MERCURY Complaints

POWER STEERING ASSIST FAILURE. MY STEERING COLUMN WOULD SHAKE UNCONTROLLABLY, WHILE THE VEHICLE WAS IN PARKED, STOPPED AT A LIGHT, AND WHILE DRIVING. AFTER I GOT AN ALIGNMENT, THE POWER STEERING COMPLETELY FAILED.

GOT SERVICE POWER STEERING NOW & SERVICE ADVANCETRAC WARNINGS AND LOST POWER STEERING AND LOST POWER STEERING. THERE WERE NO PREVIOUS WARNINGS TO THE EFFECT INDICATING SERVICE PRIOR TO FAULT. IT WAS A SUDDEN EVENT THAT COULD HAVE CAUSED AN ACCIDENT OR DEATH IF SOMEONE NOT AS STRONG AS I WAS DRIVING. I WAS ABLE TO MUSCLE THE CAR TO KEEP IT WITHIN THE LANES AND DRIVE SAFELY BACK HOME.

WHILE DRIVING THE ABS AND OTHER WARNING LIGHTS CAME ON INDICATING BRAKE FAILURE. DRIVING ON HIGHWAY 60 MPH.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING 15 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE DASHBOARD. THE INSERT PANEL WARNING INDICATOR ILLUMINATED, INDICATING THAT THE POWER STEERING ASSIST WAS FAULTY. THE DEALER DIAGNOSED THAT THE SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

WHILE DRIVING, IT BECAME EXTREMELY HARD TO TURN THE STEERING (LOST ALL POWER STEERING CAPABILITY). COULD NOT MAKE TURNS AND ALMOST FORCED INTO ON COMING TRAFFIC.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 05/19/17*LJ *AS

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DIGITAL SPEEDOMETER WOULD READ DISPLAY A HIGH NUMBER THEN WITHOUT WARNING DISPLAY "0", THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WERE TURNING OFF AND ON INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR THE SPEEDOMETER FAILURE, WHERE A DIAGNOSIS WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.

TAKATA RECALL - STILL WAITING SINCE JULY, 2016 FOR BOTH OUR MERCURY MILAN AND LINCOLN MKZ TO HAVE NEW PASSENGER FRONTAL AIR BAGS REPLACED. CONCERNED ABOUT PASSENGER SAFETY SINCE FORD HAS DISCONNECTED THEM!!! HOW LONG MUST WE WAIT FOR THIS TO BE CORRECTED???

ON 4 OCCASIONS, WHILE IN MOTION (3 TIMES WHILE COMING DOWN A HILL AND HITTING A SPEED BUMP IN APARTMENT COMPLEX AND 1 TIME ON THE INTERSTATE AFTER HITTING A SMALL POT HOLE IN A CONSTRUCTION SITE) I HIT THE BRAKES AND AFTER HITTING THE "BUMPS" MY BRAKES "WENT OUT" FOR ABOUT 20 FEET WHERE THE BRAKE PEDAL FLOORED AND DIDN'T DECREASE THE SPEED OF THE VEHICLE AT ALL. WHEN THE BRAKES START WORKING AGAIN, MY CAR BEGINS TO SKID FORWARD UNTIL I LET GO OF MY BRAKE PEDAL. THE PEDAL FEELS LIKE THE ABS KICKS IN. IN ADDITION, OVER THE PAST 6 MONTHS, ROUGHLY, MY BRAKES HAVE BECOME VERY "SOFT", REQUIRING ALOT MORE PRESSURE TO STOP MY VEHICLE. I JUST HAD MY BRAKE PADS AND ROTORS REPLACED AND THAT DID NOT CORRECT THE PROBLEM AT ALL. NOTHING ELSE WAS SAID TO BE WRONG WITH MY BRAKES DURING THE SERVICE APPOINTMENT.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING SYSTEM FAILED. THE CONTACT MENTIONED THAT THE STEERING WHEEL FAILURE TO TURN LEFT OR RIGHT. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO REGAIN POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,862.