MAZDA Complaints

NAVIGATION SYSTEM IS FAUTY. SINCE PURCHASE NEW, NAVIGATION TRACKS FAULTY. MAZDA CAN NEVER FIX. I BROUGHT IT BACK MANY TIMES.

AIRBAG LIGHT IN DRIVER DASH CLUSTER HAS BEEN COMING ON FOR SEVERAL THOUSAND MILES. SOMETIMES IT STAYS ON, SOMETIMES IT BLINKS OFF AND ON.

EVEN THOUGH IT SAYS IT CAN USE THE LOWEST OCTANE RATING, I NOTICED SOME HESITATION WHEN STARTING FROM A RED LIGHT. THE CURE FOR THIS WAS TO GO UP ONE GRADE OF OCTANE NOW NO MORE HESITATION. *TR

TL* THE CONTACT OWNS A 2007 MAZDA3. WHILE DRIVING AT AN UNKNOWN SPEED, A LOUD RATTLING NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR STABILIZER CONTROL LINK AND BALL JOINT FRACTURED. THE REAR STABILIZER BRUSHING RING AND THE CONTROL LINK WERE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL LOCKED WHILE ATTEMPTING TO TURN LEFT. THE CONTACT WAS ABLE TO COMPLETE THE TURN BUT THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE RESUMED NORMAL OPERATION. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE STEERING FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 55 MPH, AN ABNORMAL SOUND EMITTED FROM THE ENGINE COMPARTMENT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE CATALYTIC CONVERTER SEAL RING NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

I HAVE HAD TWO CONTINUOUS ISSUES WITH MY 2014 MAZDA 3; THE NAVIGATION SYSTEM SHUTS DOWN AND THEN BEGIN A CYCLE OF CONTINUOUSLY SHUTTING DOWN A REBOOTING AND THE HEADS UP DISPLAY AT TIMES DOES NOT POP UP WHEN I START THE VEHICLE.THE ONLY WAY TO STOP THIS IS TO PULL OVER, SHUT OFF THE CAR AND THEN START IT BACK UP AGAIN (THIS GENERALLY FIXES BOTH THE NAVIGATION AND HUD ISSUE, ALTHOUGH THESE ISSUES DO NOT SEEM TO BE RELATED AS THE HAVE NOT OCCURRED AT THE SAME TIME BEFORE.) THIS CERTAINLY SEEMS LIKE A SOFTWARE ISSUE AS REBOOTING DOES FIX THE PROBLEM. THIS HAPPENED MULTIPLE TIMES AND MOSTLY OCCURS AT THE END OF LONG TRIPS, WHEN I NEED IT MOST. IN SOME INSTANCES THIS HAS LED ME TO TAKE WRONG TURNS IN HEAVY TRAFFIC OR FORCED ME TO PULL OVER IN HEAVY TRAFFIC IN ORDER TO FIGURE OUT WHERE I AM GOING. MAZDA NEEDS TO DEAL WITH THESE ISSUES AS THEY CAN POSE A SAFETY HAZARD TO THOSE FOLLOWING THE NAVIGATION DIRECTIONS. AS ALWAYS DO NOT DEPEND SOLELY ON A NAVIGATION SYSTEM, ESPECIALLY THE ONE IN THE 2014 MAZDA3. IT WILL ENTER INTO A CYCLE OF CONTINUALLY SHUTTING DOWN AND REBOOTING WHEN YOU NEED IT MOST. I HAVE BROUGHT MY VEHICLE TO A DEALER TO UPDATE THE SOFTWARE TO THE LATEST VERSION A FEW MONTHS AGO, IT DID NOT FIX THE PROBLEM. I WENT TO A DEALER FOR A RECENT OIL CHANGE I MENTIONED THE PROBLEM AND THEY DID NOT EVEN SEEM TO KNOW WHAT THE LATEST SOFTWARE VERSION WAS OR WHY I WOULD WANT IT UPDATED. I HOPE THAT MOST DEALERS WOULD UPDATE THE SOFTWARE FOR A CAR UNDER WARRANTY WHEN THEY COMPLETE AN OIL CHANGE, OR AT THE VERY LEAST KNOW AND MAKE THE CUSTOMER AWARE A NEWER VERSION OF THE SOFTWARE IS OUT SO AN UPDATE CAN BE SCHEDULED. I PLAN TO COMPLETE THIS UPDATE, BUT NO ONE AT THE MAZDA SERVICE CENTER I WENT TO WAS ABLE TO TELL ME WHAT THE UPDATE CHANGED/FIXED. I AM HIGHLY DISAPPOINTED IN THE VEHICLE'S NAVIGATION AND HUD. CAVEAT EMPTOR WHEN BUYING A YEAR ONE MODEL. *TR

WHEN THE WEATHER GETS COOL (SUB 50F) THE GAS PEDAL WILL STICK. WHEN THE GAS PEDAL IS FULLY DEPRESSED AND YOU GO TO PUSH IT DOWN IT STICKS. WHEN THIS STICKING FINALLY LETS GO THE VEHICLE JUMPS FORWARD. THE V6 VERSION OF THIS SUV HAS A RECALL ON THE PEDAL BUT I OWN THE V4. *TR

BOUGHT THIS CAR USED IN JUNE 2013, AND NOTICED IN NOVEMBER OF 2013 IT STARTED TO BECOME STICKY ON THE DASHBOARD AS IF IT IS MELTING.. DIDNT REALLY BECOME AN ISSUE UNTIL IT BEGAN TO GLARE INTO MY WINDSHIELD CAUSING ME TO BE UNABLE TO SEE. I CANNOT CLEAN, OR TOUCH ANY PART OF THE DASHBOARD BECAUSE IT IS SO MELTED AND STICKY IT STICKS TO MY HANDS IF I DO. IT IS IN MY DIRECT VIEW OF WHERE I SHOULD BE LOOKING TOWARDS THE ROAD. HUGE ISSUE THAT NEEDS TO BE ADDRESSED. *TR

MY CAR ALARM HAD BEEN GOING OFF SPORADICALLY FOR ABOUT A YEAR OR MORE (MAYBE ONCE A MONTH), BUT IT GOT PROGRESSIVELY WORSE TO THE POINT THAT IT WOULD GO OFF 3-5 DAYS A WEEK. I'D HAD MY DOOR LATCHES INSPECTED AT THE END OF 2013 FOR A RECALL THAT ALTHOUGH IT WASN'T ELECTRICAL IN NATURE, ELECTRICAL ISSUES COULD DEVELOP IF IT'S NOT REPAIRED. SO, I WAS NOT EXPECTING THERE TO BE ANY ISSUES WITH THEM, BUT WAS SURPRISED TO LEARN THAT NOT ONE BUT BOTH OF MY REAR DOOR ACTUATORS WERE DEFECTIVE. AFTER GETTING THAT FIXED THE VERY DAY I PICKED UP MY VEHICLE FROM GETTING REPAIRS I NOTICED MY PASSENGER SIDE DASHBOARD WAS SHINY, AND APPEARED TO HAVE BEEN POLISHED. I LATER LEARN THAT LOOK ACTUALLY CAME FROM THE DASHBOARD MELTING. NOW I HAVE MELTING TOXIC MATERIAL, THAT ALSO CAN CAUSE A GLARE, IN MY VEHICLE. *TR

I HAD A MECHANIC ROTATE MY TIRES AND NOTICED THE FRONT TIRES WERE MAKING ALOT OF NOISE. I RETURNED TO THE MECHANIC FOR AN INSPECTION AND HE SAID THAT THE TIRES CURRENTLY ON THE FRONT THAT WERE ON THE REAR HAVE SEVERE CUPPING PROBABLY DUE TO A SUSPENSION PROBLEM. THE MECHANIC RECOMMENDED TAKING THE CAR TO THE DEALER ALTHOUGH THERE IS NO RECALL NOTICE FOR THE PROBLEM. I HAD THE MECHANIC ROTATE THE TIRES BACK. THE TIRES *TR