MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 MERCURY MILAN
    - NORMAL, IL

    POWER STEERING STOPPED WHILE DRIVING VEHICLE. I NOTICED MANY 2011 MILIAN'S MANUFACTURED JUST ABOUT THE MINE WAS BUILT HAVE THIS MAJOR RECALL. WHEN I PUT MY VIN IN MY DOES NOT COME UP WITH THE VERY COMMON RECALL. I COULD HAVE INJURED MY BABY AND OTHERS AROUND ME. THIS IS SERIOUS! WHAT ELSE CAN BE DONE?

    Source: NHTSA WEB SITE
  • 2009 MERCURY MILAN
    - SPRING HILL, FL

    SOFT PEDAL RELATED TO THE ABS HYDRAULICS UNIT. FORD AND EVERYONE ELSE KNOWS THIS HAS BEEN AN ISSUE FOR MANY YEARS. SOMETIMES BRAKES GO OUT COMPLETELY THEN GO BACK TO NORMAL. FORD NEEDS TO BE HELD RESPONSIBLE AND NEEDS TO ISSUE A RECALL ALREADY. COME INVESTIGATE OUR CAR AND YOU WILL FIND YOU EVIDENCE PROVING THE SOFT PEDAL IS RELATED TO FORDS ABS NEGLIGENCE. THIS IS NOT MY ONLY COMPLAINT...

    Source: NHTSA WEB SITE
  • 2008 MERCURY MARINER
    - MARIETTA, GA

    BRAKE SYSTEM FAILURE, ABS FAILURE. HALF OR MORE OF BRAKING POWER DIMINISHES. WHILE GOING DOWN THE ROAD, VEHICLES TRIES STOPPING ITSELF, CREATING A FRONT END WOBBLE. WHEN HAVING TO USE THE BRAKES, TIRES SKID. CANNOT STOP VEHICLE QUICKLY, VERY DANGEROUS. CONSTANT BRAKE SMELL. BRAKE PADS WEAR OR DISINTEGRATE WITHIN 3 MONTHS. PROBLEM WILL NOT GO AWAY WAS INTERMITTENT AT FIRST, BUT NOW CONSTANT. FORD DEALERSHIP REPORTS PART IS $6200 DOLLARS. THE VEHICLE IS NOT WORTH THAT.

    Source: NHTSA WEB SITE
  • 2005 MERCURY GRAND MARQUIS
    - LAS VEGAS, NV

    CAME OUT IT WAS DARK I JUST STARTED THE CAR UP AND I HAD NO HEADLIGHTS ARE MY FRIENDS FOLLOW ME TO MY HOUSE WITHOUT LIGHTS

    Source: NHTSA WEB SITE
  • 2011 MERCURY MILAN
    - NORMAL, IL

    TL* THE CONTACT OWNS A 2011 MERCURY MILAN. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. SAM LEMAN FORD (1508 MORRISSEY DR, BLOOMINGTON, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCURY MILAN
    - NAPLES, FL

    TL* THE CONTACT OWNS A 2011 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER STEERING ABILITY AND 'POWER STEERING ASSIST FAILURE' APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE FOR A FEW MINUTES. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO GERMAIN LINCOLN (13303 TAMIAMI TRAIL, N NAPLES, 34110) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCURY MARINER
    - MESA, AZ

    TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE FUEL DELIVERY MODULE LEAKED AND THERE WAS A PUDDLE UNDER THE VEHICLE. THE CONTACT ALSO NOTICED A FUEL LEAK UNDER THE BACK SEAT OF THE VEHICLE. THE CONTACT STATED THAT THE FUEL DELIVERY MODULE WAS REPLACED ON TWO SEPARATE OCCASIONS. LARRY H. MILLER FORD MESA (LOCATED AT 460 E AUTO CENTER DR, MESA, AZ 85204, (480) 569-7713) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MERCURY GRAND MARQUIS
    - CURRIE, NC

    TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO TAP THE SIDE OF THE LIGHTING FIXTURES TO GET THE HEADLIGHTS TO FUNCTION. FAIRWAY FORD (444 US-117, BURGAW, NC 28425, 910-259-2371, 1-(800) 291-7714) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND REPAIRED. DEACON JONES FORD-LINCOLN (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) IN THE SPRING OF 2015; HOWEVER, THE FAILURE RECURRED. THE DEALER ALSO SCHEDULED A DIAGNOSTIC APPOINTMENT FOR JULY 30, 2019 REGARDING NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCURY MILAN
    - LAVERGNE, TN

    POWER STEERING ACTIV TRAK WARNING CAME ON DISPLAYING SERVICE POWER STEERING SOON WILL DRIVING TO THE STORE. LESS THAN A MILE DOWN THE ROAD THE STEERING WHEEL LOCKED UP. THE ACTIV TRAK SAID SERVICE POWER STEERING NOW. VERY DANGEROUS. THE PART NEEDS TO BE RECALLED. OBVIOUSLY THERE IS STILL A SUBSTANTIAL AMOUNT OF 2010'S ON THE HIGHWAY. DESPITE THE PLANT THAT IT WAS MANUFACTURED IN THE PART IF STILL FAULTY AND THEN RECALL NEEDS TO BE HONORED ON THE 2010'S AS WELL BEFORE A LIFE IS LOST OR SOMEONE IS SERIOUSLY INJURED FROM LOSING CONTROL.

    Source: NHTSA WEB SITE
  • 2011 MERCURY MARINER
    - TULSA, OK

    TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO K C MOTORSPORTS (LOCATED AT 2401 E 11TH ST, TULSA, OK 74104, (918) 599-0066) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE