DODGE Complaints

Following up on case/tracking number 11734334 with further evidence that my VIN should be included in recall 15V-800. The auto shop investigated why my brake booster failed and it was specifically because of engine oil leaking onto the brake booster.

The contact owns a 2018 Dodge Journey. The contact stated while reversing, the rearview camera occasionally displayed a brief intermittent image, an inverted image, or the camera was inoperable. No warning lights were illuminated. The failure had occurred on several occasions. The contact related the failure to NHTSA Campaign Number: 18V398000 (Back Over Prevention); however, the VIN was not included. The vehicle was taken to a dealer, who confirmed that the VIN was not associated with the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.

Vehicle Component Failure Description: The electronic gear shifter intermittently shifts into neutral without the driver pressing the release button or applying the brake, and can also slide back into drive without button engagement. This has occurred multiple times since service on 08/27/2025 and continues to occur. The issue has been demonstrated to dealership personnel, who confirmed they could replicate the condition but stated it is “normal.” Two separate dealerships (Suncoast Chrysler Jeep Dodge and Dayton Andrews Dodge) 3x both acknowledged the behavior and classified it as normal operation. Safety Risk: On 04/30/2026, while pulling from a center median on Gulf to Bay right before Bayside Bridge into traffic (vehicles traveling approximately 45 MPH), the vehicle unexpectedly shifted into neutral without warning. The vehicle lost power and would not accelerate, creating an immediate hazard. I was forced to veer back into the median and narrowly avoided colliding with an arrow board trailer. This condition creates a serious risk of collision, especially in traffic, intersections, or highway conditions, as the vehicle can unexpectedly lose propulsion without any driver input. Inspection / Reproduction: -Issue has been reproduced by dealership personnel -Dealerships claim the condition is “normal” -Manufacturer (Chrysler) has been contacted and a case opened -Vehicle is under warranty (~18,200 miles) Warnings / Symptoms: -No warning lights or alerts prior to shifting into neutral -Occurs without pressing the shifter button or brake pedal Additional Information: Dealership personnel advised to “make sure nothing touches the shifter while driving,” indicating the system may be overly sensitive or defective. This is not a reasonable or safe expectation for normal vehicle operation. If this behavior is considered “normal,” it represents a design or safety defect, as unintended shifting into neutral while in motion creates a high risk of crash or injury.

While driving normally, not in an accident, the active head restraint system failed and slammed into my head. If there was traffic this would have likely caused an accident because it was unexpected, severe, and abrupt while leaving me disoriented and with a persistent headache. This is absolutely ridiculous and unsafe.

Unresolved Safety Defects & Request for Buyback/Replacement - 2024 Dodge Hornet GT ?Dear NHTSA ?I am writing to formally demand a resolution regarding a persistent and life-threatening safety defect in my vehicle, purchased from Gary Barbera Autoland. ?Since the time of purchase, this vehicle has experienced repeated electrical malfunctions causing a total loss of power, including the failure of steering and braking systems while in motion. To date, the vehicle has been returned for service seven times over the past 2.5 years for this identical issue. ?The dealership has failed to rectify the defect and is now citing an expired mileage warranty. However, the records clearly indicate that this safety defect was reported and remained unresolved while the vehicle was well within the warranty period. Under the Pennsylvania Lemon Law and the federal Magnuson-Moss Warranty Act, a manufacturer is required to repair a vehicle within a reasonable number of attempts (typically three). ?This vehicle is currently unsafe for myself, my disabled mother, and the public. I am requesting that Stellantis the Manufacturer initiate a buyback or replacement of this vehicle immediately. Please provide a written response within [5-7] business days outlining your intent to resolve this matter. Thank you ?Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving my 2012 dodge ram 3500, just as I was crossing one of the busiest intersections in my town my truck lost all power and dropped from 35mph to 5 mph. Barley made it acrossed and pulled over. As soon as I pulled over the engine light comes on, checked code, and U010C lost coms with turbo actuator comes up. Turned truck off and rest code and everything back to normal. About a week later it happened again, luckily not as busy of a spot. Called dealer and soonest appointment was in April. Meanwhile I look up code and see hundreds of post for same issue, bad actuator replace. 28 years as a diesel mechanic for the military, so I found the part online and ordered. Replaced the actuator, drove about 50 miles, light comes back on. Finally get my appointment with dealer and they say my turbo is bad, they want $8k to fix. I ordered the turbo and replaced it myself along with another actuator, test drove. Light still comes on but have not lost power yet?? Dealer is not helping. This is a major issue that is all over the internet! The truck just goes to limp and your in the middle of traffic. If this has not caused an accident it’s only a matter of time before it does. The dealer ship just wants to replace big parts for lots of money. I’m already $2500 into this and still having an issue

My steering was locked up when I started my car in the cold then on my first turn, it completely locked up and it did this several times and it makes a grinding noise. I am assuming one of the bearings has failed in it, but it failing on me the rack locking up is something different I believe.

Back-up camera was recalled August 25, 2025. Not repaired yet and no information from Manufacturer, Chrysler Corp. The screen shows black and streaks, sometimes reflects upside down images. I have the 2020 Dodge Journey and it is difficult to see when backing.

The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the vehicle jerked while depressing the accelerator pedal. There was no warning light illuminated. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.