MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 MERCURY GRAND MARQUIS
    - DAYTON, TN

    TURNED ON HEADLIGHTS THEY DID NOT COME ON BUT IF YOU PULL BACK ON TURN SIGNAL HIGH BEAM WORKS WHEN HELD IN POSITION. *TR

    Source: NHTSA WEB SITE
  • 2002 MERCURY SABLE
    - WEBSTER, MA

    DRIVING AT APPOX 30 MPH CAR BEGAN TO ACCELERATE TO OVER 60 MPH WITH BRAKES BEING FULLY APPLIED. SLOWED CAR AS MUCH AS POSSIBLE BEFORE SHIFTING CAR INTO PARK AND CAR SKIDDING OFF ROAD TO A STOP. BRAKES WERE SMOKING FROM TRYING TO STOP CAR. CAR TOWED TO MECHANIC. ACCIDENT HAPPENED ON RT 16 EAST OF RT 395 IN WEBSTER MA AT 11:30 AM. *TR

    Source: NHTSA WEB SITE
  • 2007 MERCURY MOUNTAINEER
    - RAHWAY, NJ

    WHEN BRAKING THE VEHICLE ACCELERATES, WHEN SLOWING DOWN TO A STOP SIGN OR A RED LIGHT AND IT HAPPENS WHEN PARKING FORWARD OR REVERSE. I RECENTLY PURCHASED THE VEHICLE 8/2012. I AM VERY DISPOINTED BECAUSE I REALLY LIKE THIS SUV. I HOPE THE DEALER WILL FIX THIS SPEED CONTROL PROBLEM FREE OF CHARGE BECAUSE THIS SITUATION COULD GET DANGEROUS. *TR

    Source: NHTSA WEB SITE
  • 2001 MERCURY SABLE
    - WAUPACA, WI

    THERE WAS A RECALL ON MY CAR BACK IN MAR 02 2004 (FORD RECALL NUMBER 04S12) FOR AN EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, WHICH WAS (ACCORDING TO FORD) DONE JAN 10 2005. I HAD FAILED AGAIN ON 11/15/2012 LEAVING ME WITHOUT BRAKE LIGHTS AND NOT BEING ABLE TO GET IT OUT OF PARK. HAD TO PUT IT IN NEUTRAL FIRST BEFORE I STARTED MY CAR SO I COULD DRIVE IT TO GET FIXED. *TR

    Source: NHTSA WEB SITE
  • 2001 MERCURY COUGAR
    - AUBURN,, NY

    COOPER TRENDSETTER SE,P205/55/R16,INSIDE ONE TIRE IS A PILE OF POWDERED RUBBER/INSIDE WALL OF TIRE,RUBBER HAS CAME OFF AND YOU CAN SEE WHAT LOOKS LIKE BANDS. *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - SALEM, SD

    I COMMUTE APPROX 45 MILES TO WORK ON A DAILY BASIS MONDAY THRU FRIDAY. I HAVE A FRIEND THAT ALSO COMMUTES, AND ON SEVERAL OCCASIONS SHE HAS CALLED ME AND ASKED IF I WAS ON THE INTERSTATE AND WHERE I WAS LOCATED, SHE SAID I CAN TELL WHEN YOU ARE ON THE ROAD, AS YOUR TAIL LIGHTS ARE ALWAYS SO MUCH BRIGHTER THAN EVERYONE'S. APPROX A MONTH AND A HALF AGO, THE SAME THING HAPPENED AND MY FRIEND ASKED ME TO STEP ON THE BRAKES, SHE NOTED THAT THE ONLY DIFFERENCE IN THE LIGHTING ON THE BACK OF MY CAR WAS THAT THE BRAKE LIGHT IN THE BACK WINDOW CAME ON, THE TAILLIGHT-BRAKE LIGHTS DIDN'T CHANGE WHEN I STEPPED ON THEM BRAKE. I HAVE SINCE TAKEN MY CAR INTO THE DEALERSHIP TO FIND OUT WHAT IS THE MATTER, ONE DEALERSHIP REPORTED THAT I HAVE AN LED BOARD OUT, ON BOTH SIDES, APPROX COST 397 DOLLARS A PIECE. I THEN TOOK IT TO A FORD DEALERSHIP AND THEY HAVE SPENT 2 WEEKS TRYING TO FIGURE OUT WHAT THE PROBLEM WAS, THEY CHANGED THE SWITCH UNDER THE DASH, THOUGHT IT WAS FIXED AND THEN COULDN'T GET THE CAR OUT OF GEAR. THEY THEN TOOK A TAILLIGHT OUT OF ANOTHER MERCURY MILAN ON THEIR LOT AND PUT IT IN MY CAR, WHICH WORKED, BUT THEN DIDN'T ON THE OTHER CAR. THE MECHANIC I SPOKE WITH SAID THEY HAD NOT SEEN THIS BEFORE, BUT HAD NEVER LOOKED FOR IT BECAUSE NO ONE HAD BROUGHT IT TO THEIR ATTENTION, HE REPORTED THAT HE WAS GOING TO CHECK ALL THE CARS ON THEIR LOT AND WAS VERY CONCERNED ABOUT THE SAFETY ISSUE, THAT I COULD HAVE VERY EASILY HAVE BEEN REAR-ENDED, BECAUSE THERE WAS NO CHANGE IN THE BRAKE LIGHTS. THE MECHANIC SAID THAT WHEN THE HEADLIGHTS ARE ON , THE BRAKE LIGHTS ARE ON CONTINUOUSLY. *TR

    Source: NHTSA WEB SITE
  • 2007 MERCURY MARINER HYBRID
    - YARMOUTH, ME

    TONE RINGS HAVE BEEN FAILING ANNUALLY. THIS CAUSES THE BRAKES TO PULSATE, RATHER THAN COME TO A COMPLETE AND PREDICTABLE STOP, AND DISABLES THE ANTI-LOCK BRAKE SYSTEM UNTIL TONE RINGS CAN BE REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - DEARBORN, MI

    STALLED THREE TIMES, WITHOUT WARNING, WHILE TRAVELING AT 50 MPH. ALMOST REAR ENDED EACH TIME. VEHICLE 38 MONTH OLD AND LESS THEN 34,000 MILES. REPLACE THROTTLE BODY. PLEASE HAVE FORD CHECK INTO THIS BEFORE SOMEONE GETS HURT. *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY GRAND MARQUIS
    - BETHEL , MO

    DRIVING AT NIGHT WHEN HEAD LIGHTS WENT OUT ALL OTHER LIGHTS WERE ON. WE COULD KEEP THE HIGH BEAMS ON BY HOLDING DIMMER SWITCH UP. LIGHTS WOULD COME ON AND THEM GO OFF AGAIN.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2003 MERCURY SABLE
    - STREATOR, IL

    I PULLED UP TO A STOPLIGHT. WHEN IT TURNED GREEN, I DEPRESSED THE ACCELERATOR AND THE VEHICLE'S ENGINE REVVED AS THOUGH IT WERE IN NEUTRAL. WHEN SHIFTED INTO ANY FORWARD GEAR OR REVERSE GEAR, IT WOULD NOT MOVE. IT WAS AS THOUGH IT WERE STUCK IN NEUTRAL. THE TRANSMISSION SPECIALIST SAID IT WAS A COMMON PROBLEM, KNEW EXACTLY WHAT IT WAS, AND QUIPPED THAT HE WAS SURPRISED MINE HAD LASTED THIS LONG. UPON RESEARCHING ONLINE, IT APPEARS THAT THIS IS AN INCREDIBLY WIDESPREAD PROBLEM. IN FACT, FORD KNOWS IT IS A PROBLEM AS IT HAS RECALLED TWO OF THEIR MINIVANS THAT CONTAIN THE VERY SAME TRANSMISSION. IT IS THE SAME PART FAILING. WHY DOES IT WARRANT A RECALL IN ONE VEHICLE BUT NOT ANOTHER?? *TR

    Source: NHTSA WEB SITE