DODGE Complaints

Recall for cluster, dealership said they could not. Get the parts to fix it.they fixed the airbags said we could pick the car up, called the company that sent the recall letter they said I could buy the part,or I could call other dodge dealerships, I have not had a car since I got the do not drive letter which was in March,I also had to use my AAA to get it towed to fernley which is about 80 miles

This vehicle has active driving assist safety failure. At highway speeds on right turns the system offers absolutely no detectable steering wheel assistance to keep the vehicle in the lane. If the driver does not keep the vehicle in the lane the system will let the vehicle veer into the next lane to the left. after entering that lane about half way the active lane assist will vibrate steering wheel indicating the vehicle has left the lane, but will not provide any assistance to the steering wheel. The vehicle has been this way since new and now has 2500 miles. The vehicle was brought to Chrysler dealer who stated all sensors check out fine and the system is working fine. The system is not working fine and I almost wrecked into construction retaining walls or adjacent vehicles multiple times over this. Also the active driving assist for left turns will consistently put the vehicle left wheels onto the lane divider reflectors meaning the car is partially in the other lane. all this is 100 percent repeatable every time, no variability in any of this. When the active driving assist is OFF the active lane assist works correctly and provides plenty of steering wheel resistance to veering out of the lane markings so this smells like a SW failure, not a hardware sensor failure.

his vehicle is a two-door, five-passenger Dodge Charger equipped with the power Rear Seat Easy Entry feature. Because the vehicle only has two doors, the driver’s seat must automatically move forward toward the steering wheel to provide access for passengers entering or exiting the rear seat. There is a serious safety defect with this system. When the driver’s seat is moved forward using the Easy Entry feature, the seat travels toward the steering wheel as intended. However, when it reaches the forward position, the seat can suddenly and automatically travel rearward even though a passenger may still be in the process of entering or exiting the rear seating area. The seat moves rearward with significant force and does not adequately detect or stop for a person who may be in its path. A rear-seat passenger can be positioned directly behind the front seat when this unexpected movement occurs. The moving seat can pin or crush the passenger between the front seat and the rear seating/interior area. This is especially dangerous for children, who may take longer to enter or exit the rear seat and may not be able to react quickly enough when the seat unexpectedly begins moving rearward. This is not simply an inconvenience with the power seat. It creates a potential entrapment and crushing hazard during the normal and necessary process of entering or exiting the rear seats of a two-door, five-passenger vehicle. The unexpected rearward movement also appears inconsistent with the intended operation of the Rear Seat Easy Entry system. Dodge’s owner’s manual describes the seat automatically moving forward to provide rear-seat access and describes obstacle detection as part of the system. Despite this, the seat can unexpectedly return rearward while the rear-seat access area is still occupied. There also appears to be manufacturer service information addressing Easy Entry seats that move forward and then unexpectedly move rearward before the seatback is returned.

The Uconnect HMI/touchscreen in my 2018 Dodge Challenger has visibly delaminated and developed severe phantom touch inputs. When powered on, the screen registers commands without any physical contact. The failed touchscreen remains installed and available for inspection. The vehicle has approximately 19,600 miles. This creates a significant driver distraction and safety risk while driving because the touchscreen repeatedly activates functions and changes settings without my input, including HVAC controls, fan speed, camera activation, audio sources/stations, menus, and other touchscreen-controlled features. Because the system is actively issuing unintended commands, I must look away from the road to determine what changed and try to correct it. Additional phantom inputs repeatedly occur immediately afterward, forcing repeated attention to the screen and diverting focus from traffic, road conditions, pedestrians, cyclists, and other hazards. The ongoing, unpredictable malfunction increases crash risk. The safety concern is not that the infotainment system is inoperative; it is that the touchscreen actively generates unintended inputs while driving, creating a recurring distraction that cannot be safely anticipated or ignored. I previously brought the vehicle to a Dodge dealer for this issue. The dealer instructed me to contact Uconnect/Dodge Customer Care, though I do not know whether the condition was formally documented. Dodge Customer Care opened Case #97977966 and instructed me to return to the dealer for further diagnosis, which I intend to do. There were no warning lamps or messages before the failure. The first symptom was visible delamination, which progressed to phantom touchscreen activity. The condition is now present whenever the HMI is powered on. The touchscreen has not been repaired or replaced and remains available for inspection.

Customer Satisfaction Notification T23 (TSB 18-031-17). Under this T23 a PCM software flash and a replacement EGR valve assembly were required. My dealer only did the software flash and my car now threw out an active PO401 (EGR Flow Insufficient Detected"). Which is a direct result of the failed software update and the physical damage caused by this known issue. Dealer is refusing the repair along with the manufacturer.

The recall cannot be completed because the parts are unavailable. We have contacted the service department in the dealership a number of times. They told us the parts are not available and cannot give us a date to repair it. They referred us to Chrysler's main headquarters and no body there has an answer to when these parts will be available either. This mandate was never made public, the only way we found out was when we went to have the vehicle inspected. Meanwhile it cannot be driven or inspected.

Passenger sliding doors will not open the power door actuators have failed no way to manually open them it’s available on request, safety of other at risk is incase of an accident there’s no way to open the doors it’s a safety hazard, problem was confirmed by dealer although it would cost me 3,800 to have them fix both sliding doors Ferario dodge in big flats NY tech confirmed that the manufactures of the door actuator had issues, there would be a buzz when they were failing although I had no idea what it was,

Sitting at red light and with out warning car turns off I place it in park and try to start car again as soon as I push the ignition to crank the car a huge explosion from under the hood blew the hood backwards striking the a-piler to the driver's door trapping me inside the car as flames were observed coming through the dashboard had to forcefully kick driver side window out of frame to dive out of the car because the door being jammed shut

The contact owns a 2013 Dodge Dart. The contact stated that while driving at various speeds, the message “Service Transmission” was displayed. Additionally, the engine revved excessively. The vehicle also hesitated while depressing the accelerator. The contact stated that the gear shifter failed to shift out of park(P) soon after the vehicle was started. The gear shifter eventually shifted out of park(P) after several attempts. The contact later discovered NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The failure mileage was unknown.

My climate control system and airbags malfunction. This seems to be related to the UConnect system. My vehicle is available for inspection as needed. It has not been to a dealer for inspection yet, but an appointment is scheduled. The warning lamp that comes on as the climate control systems fails tells me the airbag system has failed.