MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MAZDA MAZDA3- Portal , GA
These vehicles have a foam based dash board which is falling off in pieces and sections . This can cause choking hazard in small children adults etc also if air bags where to deploy this section would more then likely explode in many hundreds of pieces causing blinding .As well as it decays or falls off in these pieces children may place objects in there mouths or chew or eat on .The dash board does not seem to be able ro handle a air bag deploy situation . I would have thought this would have been replaced or recalled prior to my intation of this matter. Also dash may contain harmful or chemical agents I'm it that would not be safe to child nor adult.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- Bedminster, NJ
Crack in cylinder head at 25k caused oil to leak and engine to smoke while driving. No warning lights came on. Dealership replaced the part but how do I know it won't happen again? Mazda knows about this but has not issued a recall or extended the powertrain warranty to cover this known manufacturing defect.
Source: NHTSA WEB SITE -
2011 MAZDA TRIBUTE- Lima, OH
The contact owns a 2011 Mazda Tribute. The contact stated while driving approximately 30 MPH and turning the steering wheel to the left, there was a slight vibration coming from the steering wheel. The vehicle then lost power steering functionality. The contact stated no warning light was illuminated. The contact pulled off the roadway, turned off and restarted the vehicle, and the vehicle regained power steering functionality. The contact stated that the failure was intermittent but had occurred twice in one month. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V282000 (Steering). The failure mileage was approximately 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA TRIBUTE- Granite City, IL
The contact's son owns a 2008 Mazda Tribute. The contact stated while her son was driving and making a turn, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's son was able to veer to the side of the road by using physical force to steer the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the Power Steering Control Module (PSCM) needed to be replaced. The dealer informed the contact the vehicle was previously repaired under NHTSA Campaign Number: 14V282000 (Steering), and any additional repair was at the owner's expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 MAZDA MAZDA6- Enfield, CT
Oil Consumption Defect. I bought car on 7/10/21. Mazda aware of the problem at the time and still sold me the car. Since then I have had to add oil in between oil changes. Mazda states problem cannot be fixed. My car vin # included with defected cars. My Limited New Car Warranty will be up soon. I am aware others have concacted you with this problem. Can you tell me what is being done about this?
Source: NHTSA WEB SITE -
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2017 MAZDA CX-5- Springfield, MO
While driving on the interstate (continuously for about 4 hours) the vehicle suddenly lost power and the engine stalled. Power steering and power brakes were impacted and the vehicle was difficult to get off the road safely. Once stopped, it would not restart over a 30 minute period. A tow truck was called and it was taken to the dealer. A couple hours later when the dealer checked it, the vehicle started normally and drove without issue. A P0192 code was stored in the ECU so the high pressure fuel pump was replaced even though they could not reproduce the problem. The vehicle has 63000 miles on it now, but a similar sequence happened at 15000 miles. In that situation while driving at a steady speed all power cut out and the engine abruptly downshifted to the point where the tires squealed. After pulling off the road and stopping/starting the vehicle it seemed to drive normally again. We were traveling at the time with no dealer nearby, but when we returned back home we took it to the dealer and they found the same code P0192 and ran various tests and decided to replace the high pressure fuel pump even though it was driving properly. In only 63000 miles this vehicle has twice failed dramatically and without warning in ways that could easily cause an accident or injury. I am lacking in confidence that the root cause has ever been identified.
Source: NHTSA WEB SITE -
2005 MAZDA TRIBUTE- West Union, WV
The rear wheel well was completely rusted out while the other side is fine. The shock broke loose causing the vehicle to drop down. I have a 17 year old that is not an experienced driver and this could have resulted in her getting seriously hurt. From what I read they recalled the vehicle to to 2004 and I don’t understand why they did not recall this one. They should have and this is a serious safety issue. Does someone have to die before they see that this needs to be fixed?
Source: NHTSA WEB SITE -
2022 MAZDA CX-30- Terryville, CT
Passenger seat belt was stuck retracted and had to be replaced. Coolant temperature control valve failed and car ran cold. They have many cars with this issue but no recall was issued
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- SPRINGFIELD, IL
driver seat support links are broken and seat rocks back and forth, same as recall for 2010-2011 models
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA6- Sioux Falls , SD
I was driving down the road when my steering, suddenly and with out warning began pulling very hard to the right and the steering wheel began turning to the left. My car made loud noises when I tried to straighten out the steering wheel and when I tried to turn. Its also appeared to be rubbing on the inside of the wheel well. Further inspection revealed that the support where the control arm is connected to the frame had torn away from the frame due to oxidation. There is significant oxidation on the frame and there are large areas that no longer appear to be solid.
Source: NHTSA WEB SITE