CHEVROLET Complaints

My 2016 transmission was jerking, shuddering, vibrating, ruff shifting and stopped moving in traffic. My safety was at risk, I turned off a major boulevard onto a neighborhood street, my SUV stopped shifting and stopped, I had to contact my son to come to help to push by hands out of traffic.

Complete transmission failure while driving approximately 60 MPH. Transmission started shifting irregularly while driving at a steady speed on a 55 MPH paved county road and locked into 3rd gear slowing me down quite suddenly. I turned on my emergency flashers and pulled into a parking lot. If traffic had been heavy I could easily have been hit from behind for unexpected deceleration with no brakes applied and no brake lights to warn a following vehicle. There were no dash warning on even after stopping. The vehicle has 111,000 miles on it and has been used to tow loads rarely, and the loads were far below the 5000 lb rating of the vehicle. Because it is well past the 75,000 mile power-train warranty (I bought it used) I am having to pay nearly $9,000 for a remanufactured transmission replacement at my local dealership. This is a major financial burden to me for a repair something that should last well beyond 200,000 miles as transmission typically do. I have owned several vehicles that have.

Car started making weird noises when being driven or accelerating on 2/14. Took it to the dealership on 2/16 first thing when they opened. After 5 hours, it was determined the engine had a catastrophic failure and needed to be replaced. This car has less than 6,000 miles and was purchased brand new.

Any time the heated seats and or steering wheel heat are on the lights pulsate inside and outside the vehicle. I have complained to the dealership and Chevy. Neither one has any answers for this. Chevy admitted via email finally that it was an issue but they did not have a fix at this time and the vehicle was safe. I find this to be a safety issue due to the lights pulsating and that apparently it is pulling too much power somewhere. To me this could cause a fire. For the money I paid for a brand new vehicle you'd think they would be willing to figure this out quickly. I know of others who have this issue as well with the same response from Chevy. They apparently do not care about the safety of the people who purchase their vehicles.

Truck went into limp mode. Would not shift. Stayed in one gear and would not back up. The truck basically downshifted from 8th to 2nd gear, causing me to lock up the brakes and almost lose control. Several warning lights on the dash. It's been at a transmission shop for over 3 weeks. They are having issues being able to get parts from GM. They are having problems fixing it. The blind spot lights will turn on for no reason. The lights opposite of the vehicle comes on. I've almost wrecked multiple times.

We are leasing a 2024 Chevrolet Equinox EV. We like the car, however there is a safety issue that has continually occurring. There is a very strong reflection on the windshield from the materials that make up the dashboard. It can occur in bright sun but also on bright cloudy days. I want to be clear, I am not being blinded by the sun in my eyes but rather the dash reflecting onto the Windshield and obscuring my vision. I’ve had two close calls because of this. I mentioned it to the Chevy service lady when I had an appointment and she said her boyfriend had exactly the same problem with his Equinox EV. He had to put a carpet piece on the dash to stop the obscuring reflection.

The internal components of the tailgate are damaged by water and need to be replaced. They cause the tailgate to open and close randomly. This could cause items to fall from the truck bed on to the road.

I bought this Truck in December 2023 from Honda of Ocala as a used vehicle it had 59,000 miles when I bought it. In October 24 it started smoking from the exhaust one morning as I was leaving work. I have always changed the oil on time and taken good care of the truck. I found out the lifters had failed and Honda of Ocala replaced all of my lifters on both sides around $4,000 in repairs the truck was at 73,000 miles at this time. A few months after getting it fixed the truck started smoking again and going into limp mode at 81,000 miles. I still owe $30,000 on this truck but can’t afford to keep fixing it and can’t afford to trade it in and go negative on it.

VEHICLE INFORMATION Vehicle: 2025 Chevrolet Equinox (Gas) Purchase Price: $46,000 In-Service Date: January 28, 2026 Current Mileage: 2,433 miles First Repair Attempt: Approximately 200 miles DEFECT DESCRIPTION (SAFETY-CRITICAL) The vehicle experiences intermittent but recurring safety system failures while driving, including: • Complete instrument cluster blackout (all gauges dark) • All warning lights and alerts disappear • ADAS / driver-assist systems shut down • System appears to reboot for approximately 15 seconds while in motion • Vehicle settings reset to default (vehicle systems, not radio) • Brake pedal becomes hard during these events • Stopping distance feels increased during braking events This behavior indicates a brake assist interruption and a loss of critical driver information while the vehicle is moving. REPAIR HISTORY SUMMARY • Vehicle has been in the dealership approximately 4–5 times for the same or substantially similar defect • Dealership has performed software updates • Dealership has replaced computer modules controlling the information center and related systems • The defect persists SAFETY ASSESSMENT Loss of braking assist (hard pedal with increased stopping distance) combined with full instrument cluster blackout while driving constitutes a substantial impairment of vehicle safety. This is not an infotainment issue.

The steering started to shake. The car seat started to shake as well. It felt very unsafe, but there was no serious injury. John from Feldman Chevrolet in New Hudson, Michigan said that there is a "Cylinder 1 misfire code". After the car started shaking, the engine light came on. John told us that the engine should be replaced.