CHEVROLET Complaints

I was in a car accident on February 9th, in which my airbags did not deploy, however, I did receive an error in my Chevy app that my Air Bag system requires attention. I sustained facial injuries due to impact with the steering wheel. I believe the airbags should have deployed, but did not.

In 2014 there was a recall issue on 2004 to 2009 Chevrolet malibus 2.4 l motors with the electric power steering assist motor. They were to be replaced with labor and free cost. A recall is a safety issue that has no expiration date. In 2015 GM issued a special coverage adjustment for 2010 through 2012 Chevy malibus. This special adjustment is for those vehicles 2010 through 2012 to have the power steering assist motor replaced for up to 10 years or 150,000 miles from the original service date. The problem with that is I have a 2010 Chevrolet Malibu that has the exact same electric power steering assist motor that the 2004 through 2009 half but yet I only have a special coverage adjustment which is not even close to a recall where there is no expiration date on when the manufacturer would replace the electric power steering assist motor free of charge. The issue with the electric power steering assist motor was a malfunctioning of a bushing issues in the motor. I have the same electric power assist motor in my Malibu that all the recall Malibu's 2004 to 2009 have. So what made the difference after 2009 with this product the electric power steering assist motor? Today February 13th 2026 my electric power steering assist motor will only work when I reset the system. I almost had an accident because the power steering went out and I was driving. Took my Malibu to repair shop called Express pro in Indianapolis Indiana and they diagnosed it power steering assist motor failing. I do not fall under the special coverage adjustment although that's really for non-safety concerns a recall is first safety issues with no expiration date and my 2010 Malibu should be in the recall. I cannot afford $1,500 to get this motor replaced which I had no clue there was even a recall until today. The car will set until there is a recall issue which is the only fair thing to do when it was issued for 2004-2009 Malibu's since there was no change in the electric power steering assist motor.

The keyless entry and start system intermittently fails to detect the key fob, preventing the vehicle from starting, locking, or unlocking. On one occasion, a "Service Keyless Start System" warning appeared on the dashboard while the vehicle was being driven at 75 MPH on a highway. The driver was unable to safely stop and feared the vehicle would become inoperable in traffic if turned off. The issue first occurred on January 1, 2026. Both key fobs were tested with new batteries — both exhibited the same failure, indicating the defect is in the vehicle's key detection system, not the fobs. Roadside assistance confirmed this was an EV-specific system issue they could not resolve. The vehicle was taken to an authorized Chevrolet dealership for repair. It was in the shop for approximately 5 days. The dealership performed a full system upgrade and completed safety recalls but stated they could not replicate the key detection issue. Within approximately 30 minutes of picking up the vehicle after the first repair, the "Service Keyless Start System" warning reappeared while driving at highway speed. Two days later, the vehicle completely failed to start, lock, or unlock, displaying "No Key Found" with the battery at 100% charge. The vehicle was towed back to the same dealership for a second repair attempt. During the second escalation, the manufacturer's EV support team noted that the manufacturer's internal system showed safety recalls still appearing as open, which appeared inconsistent with the dealership's paperwork from the first visit claiming those recalls were completed. The vehicle has been serviced twice for this defect. The component — the keyless entry/start detection system is available for inspection. The intermittent nature of the failure makes it especially dangerous, as the driver cannot predict when the vehicle will become inoperable. This defect poses a serious safety risk if the vehicle loses key detection while being driven at highway speeds in traffic.

While driving the dash will show power steering alert and then stabilitrack alert and the power steering then fails. This always happens while in motion and never when parked\idling. It has happened while turning which proves dangerous as the car then starts to straighten out. Had the truck serviced at the dealership to be told that it is a low voltage issue. The car is running so the alternator is running which should be providing a charge. After paying for updates to the car (software) it happened again. Then I was told it was the phone charger being plugged in and that has to be unplugged every time I stop to get out now. This has been reported by many 2016 owners and 2015 had a recal for an issue that was similar (torque sensor). Dealership says that the sensor in my truck is good.

Onstar system failed in car, dealership has to order new telamatics system. The system is on a national back order with no eta. I was told to pickup my car car with no resolution in site. This is unsafe to continue to drive my car with this failed system. My car is still under bumper to bumper warranty.

Loud chatter/rattle noise under acceleration and idle loss of power with no engine lights on dash metallic shards in oil.

Will pulling camper, truck lurched with hard shift at around 35mph and caused a sudden slow down in traffic. Truck then went into limp mode with engine light illuminated. Pulled over to turn vehicle off and restart. Attempted to gain speed again and similar lurch with hard shift at around 35-40mph. Vehicle again in reduced power mode. Was able to ease truck to dealer where code reader showed P0700 and P0747. This was similar to issue found in recall for model years 2020-2022 with GM 10L1000 transmissions. There has been a technical service bulletin issue by GM regarding models years 21-25 but no recall. Dealer has ordered parts for TSB but repair not performed yet.

The contact owns a 2026 Chevrolet Colorado. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started, however the battery became drained. No warning lights were illuminated. After the battery was drained, the doors failed to unlatch, and the contact was stuck inside the vehicle. The tow truck driver arrived and assisted the contact with exiting the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 5,800.

Lifter failure in 2020 Silverado 5.3 engine causing loss of power while driving.

The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that on a separate occasion, the ignition switch failed to turn over, and the catalytic converter failed and was replaced. The vehicle was taken to the dealer and was diagnosed with transmission failure. The vehicle was repaired. The catalytic converter was replaced; however, the ignition was not repaired. Most recently, the engine displayed several fault codes. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 80,000.