MERCURY Complaints

FAULTY ABS PUMP CAUSES LOW BRAKE PEDAL, SOFT BRAKING. I HAVE ALMOST REAR-END VEHICLES DUE TO THE BRAKE PEDAL GOING TO THE FLOOR DURING NORMAL DRIVING. SEEMS TO BE A COMMON FAULT ON THESE FUSIONS/MILANS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (CORTESE FORD, 2500 W HENRIETTA RD, ROCHESTER, NY, (800) 501-6470) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DECLINED THE CONTACT'S REQUEST FOR A LOANER VEHICLE. THE MANUFACTURER PROVIDED CASE NUMBER: CAS-15803955. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

CAN NOT SEE OUT MY FRONT AND BACK WINDOWS. I WILL CLEAN THE WINDOWS 3-4 TIMES A DAY. IMPROPER CODES REQUESTING REPAIR AND ONCE REPAIRED STILL THE SAME THING. STARTS NO CRANKS. VERY DANGEROUS CONDITIONS, COULD NOT CONTINUE TO WORK DUE TO VISION ISSUES. ANTI THEFT FUNCTIONS PREVENTING ME FROM OPERATING MY CAR.

AIR BAG LIGHT ILLUMINATED UPON VEHICLE STARTUP. LIGHT FLASHES 3,4 THREE TIMES THEN REMAINS CONSTANT. DIAGNOSTICS INDICATES MALFUNCTION DRIVER AND PASSENGER SIDE SEATBELT PRETENSIONERS. FORD ESTIMATED REPLACEMENT COST $1,400.00. OEM PART NUMBERS SUPERSEDED BY REPLACEMENT NUMBERS. SHOULD BE RECALLED!!!

HEADING WEST ON THE INTERSTATE I TOOK THE OFF RAMP AND CAME TO A STOP. AS I WAS STOPPING A TONE RANG OUT, THE ABS LIGHT, AND BRAKE WARNING LIGHT CAME ON. THE BRAKES DIDN'T FEEL AS STIFF AS THEY SHOULD HAVE BUT I DID COME TO A STOP AS I WASN'T TRAVELING VERY FAST WHILE APPROACHING THE STOP SIGN. I TURNED LEFT AND PROCEEDED OVER THE OVERPASS TOWARDS A SIDE ROAD WHEN A CAR THAT HAD COME UP THE OFF RAMP FROM THE EASTBOUND LANE ROLLED THE STOP SIGN AND STOPPED WITH THE NOSE OF THEIR VEHICLE IN MY LANE. I NEARLY PUT THE BRAKE PEDAL THROUGH THE FLOOR AND HAD LITTLE TO NO BRAKES TO STOP ME. I AND MADE A SPLIT SECOND DECISION TO SWERVE AROUND THE CAR, DRIVING IN THE ONCOMING LANE AS I WAS ABLE VERIFY THERE WAS NO ONCOMING TRAFFIC. ONCE I PULLED OVER ON A SIDE ROAD I NOTICED THE DISPLAY IN THE DASH READ "REGEN BRAKE DISABLED" I DROVE SLOWLY TO A SMALL CAR SALES LOT WITH AN AUTO SHOP AND THEY RESEARCHED FOR A FEW MINUTES AND TOLD ME I WOULD HAVE TO TAKE IT TO A DEALER TO REPLACE A HYDRAULIC PUMP. THEY WERE ABLE TO FIX THE ISSUE BY DISCONNECTING THE BATTERY FOR A BIT BUT SAID MORE THAN LIKELY THE FIX WOULDN'T LAST. NEXT STOP IS THE FORD DEALER BUT FROM WHAT I'VE READ TONIGHT, MANY OTHER USERS HAVE EXPERIENCED THE SAME ISSUE AND HAVE BEEN QUOTED OVER HALF THE BOOK VALUE OF THE VEHICLE TO FIX THE ISSUE. I WAS GLAD NOT TO SLAM INTO THE PASSENGER DOOR OF THE LADY WHO PULLED OUT IN FRONT OF ME, I WAS GLAD I HAD A CLEAR LANE TO AVOID HER WITHOUT HAVING A HEAD-ON COLLISION BUT I CAN SEE WHERE THIS ISSUE COULD HAPPEN AT THE WRONG TIME AND PLACE AND CAUSE HARM OR LOSS OF LIFE FOR THOSE INVOLVED. BECAUSE I HAD LITTLE TO NO BRAKES WITH THE PEDAL PUSHED ALL THE WAY TO THE FLOOR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO ROESCH FORD (333 W GRAND AVE, BENSENVILLE, IL 60106, (630) 279-6000) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS NOT AVAILABLE.

I DRIVED IT ON HIGHWAY AND SUDDENLY THERE WAS NOISE AND RMP PASSED 4000 BUT NO ACCELERATED. I MANAGED TO STOPPED ON SHOULDER, AND RESTARTED THE CAR, ENGINE RUN OK, AND CAR WASN'T MOVING, EITHER FORWARD OR BACKWARD. I COULD BE HIT BY OTHER CARS IF I DIDN'T MANAGE TO SHOULDER. I SEARCHED ONLINE AND I FOUND OUT A LOT OF COMPLAINTS ABOUT MERCURY SABLE'S TRANSMISSION ISSUES. THIS IS VERY DANGEROUS AND PEOPLE MAY GET KILLED BECAUSE OF SUDDEN TRANSMISSION FAILURE WITHOUT ANY WARNING. MY CAR HAS ABOUT 88700 MILES ON IT.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 80 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT CALLED THE LOCAL DEALER (PERFORMANCE FORD TOOELE, 1141 N MAIN ST, TOOELE, UT 84074, 435-882-7000) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED IT WAS REPAIRED ONCE BUT THE LIGHTS HAVE FAILED TWO OR THREE TIMES. UPDATED 11/19/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (AUTONATION FORD ST PETERSBURG, 2525 34TH ST N, ST PETERSBURG, FL 33713) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2010 MERCURY MILAN POWER STEERING JUST STOPPED. THE VEHICLE WAS STATIONARY. I HAVE RESEARCHED THIS PROBLEM WITH OTHER MILAN'S FOR THE SAME AND THERE ARE MANY COMPLAINTS FOR THIS ISSUE. PEOPLE HAVE RESEARCH THIS AND FOUND THAT THERE POWER STEERING ASSEMBLY IS THE SAM AS THE RECALLS ON THE 2011 AND 2012. I CONTACTED FORD AND THEY COULDN'T GIVE SPECIFIC INFORMATION REGARDING THE RECALL OTHER THAN THE MAY HAVE BEEN ASSEMBLED AT A DIFFERENT PLANT. THEY MAY HAVE BEEN, BUT IT PRETTY OBVIOUS THAT IT IS MORE LIKELY THE POWER STEERING PART IS FAULTY. IT COST AT LEAST A COUPLE THOUSAND OF DOLLAR TO REPAIR WHICH IS A TERRIBLE HARDSHIP BECAUSE MOST PEOPLE HAVE TO HAVE A CAR TO GO TO WORK SO THEY CAN LIVE. I FEEL THAT THIS ISSUE SHOULD BE VIGOROUSLY. BECAUSE FOR FORD JUST IGNORE. IS WRONG. THANK GOODNESS I WAS NOT DRIVING MY CAR OTHERS WERE NOT THAT LUCKY