MERCURY Complaints

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE STOPPED, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE VIOLENTLY ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 147,696.

IN EARLY 2012 BOTH BRAKE LIGHTS ON DASH WOULD COME ON SPORADICALLY WHILE DRIVING.THEN CAME ON MORE FREQUENTLY. SOON THE BATTERY LIGHT STARTED TO COME ON AT STOPS OR LOW IDLES. 8/2012 DEALER COULD NOT REPRODUCE THE BRAKE LIGHTS COMING ON, BUT REPLACED ALTERNATOR. 11/2012 STILL PROBLEM WITH BRAKE LIGHTS ON THE DASH COMING ON NOW PLUS THE CHECK ENGINE LIGHT. VEHICLE SPUTTERING AND STALLING (COULD NOT STOP WITHOUT VEHICLE TOTALLY STALLING AND HAD TO HAVE FOOT ON GAS AT ALL TIME, EVEN WHEN BRAKING, OR WOULD STALL.) 2ND DEALER STILL COULD NOT VERIFY THE DASH BRAKE LIGHTS BUT RESEALED CONNECTOR, REPLACED SPARK PLUGS, CLEAN MASS AIRFLOW, RESET KAM, REPLACED HEATED PCV HOSE. COULD DRIVE VEHICLE BUT BRAKE LIGHTS WERE BOTH STILL SPORADICALLY COMING ON WHILE DRIVING. 7/2013 STILL HAVING PROBLEMS WITH BOTH DASH BRAKE LIGHTS COMING ON ONLY NOW THE RADIO DIES WHEN THEY COME ON, WHEN THEY GO OFF, THE RADIO COMES BACK ON. IF THE RADIO DIDN'T GO OFF, SOMETIMES SHUTTING IT OFF WOULD RESULT IN THE BRAKE LIGHTS GOING OFF. DEALER STILL UNABLE TO VERIFY. THIS PROGRESSED TO THE BATTERY LIGHT COMING ON SPORADICALLY (AROUND TIME BRAKE LIGHTS WOULD COME ON) AND USUALLY GOING OFF IF THE AC WAS TURNED UP ON HIGH. THE VEHICLE ALSO STARTED TO LOSE POWER WHEN PASSING, FELT LIKE A DOWN SHIFT. THE DASH LIGHT ISSUE OCCURS DAILY, BUT THERE IS NO PATTERN. IT CAN BE WET, DRY, HOT, COLD, AFTER 5 MILES, AFTER 30 MILE, SIDE STREETS, EXPRESSWAY, MORNING, EVENING THERE IS NO CONSTANT. 10/2013 VEHICLE BACK AT DEALER SINCE THE PROBLEM HAPPENS EVERY DAY. THEY CAN'T REPRODUCE. ONLY CODE THEY GET IS THE ALTERNATOR, WHICH WAS REPLACED LAST YEAR AND DIDN'T HELP THE PROBLEM. THEY HAVE RESEALED THE CPU AND THAT DOESN'T HELP.THIS VEHICLE HAS BEEN PLAGUED BY ELECTRICAL PROBLEMS SINCE DAY ONE (HEATER, SEAT HEATER, CIGARETTE LIGHTERS, DOOR LOCKS ETC) CONCERNED ELECTRICAL ISSUES COULD RESULT IN LOSS OF POWER OR FIRE. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE ACCELERATING, THE VEHICLE ATTEMPTED TO STALL. THE CONTACT SHIFTED INTO PARK AND THEN DRIVE, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT ALSO SHIFTED INTO REVERSE BUT STILL NO RESPONSE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THE ENTIRE POWER TRAIN NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE POWER TRAIN REPLACED. THE FAILURE MILEAGE WAS 66,000. ...UPDATED 03/07/14 *BF THE TORQUE CONVERTER WAS REPLACED. UPDATED 03/13/14

WHILE DRIVING THE WRENCH INDICATOR CAME ON. THE ENGINE WAS STILL RUNNING BUT THE GAS PEDAL DIDN'T CHANGE THE RPMS. COASTED TO THE SHOULDER AND TURNED THE CAR OFF AND BACK ON. RESTARTED NORMALLY. THE CAR DID THIS SIX TIMES IN TWO WEEKS. REPLACED THE FUEL INJECTOR THROTTLE BODY AND THE PROBLEM HAS NOT RETURNED. *TR

WHILE DRIVING DOWN THE HIGHWAY EXPERIENCED A TOTAL LOSS OF ACCELERATION. CAR STILL MAINTAINED AN IDLE BUT NO MATTER HOW MANY TIMES I PRESSED THE PEDAL TO THE FLOOR IT WOULD NOT RECOGNIZE ME DOING SO. (KIND OF LIKE AND OLDER VEHICLE WITH A CABLE JUST BREAKING). FORTUNATELY IT DID NOT EFFECT STEERING OR BRAKING BUT IT WAS QUITE CHALLENGING TO GET TO THE SIDE OF THE ROAD. IF I SHUT OF VEHICLE AND RESTARTED GAS PEDAL WORKS FINE AGAIN. I IMMEDIATELY CONTACTED A MASTER FORD TECH THAT I KNOW PERSONALLY AND HE INFORMED ME THAT MORE THAN LIKELY IT WAS THE ELECTRONIC THROTTLE BODY THAT THERE HAS BEEN MANY COMPLAINTS AND REPLACEMENTS DONE ON THAT PARTICULAR ENGINE RECENTLY IN THEIR SHOP. DUE TO THE LACK OF FUNDS I CONTINUED DRIVING THE VEHICLE AND HAVE EXPERIENCED THE SAME PROBLEM A MINIMUM OF 8 TIMES IN 3 WEEKS. I NO LONGER WILL ALLOW MY WIFE TO DRIVE CAR UNTIL I CAN REPAIR. *TR

THE ISSUE STARTED OUT WHILE WE WERE DRIVING; THE SEAT WOULD MOVE TO THE EASY EXIT FEATURE AND THE DOME LIGHTS WOULD COME ON AS THOUGH THE KEY WAS REMOVED FROM THE IGNITION. IT'S NOW MORE FREQUENT AND HAPPENS WHEN YOU PUT THE KEY IN THE IGNITION. TURNING THE KEY SLIGHTLY WILL PUT IN BACK INTO THE DRIVING POSITION. THIS IS A SERIOUS DRIVING HAZARD AS YOU'RE MOVED VERY FAR AWAY FROM THE STEERING WHEEL AS WELL AS THE BRAKE AND GAS PEDALS. SADLY, IT WILL TAKE A DEADLY ACCIDENT OCCURRING FOR THIS TO BE CONSIDERED A RECALL. *TR

I HAVE HAD THE FUEL LINE REPLACE AND NOW I HAVE TO HAVE THE THROTTLE BODY REPLACED. THE MECHANIC SAID FOR BOTH PARTS - THEY WERE DEFECTIVE PARTS. I CAN NOT PRESS ON THE GAS TO ACCELERATE. AT TIMES THIS HAPPENS WHILE I AM DRIVING WHICH CAN CAUSE AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE.

I WAS DRIVING SOUTHBOUND ON ROUTE 95 FROM BALTIMORE TO WASHINGTON AT NIGHT. WHILE DRIVING, MY HEADLIGHTS SUDDENLY WENT OUT. I NORMALLY KEEP THE HEADLIGHTS SET ON THE AUTOMATIC MODE. WHEN THE HEADLIGHTS WENT OUT, I TURNED THE HEADLIGHT DIAL ON THE DASH TO EACH OF THE POSITIONS WITHOUT BEING ABLE TO REILLUMINATE THE HEADLIGHTS. I NOTICED THAT WHEN I PULLED THE TURN SIGNAL LEVER TOWARDS ME, THE HIGH-BEAMS WOULD GO ON, BUT THEY WOULD NOT GO ON WHEN THE LEVER WAS PUSHED AWAY FROM ME TO KEEP THE HIGH BEAMS ON WHILE FREEING MY HANDS. I THEREFORE HAD TO DRIVE FOR APPROXIMATELY 20 MILES WHILE KEEPING THE HIGHBEAMS ACTIVATED WITH MY LEFT HAND. THIS POSED PROBLEMS WHEN I NEEDED TO TURN THE WHEEL. I BROUGHT THE CAR TO MY LOCAL FORD DEALERSHIP, JERRY'S FORD IN ANNANDALE, VIRGINIA. EVEN THOUGH I KEPT THE CAR AT THE DEALERSHIP FOR SEVERAL DAYS, THEY WERE UNABLE TO DIAGNOSE THE PROBLEM BECAUSE THE HEADLIGHTS WERE PROPERLY FUNCTIONING. THE PROBLEM RECURRED WHILE I WAS DRIVING SOUTH ON I-95, HEADED TO NEW YORK, ON OCTOBER 6. AT THAT TIME I LOST THE HEADLIGHTS AND THEY REMAINED OUT FOR WELL OVER ONE HOUR, REQUIRING ME TO KEEP THE HIGH BEAMS ACTIVATED WITH MY LEFT HAND WHILE DRIVING THE CAR. I AM NOW EXPERIENCING THE PROBLEM ON NEARLY A DAILY BASIS. I MAKE SHORT TRIPS TO THE GROCERY STORE, LESS THAN A MILE FROM MY HOUSE, AT NIGHT, AND INVARIABLY LOSE THE HEADLIGHTS WHILE DRIVING HOME. ONE TIME I WAS ABLE TO RESTORE THE HEADLIGHTS BY TURNING THE DIAL ON THE DASH TO THE MANUAL POSITION (FAR RIGHT). AT OTHER TIMES, THIS DOES NOT WORK. *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO CHANGE LANES, THE STEERING WHEEL SEIZED THEN RELEASED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.