MERCURY Complaints

WHEN DRIVING DOWN THE ROAD, THE STEERING SUDDENLY LOCKED UP AND I COULD NO LONGER STEER. MESSAGES SAYING SERVICE ADVANCETRAC AND POWER STEERING FAILURE WERE DISPLAYED. I CHECKED THE FLUIDS AND EVERYTHING WAS OK. AFTER RESEARCHING THIS PROBLEM ONLINE, I SAW THAT THE 2011 MILAN WAS ALREADY UNDER RECALL ALONG WITH MANY OTHER FORD MODELS. THE 2010 MILAN NEEDS TO BE ADDED TO THE RECALL AS THE ISSUE ALSO OCCURS WITH THIS MODEL. THIS IS DEFINITELY GOING TO BE A SAFETY ISSUE AS I DO NOT HAVE $2000 TO GET THIS FIXED AND I HAVE NO OTHER OPTION BUT TO DRIVE WITHOUT POWER STEERING UNTIL THE RECALL GOES THROUGH.

THE VEHICLE SPORADICALLY LOSES POWER AND THE "WRENCH" LIGHT GOES ON INDICATING A SUPPOSED ENGINE PROBLEM. WHEN THE VEHICLE IS TURNED OFF AND RESTARTED, THE ENGINE PERFORMS NORMALLY UNTIL THE NEXT TIME THIS SPORADIC FAILURE OCCURS. IT HAS REPEATED ITSELF SEVERAL TIMES IN THE LAST FEW WEEKS, AND THE TROUBLE CODE THAT HAS BEEN LOGGED IS P2112, WHICH RELATES TO A THROTTLE BODY FAILURE. FORD ISSUED AN EXTENDED WARRANTY COVERING SEVERAL MODEL YEARS AND MODELS (INCLUDING 2010 MERCURY MILANS) WITH THIS STYLE THROTTLE BODY, AND THE WARRANTY REPORTEDLY COVERS THE REPAIR AND REPLACEMENT UP TO TEN YEARS OR 150,000 MILES. FOR SOME REASON, EVEN THOUGH MY CAR USES THE SAME THROTTLE THROTTLE BODY AS OTHER AFFECTED MILANS, MY VIN NUMBER HAS NOT BEEN INCLUDED IN THE EXTENDED WARRANTY, THOUGH IT SHOULD BE. NOW IT SEEMS THAT I AM GOING TO HAVE TO FIGHT TO GET FORD TO COVER THIS REPAIR/REPLACEMENT DESPITE THE FACT THAT THEY HAVE ALREADY ACKNOWLEDGED THE PROBLEM ON OTHER, VIRTUALLY IDENTICAL, VEHICLES. ANY HELP YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED!

WAS DRIVING DOWN THE HIGHWAY AT 75 MPH WITH CRUISE CONTROL SET. THE WRENCH LIGHT AND TRACTION CONTROL LIGHT CAME ON , CRUISE CONTROL TURNED OFF AND LOST POWER AND SPEED. I HAD TO PULL OFF INTO THE DITCH TO AVOID AN ACCIDENT AND DRIVE DOWN THE SHOULDER TO A REST STOP. I TURNED OFF THE CAR AND LET IT SIT FOR FOR 5 MINUTES AND THE TURNED IT BACK ON AND IT RAN FINE. AFTER READING OTHER ISSUES LIKE MINE I'M THINKING IT MAY BE THE THROTTLE BODY OR TRACTION CONTROL SENSORS.

STEERING DOES NOT TURN. IT CAME WITHOUT WARNING. I TURNED ON THE CAR TO GO TO WORK TO FIND OUT IT DOESN'T WORK. CAN'T TURN LEFT AND CAN'T TURN RIGHT . IT IS VERY VERY HARD TO TURN THE STEERING WHEEL. IT'S BEEN LIKE THIS FOR ALMOST A MONTH. THIS IS THE ONLY CAR I HAVE AND I'M AFRAID I MIGHT CRASH GOING TO WORK ALL BECAUSE OF THE STEERING WHEEL NOT WORKING. I WONDER IF ANYBODY HAS BEEN KILLED (HOPE TO GOD NOT) BY THIS MALFUNCTION IT NEEDS TO FIXED ASAP

WHILE UNDER ACCELERATION 50%-75% THE THROTTLE CABLE CAN SLIDE OUT OF THE CABLE RETAINER AND KEEP THE THROTTLE FROM RETURNING TO IDLE LEADING TO THE THROTTLE BEING STUCK OPEN RESULTING IN SPEEDS OVER 100MPH IF NO ACTION IS TAKEN.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE ENGINE REVVED AND THEN ACCELERATED FORCEFULLY. THE BRAKE PEDAL WAS DEPRESSED MULTIPLE TIMES AND THE VEHICLE ACCELERATED OVER THE PARKING SPACE BLOCK. THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,766. UPDATED 11/09/15*LJ *CN

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 15 MPH, THE HEADLIGHTS FLASHED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE WAS JERKING AND THE ABS AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE IT WAS REPAIRED BUT THE REPAIR DETAILS WERE UNKNOWN. THE REPAIRS FAILED TO REMEDY THE VEHICLE. THE CONTACT STATED THE SERVICE ENGINE WARNING LIGHT CONTINUED TO ILLUMINATED AND THE VEHICLE JERKED VIOLENTLY, REDUCED SPEED AND ATTEMPTED TO STALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,037. UPDATED 12/03/15*LJ

FIRST OF ALL THIS HAS HAPPENED ON SEVERAL OCCASIONS. DRIVING DOWN THE INTERSTATE THE CAR WILL STALL AND BEGIN TO SHAKE AND PUTS A WRENCH ICON ON THE DASH, THE VEHICLE HAS NO RESPONSE TO THE ACCELERATION PEDAL. I HAVE TO PULL OVER AND SH U THINK THE CAR OFF A FEW MINUTES AND THEN GO AGAIN. IT HAS ALSO HAPPENED SEVERAL TIMES WHILE PULLING ACROSS TRAFFIC FROM A STOP, ONE TIME NEARLY GETTING ME HIT FROM ONCOMING TRAFFIC. IT IS IMPOSSIBLE TO TELL WHEN OR WHERE THIS WILL HAPPEN. I HAVE CALLED FORD AND WAS DENIED A REPAIR BECAUSE MY VIN WAS NOT ON THE RECALL LIST FOR THE THROTTLE BODY EVEN THOUGH IT HAS THE SAME PROBLEM AS THE ONES COVERED. I HAVE HAD THE DIAGNOSTIC TEST AND RECEIVED CODES THAT MATCH AS WELL.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING FAILED AND WAS VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ELECTRONIC SENSOR FAILED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.