MERCURY Complaints

FORD MOTOR COMPANY SENT ME A LETTER IN MAY 2018 SAYING THEY STILL DO NOT HAVE AIR BAG REPLACEMENTS BUT WOULD GET ME A RENTAL CAR UNTIL THE REPLACEMENTS COME IN. I HAVE CONTACTED DEALERSHIPS AS THEY REQUESTED BUT NO DEALERSHIP CAN FIND A RENTAL COMPANY TO GET ME A CAR FOR THE $44 A DAY THEY ALLOW. I HAVE CONTACTED FORD MOTOR COMPANY MANY MANY TIMES SINCE MAY 30, BY PHONE, EMAIL AND LETTER. THE ONLY THING I HAVE GOTTEN FROM THEM IS A CASE NUMBER AS FOLLOWS: [XXX]. NO HELP IN GETTING A RENTAL CAR. I AM BEYOND FRUSTRATED AND HOPE YOU CAN HELP. [XXX] CAR IS REGISTERED IN MY HUSBANDS NAME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA INFLATORS, FUEL TANK MAY CRACK DRIVERS SIDE FLOOR MAY CAUGHT UNDER GAS PEDAL POWER ASSISTED STEERING. RECALL NOTICE # 16S26 NHTS A RECALL 16V-384

SUDDEN ACCELERATION AND CONTINUED HIGH RPMS. ACCELERATES WITHOUT DEPRESSING ACCELERATOR PEDAL. THIS IS A KNOWN ISSUE FOR MERCURY SABLE / FORD TAURUS 2000-2003 AND I JUST DISCOVERED A RECALL WAS DONE IN 2013 BY FORD. THE CAUSE IS A MALFUNCTIONING OF THE THROTTLE BODY AND/CRUSIE CONTROL CABLES.

TAKATA RECALL-I CANNOT SELL MY CAR WITH THIS RECALL NOT BEING REPAIRED. I NEED A REMEDY OR REPLACEMENT ASAP

TAKATA RECALL -- I WAS NOTIFIED OF THE PASSENGER TAKATA AIR BAG RECALL FROM FORD OVER 2 YEARS AGO. AS OF 8-16-18 MY FORD DEALERSHIP STILL DOES NOT HAVE THE PARTS NEEDED TO RESOLVE THIS SERIOUS RECALL ISSUE.

... WE OWN A MERCURY MONTEGO 2006 TWO WHEEL DRIVE V6, FIRST TIME WE. BOUGHT IT FROM A USED CAR DEALERSHIP I TOOK IT HOME IT DROVE FINE AT THE TIME IT HAD 80000 MILES ON IT WENT TO MY DAUGHTER'S AT NIGHT WAS COMING HOME ALL THE BELLS AND WHISTLES OF THE CAR WENT OFF ACTED LIKE IT WAS POSSESSED SCARED ME TO DEATH I PULLED OVER SHUT THE CAR OFF BACK ON AND WENT DOWN THE ROAD FINE, WHEN I GOT HOME AND PARK THE CAR THE CAR STARTED TO ACCELERATE HEADED RIGHT TO OUR HOUSE, I PUT BOTH MY FEET ON THE BRAKE TO STOP CAR FROM MOVING FORWARD THREW IT INTO PARK, THERE IS DEFINITELY A PROBLEM WITH THIS CAR

HEADING TO WORK. ADVANCE TRACK MAY. POPS ON. THEN SERVICE POWER STEARING. STEERING WHEEL FELT A LITTLE TIGHT. BUT IT WAS STILL DRIVABLE. MADE IT TO WORK, ONCE SHIFT WAS OVER. I WENT TO BACK OUT AND THE WHEEL WOULDN'T TURN AT ALL. COME TO.FIND OUT THIS HAS BEEN A BIG PROBLEM. ON THE 2010'S. ALL.SEEM.TO.BE HAPPONG WITH AN THE LAST 12-18 MONTHS. ALONG WITH THE PREVIOUS (FURL RANK RECALL, AND THE CURRENT AIR BAG RECALL.) THIS THINGS SHOULD BE TAKEN OFF THE ROAD! THAT'S TOO MANY MAJOR ISSUES. COME ON FORD! I GUESS IT WILL TAKE A BIG ACCIDENT FOR ANYTHING TO REALLY HAPPEN.....

THE MOUNTAINEER IS A 2005. I LOVE THE VEHICLE BUT, THE PAINT IS ALMOST GONE ON THE HOOD AND IS STARTING TO BUBBLE IN OTHER AREA. THIS IS MY DAILY CAR, HAS BEEN GARAGE KEPT UNTIL MAY 2018. I CANNOT THINK OF ANYTHING WHICH WOULD HAVE CAUSED THIS.

WHILE PARKED, TRIED TO PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY BUT CAR WILL NOT SHIFT OUT OF PARK. ONLY WAY TO GET CAR TO SHIFT OUT OF PARK IS TO APPLY EMERGENCY BRAKES THEN SHIFT CAR INTO NEUTRAL WHILE KEY TURNED TO OFF POSITION. BREAK LIGHTS WILL NOT ILLUMINATE WHEN BRAKE PEDAL APPLIED. I CHECKED ALL THE FUSES AND REPLACED THE BREAK LAMP BULBS TO TROUBLESHOOT ISSUE ACCORDING TO OWNERS MANUAL HOWEVER PROBLEM STILL EXISTS. WHEN RESEARCHING ONLINE I READ ABOUT THE SAME EXACT ISSUES OCCURRING IN SAME MODEL AND MAKE THAT WERE RECALLED. I WENT TO MY NEAREST FORD DEALERSHIP TO INFORM THEM ABOUT THIS ISSUE AND GET SOME ASSISTANCE IN FIXING THE PROBLEM. HOWEVER THEY WOULD NOT HELP IN THE MATTER, AND STATED THAT MY PARTICULAR VIN # AND YEAR MODEL 2004 HAD NO RECALLS. THE RECALL WAS ISSUED FOR FAULTY BREAK LIGHT SWITCHES IN 2003 AND PREVIOUS YEAR MODELS OF MERCURY SABLES. I'VE READ ABOUT NUMEROUS ISSUES OCCURRING WITH OTHER 2004 MERCURY SABLE OWNERS THAT ALSO CANNOT GET HELP WITH THIS MATTER. THIS IS OBVIOUSLY A SAFETY ISSUE AND IT IS MY HOPE THAT THE NHTSA INVESTIGATES TO FIND OUT WHY 2004 MODELS ARE ALSO EXHIBITING SAME RECALL SAFETY ISSUES. THE PROBLEM OBVIOUSLY LIES WITH THE PART (SAME BREAK LIGHT SWITCH) FORD INSTALLED ON THESE VEHICLES AND NOT NECESSARILY THE YEAR THE VEHICLE WAS MADE. IT HAS ALWAYS BEEN MY UNDERSTANDING THAT THE PRIMARY MISSION AND ROLE OF THE NHTSA IS TO HELP KEEP THE PUBLIC SAFE AND INFORMED ABOUT POTENTIAL SAFETY ISSUES. THEREFORE, I HOPE THEY NOT ONLY INVESTIGATE WHY FORD USED THE SAME FAULTY PART ON OTHER YEAR MODEL VEHICLES BUT ALSO ISSUE THE NECESSARY RECALL FOR SAID VEHICLES WITH THOSE PARTS. IF, WHILE TRAVELING WITH MY FAMILY, A CAR SLAMS INTO US BECAUSE NO BREAK LIGHTS WILL ENGAGE, WHOSE FAULT IS THAT? I'VE BROUGHT THIS SAFERY ISSUE CONCERN TO THE ATTENTION OF FORD AND NOW THE NHTSA. FAILURE TO ADDRESS THIS ISSUE PUTS THE PUBLIC IN DANGER!

DRIVING ON A RESIDENTIAL STREET GOING DOWNHILL. BRAKES WERE WORKING FINE UNTIL THE MOMENT THE ABS KICKED IN. IMMEDIATELY AFTER THIS, THE BRAKE PEDAL BECAME EXTREMELY LOW AND THE CAR IS NOW NOT BRAKING RIGHT.