MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 MERCURY MONTEREY- SAN ANTIONO, TX
TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND TURNED THE VEHICLE OFF. WHEN THE VEHICLE WAS RESTARTED, IT FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION AND THEY CONFIRMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MERCURY MARINER- CHESAPEAKE, VA
WAS DRIVING ON INTERSTATE HIGHWAY AND ACCELERATOR SPEED DROPPED TO A CRAWL. PULLED OVER AND SAW THE WRENCH SYMBOL. GOT THE MANUAL OUT AND IT SAID THROTTLE BODY/POWERTRAIN ISSUE. WAITED AND RESTARTED ONLY 2 MILES DOWN THE ROAD AGAIN AND THAT SAME THING HAPPENED. CAR WAS STILL RUNNING BUT JUST GOING ABT 2 MPH IF THAT. VERY DANGEROUS SITUATION! *TR
Source: NHTSA WEB SITE -
2010 MERCURY MILAN- STEUBENVILLE, OH
THE FIRST INCIDENT OCCURRED WHEN I WAS DRIVING DOWN THE ROAD WITH THE CRUISE CONTROL AT ABOUT 60 MPH AND THE CAR WOULD JERK AND THEN WOULD LOOSE POWER AND THE CHECK ENGINE AND THE WRENCH LIGHT CAME ON. THE CAR WOULD BE IN IDLE MODE AND I WOULD HAVE TO STOP AND TURN THE CAR OFF AND WAIT A FEW MINUTES BEFORE I TRY TO START IT AGAIN. THE SECOND IS INCIDENT WAS BASICALLY THE SAME ONLY AT A DIFFERENT LOCATION. THE THIRD I WAS IN TOWN GOING ABOUT 40 MPH WHEN THE CAR JERKED AGAIN AND WENT INTO IDLE MODE. THE NEXT FEW TIME THAT IT HAPPENED I HAD A VERY HARD TIME GETTING IT STARTED AND MOVING AGAIN. ONCE I DID GET IT STARTED I WOULD ONLY BE ABLE TO GO A COUPLE OF BLOCKS BEFORE THE CAR WOULD JERK AND GO INTO IDLE MODE. *TR
Source: NHTSA WEB SITE -
2007 MERCURY MONTEGO- FOWLERVILLE, MI
USUALLY THIS HAPPENS AFTER I HAVE BEEN DRIVING A WHILE AND GET OFF THE FREEWAY. I WILL BE ACCELERATING SLOWLY AND WHEN I REACH 30-35 MPH (2 OR 3RD GEAR), SUDDENLY THE RPM'S WILL RACE WAY UP BUT THE CAR IS JUST COASTING AND NOT SHIFTING. I LET OFF THE GAS AND SOMETIMES IT WILL KICK INTO GEAR WHEN THE RPM RETURNS TO NORMAL. OTHER TIMES IT HARD SHIFTS INTO THE NEXT GEAR, SOMETIMES THE RPM WILL RACE AGAIN AND I NEED TO COAST OFF THE ROAD AND COME TO A COMPLETE STOP. IT'S AN INTERMITTENT PROBLEM AND DOES NOT DO IT ALL THE TIME. IT WON'T DO IT WHEN I TAKE IT TO THE DEALER. I AM AFRAID I WILL GET REAR ENDED ONE OF THESE TIMES ESPECIALLY IF I AM IN A CONSTRUCTION ZONE WHERE I CANNOT GET OFF THE ROAD. *TR
Source: NHTSA WEB SITE -
2010 MERCURY MILAN- HELENA, AL
WHILE TRAVELING AT 35 MPH CAR WOULD NOT ACCELERATE. HAD TO SHUT CAR OFF AND RESTART RAN OK UNTIL STOPPED AT INTERSECTION THEN CAR KEEP DYING. WOULD ALWAYS RESTART OK BUT AT TIMES WOULD HAVE TO PUT CAR IN NETRURAL AND REV ENGINE TO KEEP FROM STALLING. HAVE RESEARCHED ON INTER NET AND SEEMS TO BE SAME PROBLEM WITH THROTTLE BODY. I HAVE TAKEN THE BODY OFF AND CLEANED IT BUT PROBLEM STILL OCCURS. *TR
Source: NHTSA WEB SITE -
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2010 MERCURY MARINER- MULBERRY, FL
HAD TEST DONE AND WAS TOLD THROTTLE BODY IS BAD. CAN NOT GET PART IN BECAUSE ITS ON BACK ORDER. *TR
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- EDISON, NJ
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE TRANSMISSION WAS DEFECTIVE BUT THE VEHICLE HAD NOT BEEN DIAGNOSED BY AN AUTHORIZED DEALER OR A CERTIFIED MECHANIC. THE FAILURE MILEAGE WAS 98,090. UPDATED 7/22/13 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MERCURY MILAN- MONROE, LA
THIS HAS HAPPENED TO ME SO MANY TIMES AND I REALLY DON'T DESERVE TO HAVE TO COME OUT OF POCKET AND PAY FOR THIS. MY CAR IS STILL UNDER A POWER TRAIN WARRANTY BUG SEEMS THEY DO NOT COVER A THROTTLE BODY REPLACEMENT. I WAS DRIVING UP I -20 GOING AT LEAST 75 MPH AND THE CAR LOOSES ALL ACCELERATION AND AS I PULL OVER IT STARTS TO SHAKE , SO I CUT IT OFF AND CRANK IF UP AGAIN AND IT DRIVES PERFECT UNTIL IT DECIDES TO DO IT AGAIN. DEALERSHIP TOLD ME IT WOULD COST 500.44 TO REPLACE THE THROTTLE BODY AND MILAN'S ARE HAVING THIS ISSUE. I'M SO DISAPPOINTED IN FORD. RECALL RECALL RECALL BEFORE SOMEONE GETS HURT OR DIE. WE NEED TO START A CLASS A LAW SUIT. *TR
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- KANKAKEE, IL
PREMATURE FAILURE OF REAR AXLE SHAFT BEARING. ORIGINAL NHTSA RECALL # 04V328000 IN JULY OF 2004. MY CAR WAS NOT IN THE ORIGINAL RECALL, BUT I HAVE JUST HAD THIS VERY PROBLEM WITH MY CAR. IF I HADN'T TAKEN THE CAR IN, I COULD HAVE HAD A MAJOR SAFETY PROBLEM IF THE BEARING HAD GONE OUT TOTALLY. PLEASE FORCE FORD MOTOR CO. TO EXPAND THIS RECALL TO PAY FOR SIMILAR REPAIRS EVEN IF NOT INCLUDED IN ORIGINAL RECALL. A CAR WITH ONLY 50,000 MILES SHOULD NOT HAVE THIS PROBLEM! *TR
Source: NHTSA WEB SITE -
2010 MERCURY MILAN- MINIER, IL
THE FIRST INCIDENT OCCURRED WHEN I WAS DRIVING DOWN THE ROAD WITH THE CRUISE CONTROL AT ABOUT 60 MPH AND THE CAR WOULD JERK AND THEN WOULD LOOSE POWER AND THE CHECK ENGINE AND THE WRENCH LIGHT CAME ON. THE CAR WOULD BE IN IDLE MODE AND I WOULD HAVE TO STOP AND TURN THE CAR OFF AND WAIT A FEW MINUTES BEFORE I TRY TO START IT AGAIN. THE SECOND IS INCIDENT WAS BASICALLY THE SAME ONLY AT A DIFFERENT LOCATION. THE THIRD I WAS IN TOWN GOING ABOUT 40 MPH WHEN THE CAR JERKED AGAIN AND WENT INTO IDLE MODE. THE NEXT FEW TIME THAT IT HAPPENED I HAD A VERY HARD TIME GETTING IT STARTED AND MOVING AGAIN. ONCE I DID GET IT STARTED I WOULD ONLY BE ABLE TO GO A COUPLE OF BLOCKS BEFORE THE CAR WOULD JERK AND GO INTO IDLE MODE. I WAS LUCKY TO GET IT TO THE FORD DEALER WITHOUT HAVING TO HAVE IT TOWED. *TR
Source: NHTSA WEB SITE