MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MERCURY MILAN
    - RALEIGH, NC

    TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO DECREASE IN SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE THROTTLE CONTROL LIGHT ILLUMINATED DURING THE FAILURE. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCURY MILAN
    - SAN ANTONIO, TX

    POWER STEERING ASSIST FAILURE THAT LOCKS THE STEERING WHEEL SO THE CAR CANNOT BE DRIVEN. THERE IS A RECALL FOR THE 2011 - 2012 MERCURY MILAN #15V340000 BUT THE RECALL DOES NOT INCLUDE THE 2010. THIS IS A COSTLY $1800 REPAIR IN WHICH OTHERS HAVE ALSO COMPLAINED ABOUT THIS VERY ISSUE IN THE MILAN.

    Source: NHTSA WEB SITE
  • 2005 MERCURY GRAND MARQUIS
    - LARGO, FL

    JAN 19, 2016, LETTER SAID I WOULD BE NOTIFIED AS SOON AS CORRECTIVE PART BECAME AVAILABLE. THIS HAS BEEN OVER 6 1/2 MONTHS. AS I'M PLANNING ON TAKING AN EXTENDED TRIP, MUCH OF IT AT NIGHT, IN THE NEAR FUTURE, I'M CONCERNED MY HEADLIGHTS WILL SUDDENLY GO OUT. PLEASE GOAD THEM TO GET ON THE BALL AND PROVIDE A REPAIR.

    Source: NHTSA WEB SITE
  • 2005 MERCURY GRAND MARQUIS
    - BONIFAY, FL

    AIR BAG LIGHT COMES ON AND BLINKS A FEW TIMES AND THEN STAYS ON WHEN STARTING CAR. LIGHT STAYS ON ALL THE TIME.

    Source: NHTSA WEB SITE
  • 2003 MERCURY GRAND MARQUIS
    - CANANDAIGUA, NY

    CAR STALLS WHEN YOU GO OVER A BUMP IN THE ROAD WHILE DRIVING AT 30 MPH ON A 30 MPH ROAD

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - MUNCIE, IN

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MERCURY MILAN
    - OVERLAND PARK, KS

    BRAKE PEDAL SWITCH WOULD MALFUNCTION AND CAR WOULD LOCK IN PARK AND HAD TO REPLACE 2016 COST - I DON'T HAVE THIS RECEIPT HANDY AT THIS TIME. TODAY REPLACED THROTTLE AND AN IGNITION COIL THIS DATE. CAR WOULD STOP ACCELERATING WHEN IN MOTION WHEN DRIVING IN A STRAIGHT LINE AND LOOSE POWER AND HAVE TO PULL OVER AND SHUT OFF AND RESTART AND THEN MORE TIME TO START. REPAIRED TODAY COST OVER $1100.

    Source: NHTSA WEB SITE
  • 2003 MERCURY GRAND MARQUIS
    - DUNWOODY, GA

    RECEIVED NOTICE FROM FORD-12/15/2015-HEADLIGHT SWITCH DEFICIENT-COULD CAUSE DANGEROUS DRIVING IF FAILS-FORD RECALL - REPLACE -SWITCH - HAVE HEARD NOTHING SINCE-SAME PER MY DEALER

    Source: NHTSA WEB SITE
  • 2008 MERCURY MOUNTAINEER
    - LUBBOCK, TX

    TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HESITATED TO SWITCH GEARS WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE SHIFTED GEARS, IT JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 MERCURY GRAND MARQUIS
    - DURANT, OK

    TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS STATIONARY, THE WINDSHIELD WIPERS MALFUNCTIONED AND PREVENTED THE RAIN FROM BEING CLEARED FROM THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 300,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE