MERCURY Complaints

DRIVER SEATBELT WAS REPLACED (BAD MAYBE) AND AIR BAG LIGHT CAME ON IMMEDIATELY AFTER SEAT BELT WAS REPLACED WIPERS TURN ON BY THEMSELVES AND WILL NOT TURN OFF.

TRAVELING ON A TWO LANE ROAD I WAS STOPPED IN HEAVY TRAFFIC FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN AFTER TRAFFIC BEGAN TO MOVE CONGESTION CAUSED TRAFFIC TO STOP AGAIN. WHEN I PROCEEDED TO BRAKE THE BRAKES DIDN'T ENGAGE UNTIL THE PEDAL WAS COMPLETELY TO THE FLOOR. I PULLED OVER AND PARKED IN A SAFE AREA AND CALLED FOR A RIDE. ONCE THE CAR SAT FOR SEVERAL HOURS IT WAS DRIVEN HOME WITHOUT INCIDENT.

I WAS DRIVING ON THE HIGHWAY AND HAD TO SLAM ON MY BRAKES TO AVOID ANOTHER CAR THAT CAME INTO MY LANE IMPROPERLY. MY BRAKES ENGAGE PROPERLY AT THAT MOMENT BUT FOR THE REMAINDER OF THE THIRTY MINUTE DRIVE MY BRAKES DIDN'T ENGAGE PROPERLY. THE BRAKE PEDAL REPEATEDLY WENT ALL THE WAY TO THE FLOOR AND WOULD NOT ENGAGE CORRECTLY.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT CALLED SETH WADLEY FORD LINCOLN AT 877-710-2709 (LOCATED AT 333 N. BUTLER ROAD, PAULS VALLEY, OK 73075) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN I WAS DRIVING THE CAR STARTED TO SPUTTER AND WOULD NOT PICK UP SPEED. I TOOK THE CAR TO A MECHANIC WHO RAN A DIAGNOSTIC TEST AND GAVE ME THE CODES TO TAKE TO A FORD DEALERSHIP. THE SENSOR SWITCH FOR BOTH REAR BREAKS WHERE REPLACED. A WEEK LATER SAME THING HAPPENED. IT IS CURRENTLY DOING THE SAME THING. THE BREAK SYSTEM LIGHT IS COMING ON AND THE CONTROL SYSTEM LIGHT. NOBODY SEEMS TO BE ABLE TO FIX IT. I HAVE BEEN DRIVING DOWN THE HIGHWAY, ON PRIVATE STREETS WHEN THE CAR STARTS TO SPUTTER AND I HAVE TO TURN IT OFF AND ON AT LEAST 3 TIMES BEFORE IT WILL PICK UP SPEED AND GO.

TAKATA RECALL. UNABLE TO HAVE A PASSENGER IN MY FRONT SEAT. I WAS FIRST NOTIFIED DEC 2017 AND AM STILL WAITING. I WANT TO SELL MY CAR BUT I'M SURE THE VALUE WILL BE DECREASED IF A PASSENGER CAN'T SIT IN THE FRONT SEAT. NO ONE CAN TELL ME WHEN THIS WILL BE READY.

TAKATA RECALL THE RECALL APPEARS TO BE ONGOING. I PLAN TO MOVE OUT OF STATE REQUIRING ME TO DRIVE LONG DISTANCE WITH A PASSENGER, A PET AND MY BELONGINGS. WITH THE RECALL ON THE PASSENGER AIRBAG, I FEEL UNCOMFORTABLE GOING FORWARD WITH MY MOVE. MY OTHER OPTION IS TO SELL THE CAR, BUT THAT WOULD NOT BE FAIR TO THE BUYER. PLEASE PROVIDE AN ALTERNATE SOLUTION BESIDES A RENTAL CAR.

ISSUE WITH PCM BEING SHORT CIRCUITED. RESULTING IN HAVING TO REPLACE IGNITION COILS, FUEL INJECTOR AND PCM. VEHICLE WAS IN THE PROCESS OF ACCELERATING, STOPPED ACCELERATING, AND STARTED RUNNING TERRIBLY. KEPT CUTTING OFF AND CHECK ENGINE LIGHT FLASHED AND EVENTUALLY STAYED ON.

THERE WAS A RECALL ON THE POWER STEERING TORQUE SENSOR ON MY VEHICLE I PURCHASED FROM A USED CAR LOT. THE PREVIOUS OWNER HAD THE RECALL "FIXED" WHICH FORD SAID WAS A SOFTWARE UPDATE IN 2014. MY STEERING WHEEL STARTED SHAKING AND MAKING A TICKING NOISE SO I TOOK IT TO THE SHOP WHERE THEY DIAGNOSED THIS SAME PART AS THE PROBLEM ALSO STATING IT NEEDED TO BE REPLACED, NOT JUST "SOFTWARE UPDATED" WHICH IS NOT WHAT WAS DONE IN 2014. I CONTACTED FORD DIRECTLY TO SEE IF THEY WOULD FIX IT AND WAS TOLD IT WAS MY RESPONSIBILITY BECAUSE IT WAS ALREADY "REPAIRED" IN 2014. THIS IS A SAFETY CONCERN AS YOUR STEERING WHEEL CAN SEIZE UP WITH NO WARNING WHILE DRIVING. DO THEY NOT HAVE TO FIX A SAFETY RECALL? A SOFTWARE UPDATE IS NOT "FIXING" THE PROBLEM WHEN THE ACTUAL PART NEEDS TO BE REPLACED. PLEASE HELP!!

I HAVE A 2008 MECURY GRAND MARQUIS ,I WAS IN A WRECK IN DECEMBER 10,2017 FRONTAL IMPACT MY AIR BAGS DID NOT GO OFF OR WORK DURING MY WRECK ALSO MY SEAT BELTS DID NOT WORK AS WELL. I GOT HURT IN THE WRECK BECAUSE NON OF MY SAFETY EQUIPMENT WORK. I BOUGHT THE CAR USED FROM FORD DEALERSHIP AIRBAGS WE'RE REPLACED WHEN PREVIOUS OWNER HAD THE CAR HE TAP A POLE IN A PARKING LOT. I COMPLAINT WITH FORD AND DEALERSHIP I DON'T KNOW WHAT AIRBAG IS IN MY CAR . I THINK IT'S A TAKATA AIR BAG THAT IS IN MY CAR DEALERSHIP SOLD ME A UNSAFE CAR AND KNEW ABOUT IT. FORD MOTOR COMPANY KNOWS ABOUT MY MATTER AND HAS DONE NOTHING ABOUT IT. ALSO SHOP WHO WORKED ON CAR WHEN PREVIOUS OWNER HAD THE CAR. CUSS ME OUT FOR ASKING WHAT BEEN DONE ON THE CAR . I ASK FORD I WANT MY CAR FIXED AND REPAIRED FOR IT TO BE SAFE SO I AM STILL WAITING ON THEM. I ALSO WANT TRAMWAY AUTO BODY SHOP IN SANFORD NC TO BE UNDER INVESTIGATION FOR UNSAFE CAR REPAIR. ALSO WANT FORD TO RECALL THE CAR AS UNSAFE OR TAKATA AIR BAGS COULD BEEN REPLACED AND INSTALL ON YOUR CAR UNSAFE CLAIM REPAIRS COULD BE DONE BY UNFIT SHOP WITH OUT OWNERS NOTICE. GEICO INSURANCE HAS BEEN TOLD ABOUT AIRBAG NON DEPLOYMENT FAULTY EQUIPMENT AND DIDN'T DO ANYTHING.