DODGE Complaints
View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 DODGE GRAND CARAVAN- De Soto, MO
The contact owns a 2019 Dodge Grand Caravan. The contact stated while pulling into the top of a driveway on an incline in 8-degree weather, the contact became aware of an abnormal odor. The contact stated that upon inspecting the vehicle, the contact became aware that the rear bumper had melted significantly and was dripping big fragments of plastic onto the ground, causing the passenger's side taillight to be pulled 1/4 inch down. The dealer was notified of the failure and informed the contact that a fee would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 DODGE GRAND CARAVAN- Parma, OH
I tried to stop the van and had no brakes. I went right through the intersection, luckily it was early in the morning with light traffic. It could have been deadly. The front flex brake line fitting rusted away and the brake line separated. There was no warning prior to the incident. I had it fixed and still have the part.
Source: NHTSA WEB SITE -
2012 DODGE RAM 3500- Tillamook , OR
The wireless ignition module loses connection internally and the truck will lose power while driving. It usually happens when hitting a small bump and the key in the ignition moves. Truck loses electrical power which shuts the engine off which means loss of power steering and brakes.
Source: NHTSA WEB SITE -
2013 DODGE GRAND CARAVAN- Saint marys, GA
While driving my van it will randomly shut off, it starts back up right away after I get to a safe location to do so but this is very dangerous. I've taken it to shops and they cannot replicate it and there are no codes on the reader to indicate any issues.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Morristown, TN
The contact owns a 2016 Dodge Journey. The contact stated while driving at various speeds, the doors continuously locked and unlocked, and the windows continuously rolled up and down unintendedly. Additionally, the interior lights and the exterior lights were turned off and on unintendedly. The contact also stated that a light indicating that the tailgate was opened was displayed while the tailgate was securely closed. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that a fee for the diagnostic test would be charged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 DODGE CHALLENGER- Grapevine , TX
When I start the car, it shuts off if I pushed the button to restart it, sounds like it’s double starting itself the only way that I can make it stop is by continuously hitting the button. The only way that I can restart. The car is if I open the driver‘s door, then hit the button to completely cut off the car shut the door hit the button again then the car will start. It’s like I have to reset it. it does it often has been for years when I take it to the mechanics or dealership they tell me to bring it up there when it’s doing it. That’s the only way that they can find out what the issue is, after this happens I’ll take it to the dealership and they find nothing they request for me to bring it when is doing that, but I never know when it’s going to happen until it does, but it doesn’t happen at the dealership. I have Google this issue other challengers are having this issue but again it can never be resolved because it doesn’t happen when you take it to the dealership I believe eventually this will mess up the engine or starter below is asking for a date this incident occurred it started in 2015 when I purchased the car this will happen here or there not that often but it is continuously a problem, over the years and getting worse
Source: NHTSA WEB SITE -
2018 DODGE DURANGO- Newark, DE
First we thought the fuel pump went bad due to the vehicle not starting. Pump was replaced and about 3 weeks later the same issue persisted. When the shop investigated it turns out the fuel tank harness and body side connector needed to be replaced due to connections becoming loose and delivering low voltage to the fuel pump causing it to burn up
Source: NHTSA WEB SITE -
2014 DODGE CHARGER- Lawrenceville, GA
The contact owns a 2014 Dodge Charger. The contact stated while driving at an undisclosed speed, the contact noticed that multiple warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to a local dealer for further assistance. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that there was a waiting list for other vehicles to be serviced for the ABS module failure due to limited parts. The manufacturer was made aware of the failure. The failure mileage was approximately 118,585.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 DODGE CHARGER- Goodrich, MI
The UConnect functions will not work and randomly initiates functions so it changes stations, adjusts heating/cooling, asks if I want to contact 911, etc. This is very distracting and unsafe. Most of these functions on the Uconnect inaccessible. The car began having intermittent problems in 2021 just after the "Warranty" expired. The dealer said it would cost about $2,200 to replace and Chrysler will not take responsibility. I see this issue is very common amongst other dodge owners. I am surprised there has not been a recall since it appears to be a common problem and it is unsafe. Been driving it over the past 2-3 years and it is totally non operable. I was hoping it would eventually be recalled. I keep same radio station on every tab so when it skips around, it at least stays on the same station. Only thing that works. If not recalled, Stellantis should at least bear some of the cost (not to make a profit) to assist in the replacement
Source: NHTSA WEB SITE -
2020 DODGE GRAND CARAVAN- Lehigh Acres, FL
The contact owns a 2020 Dodge Grand Caravan. The contact stated that after refueling the vehicle and leaving the fuel station, it was noticed through the side view mirror that the fuel door was still open and was forgotten to be closed after refueling. The contact came to a stop and shifted into the Park position, she exited the vehicle and left the driver's side door open to quickly secure the fuel door however the vehicle began to roll away at 5 MPH. The parking brake was not engaged at the time of the failure. The contact jumped into the driver's seat to attempt to depress the brake pedal, landing on her stomach on the floorboard, and attempted to use her hand to depress the brake pedal but was unable. The contact's body slid out from the driver's side door and was hit by the open driver's side door. As a result, the vehicle crashed into a large steel signpost where it came to a stop. The contact stated that the driver's door was folded back on the driver's side front fender. In addition, the driver's side rear quarter panel, the sliding door, and the driver's front door all had been damaged and crushed by the impact of the large steel signpost. There was no damage to the large steel signpost The vehicle was still drivable and requested that the gasoline station attendants help her close the driver's side door. A police report was not filed. The contact was later driven to an emergency room by her daughter where medics confirmed she sustained bruising on her shoulders, bruising to her neck and shoulders, and the back of her head. The vehicle was taken to a collision center where it was repaired cosmetically. The contact later took the vehicle to a transmission repair center and advised the mechanic that there was a recall under NHTSA Campaign Number: 20E037 (Power Train) for Two-Speed Power Transfer Units (PTU) that could wear down and related the rollback failure to the recall. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE