MERCURY Complaints

TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BEAU TOWNSEND FORD LINCOLN AT (937) 898-5841 (LOCATED AT 1020 W NATIONAL RD, VANDALIA, OH 45377) WHERE AN APPOINTMENT WAS SCHEDULED TWICE. AFTERWARDS, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING SEIZED, WHICH RESULTED IN EXCESSIVE EFFORT TO OPERATE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. ROCKLAND FORD (165 NEW COUNTY ROAD, THOMASTON, ME) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JUNGE AUTOMOTIVE GROUP, 1200 BOYSON RD, HIAWATHA, IA 52233) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

STEERING WHEEL SHAKES WHEN PARKED OR DRIVING. STEERING WHEEL ASSIST FAULT LIGHT COMES ON.

JUST BOUGHT THIS VEHICLE 1/25/2018. IT HAS A MOLDY SMELL. HOW CAN I TELL IF IT IS A FLOOD VEHICLE? IT ALSO HAS A AIR LEAK IN THE FRONT WINDSHIELD, THAT I CAN HEAR, WHEN DRIVING. THIS VEHICLE, WAS FROM LOUISIANA. I WILL CONTACT THE DEALER, MONDAY MORNING ABOUT THE WINDSHIELD.

WHEN DRIVING AT NIGHT, HEADLIGHTS WILL SOMETIME BECOME DIM, USUALLY THE HEADLIGHTS WILL CUT OFF. LESS THAN A MINUTE, AFTER THEY GO OFF,HEADLIGHTS WILL RETURN BACK ON.

"TAKATA RECALL" WHEN PUTTING GAS IN MY CAR THE FUEL LEAKS OUT BEFORE THE GAS GETS INTO THE TANK BY FUEL FILTER. AND THE STEERING COLUMN MAKES A POPPING AND WINDING SOUND WHEN STEERING WHEEL IS IN USE DRIVING THE CAR.

I WAS BACKING OUT OF MY DRIVEWAY TURNING ONTO THE ROAD, WHEN MY POWER STEERING WENT OUT. I TOOK MY 2006 MERCURY MARINER HYBRID TO THE FORD DEALERSHIP. AT FIRST THEY THOUGHT THERE WAS A RECALL ON IT. IT WAS THE WRONG YEAR. IT SEEMS TO ME THAT FORD WOULD INCLUDE 2006 IF IT IS THE SAME PROBLEM. NOBODY WILL BUY THIS MODEL BECAUSE OF THIS ISSUE. COME ON FORD YOUR PROBLEMS ARE MY PROBLEM. THIS IS NOT RIGHT! IT SEEMS TO ME THAT WITH THIS POWER STEERING ISSUE IN SO MANY OF THE 2006 VEHICLES YOU WOULD STEP UP AND DO A RECALL.

TL* THE CONTACT OWNED A 2006 MERCURY MONTEGO. WHILE DRIVING 35 MPH, THE VEHICLE IN FRONT SUDDENLY STOPPED AND CAUSED IT TO BE REAR ENDED BY THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE COLLISION. THE CONTACT SUSTAINED CHEST PAINS, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER FOR AIR BAG FAILURE DETERMINATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING STRAIGHT AT A STEADY 30 MPH AND HIT THE BRAKES ON LIGHT ICE WHEN APPROACHING A RED LIGHT. THE ANTILOCK BRAKES ACTIVATED FOR ABOUT ONE-HALF SECOND, AND THEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, WITH ONLY THE MOST MINIMAL BRAKING OCCURRING IN THE VERY LAST INCH OF PEDAL TRAVEL. THE CAR CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION. FORTUNATELY, THERE WAS NO CROSS TRAFFIC ENTERING THE INTERSECTION AT THE TIME AND THERE WERE NO INJURIES. I TOOK THE CAR TO THE LINCOLN DEALER WHO SAID THE ABS MODULE HAD FAILED, AS HAD THE MASTER CYLINDER. AT NO POINT DURING THE EVENT, OR AFTERWARD, DID ANY BRAKE LIGHT COME ON AND NO WARNING MESSAGE DISPLAYED ON THE DASHBOARD TEXTUAL DISPLAY, DESPITE THE CAR HAVING VIRTUALLY NO BRAKES. THE CAR WAS IN THE DEALER REPAIR SHOP FOR FIVE DAYS AND I WAS CHARGED $1,686.66. AT NO POINT PRIOR TO THE FAILURE DID THE BRAKES EXHIBIT ANY ISSUES WHAT-SO-EVER. IT WAS A SUDDEN AND FULL BRAKE SYSTEM FAILURE WITH ABSOLUTELY NO PRIOR WARNING AND NO DASHBOARD INDICATORS OF BRAKE FAILURE AFTERWARD.