MERCURY Complaints

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT LOW SPEEDS AND MAKING LEFT OR RIGHT TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS WERE LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

BOTH LOW BEAM HEADLIGHTS WENT OUT AT THE SAME TIME AND WON'T COME BACK ON. THE HIGH BEAM "FLASH TO PASS" WORKS BUT I DON'T WANT TO "BLIND" ANY ON-COMING TRAFFIC, SO I WILL NOT DRIVE AT NIGHT UNTIL THIS PROBLEM IS REPAIRED !

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT 40 MPH, SERVICE ADVANCED TRAC WAS DISPLAYED ACROSS THE MESSAGE BOARD AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

WHILE DRIVING, POWER STEERING WENT OUT. AFTER RESEARCHING TO SEE IF IT WOULD BE UNDER A RECALL, IT WAS DISCOVERED, MANY, MANY FORD CARS WITH THE SAME STEERING WHEEL/POWER STEERING STEP-UP HAS BEEN RECALLED. BECAUSE OUR CAR IS A HYBRID, APPARENTLY THEY, FORD, HAVEN'T GOTTEN AROUND TO RECALLING THEM. FORD NEEDS TO STEP AND RECALL HYBRIDS TOO.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE AND THE SERVICE ADVANCE TRAK WARNING MESSAGE APPEARED WHILE MAKING A RIGHT TURN. THE CONTACT MENTIONED THAT THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

DRIVING DOWN THE CAR STALLED AND SPUTTERED PULLED OVER AND IT RESTARTED FINE DRINK HALF MILE AND DID IT AGAIN ALMOST GO HIT BY A CAR THIS TIM I HAPPEN 5 MONTHS AGO AND I WAS ALMOST REAR ENDED WAS TOLD MY FORD DEALERSHIP THAT IS THE THROTTLE BODY FORD ISSUED A EXTENDED WARRANTY BUT WILL NOT REPLACE IT UNLESS THE CAR FAILS WHICH I THINK IS BS IF MY FAMILY IS HURT I'LL BE FILING SUIT AGAINST FORD AND THE DEALERSHIP.

ENGINE OCCASIONALLY SURGES WHEN PLACED INTO REVERSE. THE ENGINE IMMEDIATELY RACES AND THE CAR EVEN CONVULSES. THE ONLY THING THAT STOPS IT IS TO TURN OFF THE ENGINE. THIS IS MY MOM'S CAR AND SHE RARELY DRIVES IT.

I WAS DRIVING AT 45 MPH WHEN THE TRANSMISSION JUMPED AND LOST ALL THE GEARS. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND SHUT OFF THE VAN. I STARTED IT BACK UP AND WAS ABLE TO SHIFT THROUGH ALL OF THE GEARS BUT WOULD NOT MOVE JUST REV THE RPMS. HAD IT TOWED TO A TRANSMISSION PLACE AND WAS ADVISED THERE IS A RECALL ON THIS HAPPENING WITH THE TORQUE GETTING STRIPPED. CONTACTED FORD TO BE ADVISED IT WAS NOT INCLUDED FOR MY VIN EVEN THOUGH THEY ARE AWARE OF THIS ISSUE HAPPENING WITH OTHER VANS SAME YEAR AND MAKE. FORD REFUSES TO ASSIST OR COVER THIS REPAIR.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING 10 MPH, THE BRAKING SYSTEM FAILED WITHOUT WARNING. THE VIN WAS NOT AVAILABLE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 95,000. UPDATED 10/07/15*LJ *CN

THE DRIVER'S SIDE BRAKE LIGHT BEGAN FLICKERING AFTER THE CAR WAS PARKED. I WAS ALSO INFORMED AFTER THIS WAS NOTICED THAT IT FLICKERS (GETS BRIGHTER) WHILE DRIVING. THE PASSENGER BRAKE LIGHT ALSO STAYED BRIGHTLY ILLUMINATED LAST YEAR, AND I WAS TOLD IT WOULD BE OVER $500 TO REPLACE THE LIGHT ASSEMBLY. FORTUNATELY, MY VEHICLE SUSTAINED AN ACCIDENT AND THE PASSENGER LIGHT WAS DAMAGED FURTHER AND REPLACED. NOW A DEFECT IS OCCURRING ON THE DRIVER'S SIDE.