CHEVROLET Complaints

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed as needing transmission fluid. The vehicle was repaired. In addition, the contact stated that the failure reoccurred, and the vehicle was taken to another independent mechanic, where the vehicle was diagnosed with missing bolts on the start-stop accumulator impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to NHTSA Campaign:20V668000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

Vehicle developed engine ticking/tapping noise followed by rough running and misfire condition. Independent repair facility performed engine teardown and found cylinder 4 exhaust camshaft lobe severely worn/damaged. Repair facility stated the exhaust roller follower/lifter needle bearings failed and fell out, causing the roller to seize and come off position, resulting in improper valve operation and cylinder malfunction. Vehicle lost proper engine performance and required major internal engine repair including camshaft, lifters/lash adjusters, and roller followers. Failure appears consistent with GM Preliminary Information bulletin PIP5847B for 2019–2024 Chevrolet Silverado/GMC Sierra 2.7L L3B engines describing exhaust roller follower bearing failure and camshaft damage. Concern is that sudden valvetrain failure could result in loss of power, engine failure, or unsafe driving condition.

The infotainment system has not worked since day one and the entire dash and everything electrical sometimes malfunctions or doesn't work. The vehicle has been in the shop non stop for 8 months and it has not been fixed and they have said they can't fix it. According to GM they are waiting on another part to replace but the part is on back order with no timetable to get it and the mechanic has said that part won't fix it.

Steering wheel does not return to center; likely due to failing steering gear or rack due to faulty lubrication at factory.

At approximately 30,000 miles, upon starting my 2025 Chevrolet Traverse LT, the brake pedal traveled completely to the floorboards with zero resistance. Simultaneously, the 'Service Brake Assist' warning message appeared. This loss of hydraulic pressure occurred while stationary. This follows a dealership visit one week prior for a 'glitchy' check engine light that was dismissed by service staff.The vehicle is being towed via flatbed to the dealership as it is unsafe to operate. Additionally, the vehicle has exhibited abnormally 'touchy' brake response and a persistent high-pitched squeal from the front assembly since purchase. These symptoms suggest a failure of the e-Boost braking system and/or internal master cylinder seals, consistent with Service Update N242482170. This defect poses an immediate risk of total brake failure during operation.

Truck will not release the key consistently upon shutting down the truck. The interlock will not allow it to turn fully off and pull out despite being placed in park.

I've submitted a safety complaint #11733895. I wanted to give an update regarding GM Goodwill Assistance, which is 10% of $10,000 transmission replacement per Chevrolet. This is a known documented transmission defect from GM manufacturing, it is a major safety issue, the car was sold to me with GM/Chevrolet knowing about this issue, but they are putting the financial burden on the consumer. Diagnostic from Chevrolet confirms this defect and they basically are saying they won't help. This transmission should be 100% recalled for safety issues and I am just speechless it has not been. The random acceleration alone is extremely scary and totally unsafe. What do consumers have to do to get this recalled? Have a collision and kill or injure someone or myself? Something needs to be done. GM needs to take accountability and do the right thing RECALL THESE TRANSMISSIONS and fix the ones that need to be fixed.

I purchased a 2020 Chevrolet Bolt EV in late 2023, already equipped with GM's recall diagnostic software (part of NHTSA Recall 21V650), which monitored battery health and limited charging to 80%. After the monitoring period, the software detected critical voltage variation failures across all 5 battery cell module rows. The dealer (Lee Johnson KIA, Kirkland WA) opened a TAC case (#9-14753041951), GM authorized a full high voltage battery replacement, and the work was completed on May 27, 2025 at no charge (Job Card 603815). Despite the replacement being triggered entirely by recall-installed software and authorized through GM's own TAC process, GM classified the repair as a standard warranty repair rather than a recall repair — denying me the fresh 8-year/100,000-mile parts warranty that applies to recall battery replacements.

The contact owns a 1997 Chevrolet Lumina. The contact stated that while driving at an undisclosed speed, the power steering became inoperable and the steering wheel would unexpectedly pull to the side with the service engine warning light illuminated. The contact also stated that the seat belts failed to detach properly. The contact received notification of NHTSA Campaign Number: 03V527000 (Steering). The vehicle was taken to the dealer where it was diagnosed that the steering rack assembly had failed and needed to be replaced. The vehicle was not repaired because the dealer informed the contact that they would not service the vehicle due to the vehicle being more than 10 years old. The contact was also advised that payment for the steering rack replacement would be required in order to complete the recall repair. The contact was referred to the manufacturer for further assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.

When I purchased my vehicle new, it was equipped with Goodyear Eagle F1 Supercar 3 tires, sized 285/30/20 in the front and 305/30/20 in the rear. After approximately 2,000 miles, the tires began exhibiting what appeared to be belt or tread separation. By approximately 5,000 miles, the vehicle had become unsafe to drive. The handling deteriorated significantly, and the car felt unstable, as though it were riding on a soft or shifting surface. Goodyear inspected the tires and determined that they were defective. Goodyear agreed to provide a partial discount toward replacement tires, but I was still required to pay the majority of the replacement cost, as well as the installation fees. After the replacement Goodyear Eagle F1 Supercar 3 tires were installed, the exact same issue occurred again at nearly the same mileage. By approximately 5,000 miles on the replacement set, the vehicle was once again unsafe to drive. The instability created several dangerous situations, and in my opinion, a less experienced or less skilled driver could easily have lost control of the vehicle or been involved in an accident. Goodyear again acknowledged that the tires were defective, but this time offered an even smaller discount toward another replacement set. This is unacceptable, particularly given that the same failure occurred twice, at almost the same mileage, on the same model tire. After reviewing owner forums, consumer reviews, reseller comments, and other publicly available complaints, it appears that this issue is not isolated. There are numerous reports suggesting similar premature failures or separation-related problems with these tires. Based on my experience and the volume of similar complaints, I believe this matter warrants further investigation and may justify legal action, including a potential class action lawsuit on behalf of affected owners.