MERCURY Complaints

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE MERGING ONTO A HIGHWAY, THE ACCELERATOR PEDAL BEGAN TO STICK. THE CONTACT PUSHED THE BRAKE PEDAL AND THEN PROCEEDED TO TAP ON THE ACCELERATOR WHICH STOPPED THE PEDAL FROM STICKING AGAIN. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DID NOT DIAGNOSE THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,989 AND THE CURRENT MILEAGE WAS 72,000.

I HAVE A USED 2004 MERCURY MOUNTAINEER I PURCHASED IN 12/2008 IT HAD 53,000 MILES. I HAVE DONE ALL OF THE REQUIRED MAINTENANCE OIL CHANGES,BRAKE PADS,FLUID CHANGES, AND 60,000-MILE SERVICE PACKAGE. I HAVE NOTHING BUT PROBLEMS WITH THE VEHICLE. THE FAILURES I HAVE ARE AS FOLLOWS: 1. FRONT/REAR BRAKE PADS,FRONT/REAR ROTORS,SPARK PLUGS,-DEFECTED PARTS 2. BATTERY 3. TIRES-CONSTANT FLATS 4. LUG TORQUE-DRIVER FRONT/REAR 5. HOOD SHOCKS,TIRE PRESSURE SENSOR LIGHT 6. TRANSMISSION FLUID LEAK/ FRONT PUMP SEAL LEAK 7. NOISE AT HARMONIC BALANCER 8. ROAR NOISE AND SHAKES AT ALL SPEEDS 9. HUB ASSEMBLIES MAKING NOISE FRONT LEFT/RIGHT SIDE; UNLESS REPLACED VEHICLE UNSAFE TO DRIVE PER FORD DEALERSHIP 10. BRAKE PADS- FRONT/REAR NEED TO BE REPLACED GOING BAD (SECOND TIME NEEDING TO BE REPLACED) 11. NEEDS FRONT ALIGNMENT-PULLS TO THE RIGHT SIDE 12. FUEL FILTER 13. NEEDS ALL NEW TIRES 14. IGNITION COIL -DEFECTIVE NEEDS TO BE REPLACED 15. VEHICLE GEAR SHIFTER IS STUCK WHILE DRIVING WON'T SHIFT AT ALL SOMETIMES STAYS STUCK AT CERTAIN SPEED WON'T MOVE 16.UNIVERSAL JOINTS 17. AXLE HOUSING GASKET REPAIRS AND CORRECTIONS DONE ON VEHICLE: 1.NEW BRAKE PADS ON FRONT/REAR,REPLACED SPARK PLUGS, RESURFACED FRONT/REAR ROTORS.- 8/2009 2.BATTERY REPLACED- 4/2010 3.TIRES-FLATS REPAIRED/PATCHED -8/2010,11/2010,2/2011 4.HAVE NOT REPAIRED/REPLACED 5.HAVE NOT REPAIRED/REPLACED 6.REPLACED SEAL, TRANSMISSION FILTER AND FLUID CHANGED,REPLACED SEAL-OIL-6/2011 7.HAVE NOT REPAIRED/REPLACED 8. VEHICLE IS SHAKING AND LOUD ROAR NOISE HASN'T BEEN FIXED-6/2011 9.HUB ASSEMBLIES FRONT LEFT/RIGHT SIDE REPLACED -6/2011 10.HAVE NOT REPLACED/REPAIRED 11.HAVE NOT REPLACED/REPAIRED 12.FUEL FILTER REPLACED-6/2011 13. BOUGHT BRAND NEW SET OF TIRES -6/2011 14.IGNITION COIL REPLACED-10/2009 15. HAVE NOT REPAIRED/REPLACED 16. HAVE NOT REPAIRED/REPLACED 17. AXLE HOUSING GASKET REPLACED-04/2011. *TR

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE REAR BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION WHERE THE FAILURE WAS CONFIRMED. IN ADDITION, THE CONTACT WAS ADVISED TO REPLACE THE ROTORS. THE REAR DRIVER AND PASSENGER SIDE BRAKE PADS AND ROTORS WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 30,400. UPDATED 07/21/11 *BF UPDATED 07/29/11

I HAVE A 2007 MERCURY MARINER HYBRID WITH 118,000 MILES. YESTERDAY, THE EXCLAMATION MARK WARNING LIGHT CAME ON 12 TIMES IN 8 MILES. I TURNED AROUND AND IT CAME ON AN ADDITIONAL 10 TIMES ON THE WAY HOME. THERE IS FIRST A LOSS OF POWER, THE LIGHT COMES ON. I SWERVE ONTO THE SHOULDER BEFORE I CAN TURN OFF THE ENGINE THERE IS A JOLT. I HAVE TAKEN MY CAR TO THE DEALERSHIP BEFORE AND THEY SAID TO "PULL OVER AND SHUT OFF THE ENGINE FOR A MINUTE AND THEN RESTART ENGINE". I HAVE LOST FAITH IN THE SAFETY OF THIS CAR. *TT

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ON AN INTERMITTENT BASIS THE HEADLIGHTS WOULD FAIL FOR APPROXIMATELY 15 TO 20 MINUTES WHILE DRIVING VARIOUS SPEEDS. THE DEALER ADVISED HIM THAT HE NEEDED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. UPDATED 08/01/11*LJ UPDATED 08/02/11

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY WITH AN INCREASE IN ENGINE RPMS TO THE MAXIMUM READING. THE VEHICLE THEN BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE BRAKE PADS, ROTORS AND STABILIZER LINK NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIRS WERE PERFORMED. AFTER THE REPAIRS, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC A SECOND TIME WHO ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED BUT REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

COMPLETE HEADLIGHT FAILURE - THIS IS SECOND OCCURRENCE FOR FAMILY - OTHER WAS IN 2003 FORD CROWN VICTORIA. SAME PROBLEM - LIGHTING CONTROL MODULE. PROBLEM IS STILL IN PART NUMBER 3W7C-1788-AH FOR 2003 MODEL YEAR. MILEAGE AT FAILURE WAS 86850. "FOUND" BY HAVING SOMEONE ELSE FLASH THAT MY LIGHTS WEREN'T ON ON WAY HOME FROM EVENT. THEY WERE ON WHEN CAR STARTED. WAS 10 MILES FROM HOME AT A LATE DUSK, MADE HOME W/O INCIDENT. ALSO HAVE ANOTHER 2003 MERCURY AND I GUESS I'M WAITING FOR IT TO FAIL TOO! (PERHAPS I SHOULD GET THE PART NOW?) 2003 FORD SOLD TO FRIEND. PART ACQUIRED (AG LETTERS- STAYING AWAY FROM AH - SAME PART WITH FAILURE IN BOTH OUR 2003'S) FROM JUNKYARD - FIRST 5 APPROPRIATE CARS WERE MISSING THE LCM - AND A GUY IN THE FIELD ASKED IF WE WERE LOOKING FOR A LCM? THIS IS A WELL KNOWN DEFECT. BOTH OLD PARTS STILL IN POSESSION. *TR

DRIVING A 2005 MERCURY SABLE GS AT 30 MPH, TRANSMISSION COMES OUT OF DRIVE GEAR AND WILL NOT SHIFT INTO ANY GEAR BUT PARK. STUCK IN THE MIDDLE OF A MAJOR INTERSECTION FOR HOURS, NEEDED TO BE TOWED. REPAIRS INCLUDE REBUILD OF TRANSMISSION AND TORQUE CONVERTER. THERE WAS NO WARNING, LIGHTS, OR STRANGE BEHAVIOR JUST SUDDENLY OCCURRED. *TR

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED WHILE DRIVING AT AN UNKNOWN SPEED, PUNCTURING THE TIRE. THE SPARE TIRE WAS INSTALLED AND THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE COIL SPRING WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,383. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE REAR DRIVER SIDE WHEEL BEARING, HUB, A-RING AND HUB ASSEMBLY NEEDED TO BE REPLACED. THE IN ADDITION, THE REAR DRIVER SIDE WHEEL WAS DETACHING FROM THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE FAILURE WAS DEEMED AS NORMAL WEAR AND ROUTINE MAINTENANCE WOULD NEED TO BE PERFORMED ON THE WHEELS. THE CONTACT STATED THAT THE REPAIR WAS NOT LISTED IN THE OWNER'S MANUAL AS ROUTINE MAINTENANCE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80.000.