MAZDA Complaints

I WAS PULLING UP TO MY RESIDENCE WHEN THE SEAT BELT POPPED OUT OF THE RECEIVER BY ITSELF.. I TRIED TO RE-LATCH THE SEAT BELT AND IT WOULD NOT LATCH. I ATTEMPTED A FEW MORE TIMES AND THE SEAT BELT RECEIVER COMPLETELY FELL APART.. *TR

CHECK ENGINE LIGHT ON NO MATTER WHAT THE READING SAYS CHANGE ALL PARTS WILL GO OFF BUT BACK ON AND FAIL INSPECTION MASS AIR FLOW SENSOR HAS BEEN CHANGE THREE TIMES AND CAYLI. CONVERTER TWICE. *TR

TL* THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V173000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 70,000.

LOW BEAM HEADLIGHTS WENT OUT AT 40,000 MILES AND HAVE BEEN REPLACED 2MORE TIMES. YESTERDAY, NO LOW BEAM HEADLIGHTS AGAIN SO I GOOGLED PROBLEM. OVER 170 REPORTS ON ONE SITE OF SAME PROBLEM FOR VARIOUS MAZDA MODELS AND YEARS. INTERESTINGLY, THE VIDEO ON THE SITE SAYS IF YOU RAP THE OUTER HEADLIGHT CASING THE LIGHT COMES ON BUT MAY NOT STAY ON ONCE CAR IS SHUT OFF. THIS WORKED FOR VIRTUALLY EVERYONE ON THE SITE AND MYSELF. MAZDA MUST BE AWARE OF THIS PROBLEM BUT IS DOING NOTHING FOR CONSUMERS. ALSO THEIR ENGINEERING DESIGN MAKES REPLACING BULBS A $150 ADVENTURE AS THE AVERAGE PERSON CAN'T DO IT THEMSELVES. *TR

TL*THE CONTACT OWNS A 2007 MAZDA MAZDA6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT MENTIONED THAT THE NOTIFICATION WAS RECEIVED IN FEBRUARY 20, 2015 AND THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACTED STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH AND MAKING A TURN, THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT OR RIGHT. THE FAILURE WAS EXPERIENCED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS UNAVAILABLE.

BOUGHT A 2014 MAZDA CX-5 BACK IN NOVEMBER 2013.UP UNTIL DECEMBER 2014 AND 33K MILES, NO ISSUES. SECOND WEEK OF DECEMBER, WAS ENTERING THE HIGHWAY AND DECIDED TO ACCELERATE A BIT , GOT UP TO ABOUT 80 MPH AND LET OFF THE GAS.THAT'S WHEN ALL OF A SUDDEN THE ENGINE LIGHT, TRACTION LIGHT AND TPMS CAME ON.CAR LOST POWER BUT WAS ABLE TO PULL OFF TO THE SIDE OF THE HIGHWAY.SOUNDED LIKE IT WAS RUNNING ON 3 CYLINDERS, PUSHING THE GAS PEDAL, CAR WOULDN'T GO. SHUT THE CAR OFF AND ON AND PERFORMED LIKE NORMAL.TOOK IT THE DEALER TO HAVE CHECKED OUT.THEY COULDN'T REPLICATE THE ISSUE AND SAYS IT WAS MY K&N FILTER I HAD, WHICH IS FALSE SINCE I'VE HAD THE FILTER FOR THE LAST 20K MILES ON THE CAR AND ANOTHER 30K ON MY 2012 MAZDA 3.LET IT GO THEN THE FOLLOWING DID IT AGAIN AND BUT THIS TIME IT HAPPENED TWICE IN A ROW AND THE ENGINE LIGHT STAYED ON.GOT THE CODE OF P0301 WHICH IS A CYLINDER 1 MISFIRE ISSUE.TAKE IT BACK AGAIN AND THEY KEEP FOR ALMOST 3 WEEKS. THEY FINALLY GOT THE CAR TO DO SHUT OFF. REPLACED FUEL INJECTOR WITH NO LUCK.ENDED UP REPLACING THE CRANK PULLEY AND BELTS AND SAY IT'S WORKING.THEY ALSO REPLACED THE BATTERY BECAUSE THEY SAID IT DIED AND HAD A BAD CELL.PICK THE CAR ON A TUESDAY EVENING AND SURE FRIDAY MORNING DID IT AGAIN!! ALREADY CALLED MAZDA CUSTOMER SUPPORT AND GOT A CASE NUMBER SET UP. DEALER "SAYS" MAZDA WANTED ME TO TAKE A TECH OUT TO REPLICATE PROBLEM, WHICH THEY CAN, WHY THEY WANT ME TOO, I HAVE NO CLUE. SURE ENOUGH THE DAY I TAKE IT TO THE DEALER, IT DID AGAIN ON MY WAY THERE. TECH SCANS THE CAR, SEES THE SAME CODES AND PRINTS THEM OUT. COULDN'T GET THE CAR TO SHUT OFF AGAIN, SO I WAIT. THE FOLLOWING WEEK, CALL MAZDA CUSTOMER SUPPORT AND SAY THE DEALER SAID NO CODES WERE FOUND, BULLCRAP!! COMPLAINED TO THE DEALER SERVICE MANAGER AND HE "SAYS" THAT MAZDA KNOWS THE PROBLEM, SOFTWARE RELATED BUT NO RELEASE DATE. I'M DONE AND FED WITH MAZDA AND THE DEALER. *TR

TL* THE CONTACT OWNS A 2005 MAZDA 3. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

I HAD BEEN HEARING A KNOCKING NOISE IN MY CAR WHEN I WENT TO MAKE LEFT OR RIGHT HAND TURNS FOR APPROXIMATELY A WEEK. AFTER HAVING MY MECHANIC INVESTIGATE HE TOOK A LOOK AT THE BALL JOINTS, THEY ARE 'NON-SERVICEABLE,' WHICH MEANS THEY ARE A SEALED UNIT. HE SAID FROM WHAT HE COULD TELL THEY WERE FINE. LATER THAT DAY I ATTEMPTED TO PULL OUT OF A PARKING SPACE. MY WHEELS WERE SPINNING IN THE SNOW, I GOT OUT AND TOOK A LOOK AND MY FRONT LEFT TIRE WAS OFF! THE BALL JOINT WAS NO LONGER ATTACHED THE CAR. THE ONLY THING SECURING THE WHEEL TO THE CAR WAS THE TIE ROD. AFTER HAVING IT TOWED TO MY GARAGE BOTH LOWER CONTROL ARMS WERE REPLACED ON THE VEHICLE (ONE PER SIDE) ALONG WITH THE CV JOINT. THEY WERE REPLACED WITH MAZDA PARTS. INSPECTION ON THE PASSENGER RIGHT SIDE REVEALED THERE WAS BARELY ANY GREASE IN THAT BALL JOINT. I HAD LUCK ON MY SIDE THAT DAY OTHERWISE I AM CERTAIN SOMEONE WOULD HAVE DIED. *TR