pump nozzle from the vehicle, a violent explosion occurred. I was immediately engulfed in a fireball. My clothing caught fire and was burning me. I jumped clear of the flames and extinguished the fire on my clothing. I saw that the vehicle remained fully engulfed in flames with the pump nozzle still lodged in the filler. I ran to the adjacent pump island where a station attendant was attempting but was unable to open a locked fire extinguisher cabinet. I broke the glass with both of my bare hands to remove the fire extinguisher. I sustained a severe laceration to my forehead that was approximately 3 inches long and required plastic surgery of over 50 stitches to close. I then ran to the car that was burning with approximately 10 foot flames and I used the fire extinguisher to put out the fire on the vehicle and pump. I then pulled the pump handle from the fuel filler opening and called the police. The police and fire department arrived and confirmed the fire was extinguished. The flames singed the hair on my head and legs. Component availability: Documentation including photographs, police report, and medical records are available. Safety risk: A fuel-fed explosion at an active gasoline pump created an extreme and immediate risk of death or serious injury to me the station attendants and others. Dealer/manufacturer confirmation: GM subsequently issued NHTSA Recall 25V536, acknowledging the defect — fuel spillage during refueling can contact the left-side radiator cooling fan, which remains active even with the ignition off, causing ignition. This recall directly confirms the defect that caused my incident. Insurance inspection: The police and Geico inspected the vehicle. No warnings at all.

My 2021 Chevrolet Suburban experienced a sudden and complete engine failure at approximately 79,000 miles. The vehicle became inoperable and is currently at a dealership pending evaluation. There were no prior warnings indicating an imminent catastrophic failure. A sudden engine failure of this nature presents a significant safety concern, including the risk of loss of propulsion during operation. The failure has been confirmed by the dealership, and no repairs have been authorized at this time pending further review. This complaint is being submitted to document a sudden and severe engine failure and to request evaluation of potential safety-related defects involving internal engine components.

The driver's seat bracket broke causing the seat to sag to the right and for the back of the seat to rise up. Pictures were taken and are attached. Available for inspection until fixed. The view is from the front. My finger points to the failed weld. In an accident, the seat might break off causing the driver to sustain serious injury. The sudden shift in the seat could cause the driver to panic resulting in an accident. I have not yet taken it into the dealer for review. This problem has been reported to your website as well as RepairPal and The Center for Auto Safety websites. No one has, as of now, inspected this failure. There are no warning lights or other sources avaliable to inform of this danger.

Was driving approximately 45MPH and the truck just slowly powered down and "Engine Power Reduced" and eventually cut off and wouldn't crank back up. Got it towed to the Chevrolet dealership and was told the engine has to be replaced due to the bottom of the motor and the crankshaft in cylinder one. Was told it would be 17k to repair it.

I HAD A 2020 CHEVY TRAIL BOSS AND THE PISTON ROD BROKE. CHEVY STATED I NEEDED A NEW MOTOR. AT THE TIME IT WAS 5 WEEKS OR MORE TO GET FIXED. I TRADED IT IN FOR THE SAME STYLE TRUCK BECAUSE I WAS ON VACATION AND NEEDED TO GET HOME. (2025 WITH THE L87 6.2 MOTOR). MY NEW TRUCK HAS 21000 MILES ON IT AND I HAVE BEEN NOTICING A ROUGHER IDLE, OIL USE BETWEEN OIL CHANGES, AND METAL DEBRIE IN THE OIL AND OIL FILTER. I’M AFRAID THIS NEW TRUCK WILL BLOW UP TOO. I LOST MONEY ON THE 2020 TRUCK AND NOW IT LOOKS LIKE THE SAME IS HAPPENING TO MY NEW ONE.

Driving my truck and I suddenly got a warning on my dashboard that said, "Low Oil Pressure. Turn Engine Off." I pulled over immediately, shut off the the engine and called for a tow. Dealership called to let me know the engine was seized and would cost $22,270 to repair. Looking online I found that Chevy had released a Customer Service Program (CSP) detailing that the oil coolant lines in 2019 Silverado 1500 could have a weak / defective crimp holding the oil coolant line onto the connector and could separate causing catastrophic oil loss. It is also stated in the CSP that cold weather makes the issue more likely. I have tried getting GM to cover the repair since they knew about the issue and never contacted me to make the fix. GM is maintaining that they did nothing wrong and that my VIN is not listed as one of the vehicles in need of repair. This, despite the acknowledgement of the CSP and that the CSP "is for the dealerships." Which I pointed out the correction listed was for me to have the oil lines replaced and that never happened. I also pointed out as they said this wouldn't have been listined on my VIN because it was for dealerships and yet no one: not GM, not the dealership I bought the truck from, nor the dealership that regularly serviced my truck mentioned the oil line issue to me.

The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle decelerated unintendedly. The contact stated that the brake was inoperable, and the contact was unable to properly stop the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the mileage requirements for special coverage were not met. The failure mileage was approximately 180,000.

Valve body in the transmission failed while driving on the freeway, all of a sudden it was like the car was in neutral and the RPM's went to redline. Dealer is telling me it is a known issue and has no idea on when they will be able to get parts because they have been on backorder forever. Says that they also have to replaced the Transmission Control Module (TCM). same thing no eta on parts. If this is a known issue why have they not recalled them. Fom what I see on line this failure is happening a lot to people, hence the unavailability of replacements parts.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at 45 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was temporarily restarted. The vehicle was towed to the dealer, where it was diagnosed with PCV failure. The vehicle was not repaired and was sold due to the cost of the repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 74,400.